Senior Property Manager
Apply NowCompany: Morguard
Location: Mississauga, ON L4T 4M6
Description:
Job Description
PURPOSE
The Senior Property Manager is accountable to the District Manager or Senior District Manager for
managing the day-to-day administrative functions for the Property Operations of the assigned residential
portfolio(s) to ensure adherence to budgets, while promoting and preserving positive resident relations.
DUTIES AND RESPONSIBILITIES
1. Property Operations Documentation
Oversees all site administration (including approving applications/leases, collections of rents and
sales reports, etc.) while establishing and maintaining strong working relationships with tenants, may
be responsible for attending tribunal hearings; reviews and approves purchase orders and invoices
that fall under a pre-defined authorization limit, notifying District Manager's approval for those outside
limit; issues notice to end tenancy early for non-payment of rent and approves notices of rent
increases.
2. Oversight of Marketing and Leasing
Monitors all rental activity (including overseeing rental agents, weekly availability & traffic reports,
advertising, rental surveys, etc.) for the property to achieve optimum occupancy rates.
3. Tenant Relations
Responds and resolves Tenant concerns (e.g. rent disputes, late payments and tenant complaints)
following established policies and procedures in order to protect company interests and maintain
positive Tenant relationships.
4. Budgeting and Reforecasting
Provides input into periodic operations budgeting and forecasting activities as well as variance
reporting to ensure the approved budget enables attainment of strategic goals and objectives set for
the property.
5. Environmental, Health and Safety
Oversees adherence to the company's environmental and Health and Safety policies, coordinates
and participates in investigation of environmental and Health and Safety incidents, supervises
implementation of effective energy management programs, coordinates parking access control
systems and operations of security contractor.
6. Property Operations
Oversees security functions, repairs and maintenance projects and carries out physical inspections of
common areas to ensure the premises and grounds are maintained to managements standards,
reporting to the District Manager of any areas in question; oversees suite turnover and other building
related projects and directly liaises with Contractors/suppliers.
7. Management of Staff
Responsible for recruitment, training and supervision of staff to ensure that all administrative and
operational policies and procedures are followed.
Any other job related duties and/or projects that may be assigned.
MINIMUM REQUIREMENTS
Skills, Knowledge, Experience and Education
CPM designation is an asset
Minimum 5 years of related residential property management experience
Working knowledge of Residential Tenancies Act
Experience with Yardi is an asset
Strong knowledge of MS Office applications.
Core Competencies
Excellent communication skills both verbal and written
Ability to handle difficult situations in professional manner
Ability to maintain good working relationships with all stakeholders
Strong leadership skills
Demonstrated conflict resolution skills
Strong financial and marketing skills
Result oriented
ADDITIONAL REQUIREMENTS
Valid driver's license and reliable vehicle
PURPOSE
The Senior Property Manager is accountable to the District Manager or Senior District Manager for
managing the day-to-day administrative functions for the Property Operations of the assigned residential
portfolio(s) to ensure adherence to budgets, while promoting and preserving positive resident relations.
DUTIES AND RESPONSIBILITIES
1. Property Operations Documentation
Oversees all site administration (including approving applications/leases, collections of rents and
sales reports, etc.) while establishing and maintaining strong working relationships with tenants, may
be responsible for attending tribunal hearings; reviews and approves purchase orders and invoices
that fall under a pre-defined authorization limit, notifying District Manager's approval for those outside
limit; issues notice to end tenancy early for non-payment of rent and approves notices of rent
increases.
2. Oversight of Marketing and Leasing
Monitors all rental activity (including overseeing rental agents, weekly availability & traffic reports,
advertising, rental surveys, etc.) for the property to achieve optimum occupancy rates.
3. Tenant Relations
Responds and resolves Tenant concerns (e.g. rent disputes, late payments and tenant complaints)
following established policies and procedures in order to protect company interests and maintain
positive Tenant relationships.
4. Budgeting and Reforecasting
Provides input into periodic operations budgeting and forecasting activities as well as variance
reporting to ensure the approved budget enables attainment of strategic goals and objectives set for
the property.
5. Environmental, Health and Safety
Oversees adherence to the company's environmental and Health and Safety policies, coordinates
and participates in investigation of environmental and Health and Safety incidents, supervises
implementation of effective energy management programs, coordinates parking access control
systems and operations of security contractor.
6. Property Operations
Oversees security functions, repairs and maintenance projects and carries out physical inspections of
common areas to ensure the premises and grounds are maintained to managements standards,
reporting to the District Manager of any areas in question; oversees suite turnover and other building
related projects and directly liaises with Contractors/suppliers.
7. Management of Staff
Responsible for recruitment, training and supervision of staff to ensure that all administrative and
operational policies and procedures are followed.
Any other job related duties and/or projects that may be assigned.
MINIMUM REQUIREMENTS
Skills, Knowledge, Experience and Education
CPM designation is an asset
Minimum 5 years of related residential property management experience
Working knowledge of Residential Tenancies Act
Experience with Yardi is an asset
Strong knowledge of MS Office applications.
Core Competencies
Excellent communication skills both verbal and written
Ability to handle difficult situations in professional manner
Ability to maintain good working relationships with all stakeholders
Strong leadership skills
Demonstrated conflict resolution skills
Strong financial and marketing skills
Result oriented
ADDITIONAL REQUIREMENTS
Valid driver's license and reliable vehicle