Monetization Strategy & Operations Specialist, North America
Apply NowCompany: TikTok
Location: New York, NY 10025
Description:
Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The high performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams.
What You Will Do
- Support North American business through efficient & future-proof operations by translating business priorities into operational levers.
- Partner with sales teams in operational processes covering the entire sales cycle (from pre-sales to post-sales), striking a balance between revenue generation, efficiency & risk control.
- Own business critical processes such as sales incentive calculations, client set up & incentive approvals, account hygiene, and exceptions evaluation, to ensure final payouts are accurate & adherent to policies.
- Support business planning & analysis by providing sales teams with accurate & relevant data which could drive actionable insights.
- Develop subject matter expertise in the CRM system, sales cycle & client landscape, support sales requests & approvals with speed & accuracy.
- Troubleshoot system & data issues, apply critical problem-solving skills to identify the root cause of issues & come up with sustainable solutions.
Qualifications
Minimum Qualifications
- Ability and appetite to learn quickly and meet tight deadlines without sacrificing output quality.
- Ability to evaluate problems from multiple perspectives and apply critical thinking skills.
- Attention to detail, with a strong work ethic.
- Strong communication and interpersonal skills.
- Ability to prioritize multiple projects and tasks and manage time effectively.
Preferred Qualifications
- Proficient in Microsoft Office and/or Google Suite, especially Excel and Google Sheets. Experience with data visualization software, BI tools, or SQL is a plus.
- Familiarity with major sales CRM platforms (i.e. SalesForce, Insightly, Boostr, etc.), Order Management Systems (i.e. Operative, FatTail, Prisma, etc.) and Ads Platforms (i.e. Google Ads Manager, Facebook, Snapchat, etc.) is a plus
- Base location: New York, Los Angeles
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The high performing Global Monetization Strategy & Operations (MSO) organization is essential to enabling TikTok's advertising business growth. We partner with business leaders in strategy setting, revenue planning, sales & client incentive policy making, driving operational effectiveness in tooling and sales processes, and ensuring productive and fruitful partnerships cross-functionally across internal teams.
What You Will Do
- Support North American business through efficient & future-proof operations by translating business priorities into operational levers.
- Partner with sales teams in operational processes covering the entire sales cycle (from pre-sales to post-sales), striking a balance between revenue generation, efficiency & risk control.
- Own business critical processes such as sales incentive calculations, client set up & incentive approvals, account hygiene, and exceptions evaluation, to ensure final payouts are accurate & adherent to policies.
- Support business planning & analysis by providing sales teams with accurate & relevant data which could drive actionable insights.
- Develop subject matter expertise in the CRM system, sales cycle & client landscape, support sales requests & approvals with speed & accuracy.
- Troubleshoot system & data issues, apply critical problem-solving skills to identify the root cause of issues & come up with sustainable solutions.
Qualifications
Minimum Qualifications
- Ability and appetite to learn quickly and meet tight deadlines without sacrificing output quality.
- Ability to evaluate problems from multiple perspectives and apply critical thinking skills.
- Attention to detail, with a strong work ethic.
- Strong communication and interpersonal skills.
- Ability to prioritize multiple projects and tasks and manage time effectively.
Preferred Qualifications
- Proficient in Microsoft Office and/or Google Suite, especially Excel and Google Sheets. Experience with data visualization software, BI tools, or SQL is a plus.
- Familiarity with major sales CRM platforms (i.e. SalesForce, Insightly, Boostr, etc.), Order Management Systems (i.e. Operative, FatTail, Prisma, etc.) and Ads Platforms (i.e. Google Ads Manager, Facebook, Snapchat, etc.) is a plus
- Base location: New York, Los Angeles
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2