Manager, Training and Curriculum

The Canadian Mental Health Association (CMHA), Ontario Division is a provincial association, supporting CMHA branches across Ontario that provide mental health and addictions services in community-based settings. CMHA Ontario is part of a nation-wide organization, which is Canada's oldest health charity.

CMHA Ontario's Your Health Space (YHS) program supports health care organizations across Ontario to improve mental health in the workplace through live workshops and self-directed modules. YHS embraces the holistic view that psychological health and safety in the workplace takes the collective effort of employees across all levels of an organization. The YHS program is offered to leaders, health care workers, and support staff working in hospitals, long-term care facilities, and home and community care settings. Through this program, health care workers can learn to recognize and manage symptoms of chronic workplace stress and connect with colleagues through facilitated discussions.

Job Summary

CMHA Ontario is seeking an experienced Manager, Training and Curriculum for the Your Health Space (YHS) program. Reporting to the Director of Your Health Space, the Manager, Training and Curriculum will be responsible for leading the development of new curriculum for YHS, while ensuring existing training content is relevant, evidence-based, and aligned with the YHS program goals as well as those of CMHA Ontario. The ideal candidate will possess strong leadership skills in managing a team of trainers, as well as expertise in curriculum design, mental health, and be well versed with the National Standard of Canada for Psychological Health and Safety in the Workplace.

Core Responsibilities

Strategic Management and Stakeholder Engagement:

• Support the Director, Your Health Space in the development, execution, and advancement of a strategic vision for the YHS Program, including assisting in strategically positioning the program within the healthcare sector, while considering best practices to meet the mental health needs of Ontario's healthcare workers.

• Build a network of relationships and establish partnerships both internally and externally with Program partners, support engagement strategies, and participate in relevant events and conferences to promote and grow brand recognition of the program.

• Collaborate with other departments and stakeholders to ensure that business needs are being met, including liaising with internal resource positions (e.g., Government Relations Lead, Communications, etc.) to enhance the overall program quality and reach.

Curriculum Development:

• Lead the continual enhancement, and creation, of mental health training for Ontario's Health Care Workforce.

• Ensure all materials are evidence-based and/or identified promising practices, relevant to workplace challenges experienced in Health Care, and aligned with best practices in mental health and Psychological Health and Safety in the Workplace.

• Collaborate with key stakeholders (YHS Management Team, Trainers, Programs Department managers, and Health Care organizations) to identify training needs and design targeted programming to ensure YHS offerings are relevant to the experience of Health Care Workers.

• Develop training resources (e.g., facilitator guides, webinar/workshop presentations, interactive worksheets, participant take away, etc.)

• Drawing on YHS program evaluation, integrate feedback, surveys, and performance metrics to continuously refine and improve offerings.

• Stay informed on emerging trends, research, and best practices in workplace mental health and adult learning.

Team Management:

• Supervise, mentor and provide day-to-day management to a team of Trainers and Learning Specialists, ensuring staff have the resources, guidance, and support needed to deliver high-quality training.

• Provide coaching and performance management, supporting team members' success and continuous development.

• Conduct regular team meetings to ensure alignment with program goals, address challenges, and share best practices.

• Support the trainers in delivering high-quality workplace mental health training, both in-person and virtually, by providing coaching and mentorship to trainers to enhance their effectiveness and ensure adherence to program standards.

• Promote a culture of collaboration and continuous improvement within the training team.

• Foster an environment of ongoing professional development for Your Health Space Trainers, providing opportunities for growth and training in new methodologies and content areas.

• Actively participate in the recruitment, selection, and talent management of employees, helping to manage vacancies and new positions.

Program Development and Evaluation:

• In conjunction with the YHS Senior Manager, Operations, support an evaluation strategy for the Program, including working with evaluation partners to monitor evaluation results and ensure continuous quality improvement.

Operational and Administrative Oversight:

• Manage project plans for the Program, including schedules, budgets, and achievement of program goals and objectives.

• Support the YHS Senior Strategic Communications Advisor to develop materials and share activity updates with stakeholders.

• Actively participate in internal meetings, training and professional development, as part of the CMHA Ontario team.

Reporting and Documentation:

• Prepare regular reports for senior leadership on program performance, achievements, and areas for improvement.

• Ensure compliance with program standards, as well as best practices related to workplace mental health and training.

Note: This job summary describes the general nature and level of work expected. It does not include a comprehensive list of activities, duties, or responsibilities required by the incumbent. The incumbent may be asked to perform other duties as required.

Skills and Experience

• Bachelor's or master's degree in psychology, Social Work, Organizational Development, Education, or related field.

• Demonstrated success in people management, including leading, building and motivating strong teams.

• Ability to effectively gather, synthesize, assess and respond to issues using analysis and creative thinking to drive continuous improvement.

• At least three years of experience in curriculum development, training, or organizational development, with a focus on mental health and wellness.

• A minimum of five years working in Health Care is preferred.

• Proven experience in leading and managing a remote team; management experience in a unionized environment is an asset.

• Strong knowledge of mental health topics relevant to the Health Care Workforce, including best practices for Recruitment and Retention, stress management, Trauma-Informed Workplaces, and creating a work culture committed to Psychological Health and Safety.

• Excellent communication, presentation, and interpersonal skills, with the ability to engage and inspire diverse audiences.

• Familiarity with instructional design models and learning management systems (LMS) is preferred.

• Strong problem-solving skills and the ability to adapt to changing needs and priorities.

• Certification or additional training in mental health, adult education, or related areas is preferred.

Salary

Hiring Rate: Based on experience, this position pays between $85,500.00 and $88,500.00 per annum, based on a 35-hour work week.

Working Conditions

This is a permanent full-time, management, non-bargaining position, working standard office hours (currently 35 hours/week). This position is based in Toronto, Ontario, but will allow for remote work for qualified candidates outside of the Greater Toronto Area, Ontario. The position requires regular travel, possibly requiring overnight stay.

This position is also a desk job with extended periods of sitting, reading, telephone interaction, and working at the computer. This position involves some moderate lifting, shipping, and handling. Attendance at various meetings throughout the workday/workweek will be required; meetings may occur on short notice, depending on the circumstances.

As a condition of employment, the successful candidate will be required to maintain and submit proof of full COVID-19 vaccination.

The Canadian Mental Health Association celebrates the value of a diverse workforce that brings professional and lived experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you.

Workplace and candidate accommodation is available at all stages of the recruitment and selection process upon request.