IT Admin
Apply NowCompany: Takeda
Location: Beverly Hills, CA 90210
Description:
Job Summary:
The Imagine IT department is looking for an IT Administrator to provide overall technical support in a high-intensity environment of entertainment professionals, with an emphasis on white glove support of C-Level Executives. The IT administrator will install, configure, maintain and provide general support of desktops, laptops, printers, video conference rooms, security systems, cloud-based email and file storage, and general A/V, in a predominantly Mac OS environment. The ideal candidate will be flexible, patient, and able to simplify and customize workflows for unique creative processes.
Responsibilities include, but are not limited to:
Provide L 1-3 support to end u for computer, application, system, device, access and hardware issues
Configure and deploy Mac and Windows workstations
Troubleshoot remotely via phone and remote access tools, with the ability to solve issues without access to devices
Create and administer Google Workspace accounts
Setup, maintenance and support of Video Conference software, services, and general A/V
Assist in creation and maintenance of individual and system backups and recovery
Installation and management of business related software
Assess the support process to identify more efficient methods
High level support for critical business applications
Excellent interpersonal skills for interaction with staff, with the ability to speak and write clearly and concisely
Handle on-call work assignments and emergencies as required
Ability to analyze and seek solutions to complex problems
Ability to lift and carry computer equipment
Exhibit kindness and general good manners when dealing with employees of all levels, in order to enhance the quality of support delivered
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Minimum of 7 years of experience in a technical position with primary responsibilities supporting u in a creative environment, with a large Apple Hardware presence.
Minimum of 7 years of experience in a technical position in a facility with standard network and server protocols: TCP/IP, DNS, DHCP.
Minimum of 7 years of experience with business applications, with experience in report writing, creating user documentation and/or specifications, etc.
Education, experience, and training that provides the required knowledge, skills and abilities to perform the job functions listed above. BS in Computer Science diploma preferred.
Apple Professional Certification, Microsoft Professional Certifications preferred.
A strong skill set supporting Apple hardware and software in a media/production environment is required.
onsite in Beverly Hills
Nice to Have Skills & Experience
A strong skill set supporting Google Workspace is highly preferred.
A strong skill set supporting Windows 10 is preferred.
Experience with Zendesk software is a plus, but not required.
Experience with Sophos Anti-Virus is a plus, but not required.
Title: IT Administrator
Advanced understanding of Identity and Access Management.
Network VPN, DNS, and Routing, preferably on Fortinet Equipment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
The Imagine IT department is looking for an IT Administrator to provide overall technical support in a high-intensity environment of entertainment professionals, with an emphasis on white glove support of C-Level Executives. The IT administrator will install, configure, maintain and provide general support of desktops, laptops, printers, video conference rooms, security systems, cloud-based email and file storage, and general A/V, in a predominantly Mac OS environment. The ideal candidate will be flexible, patient, and able to simplify and customize workflows for unique creative processes.
Responsibilities include, but are not limited to:
Provide L 1-3 support to end u for computer, application, system, device, access and hardware issues
Configure and deploy Mac and Windows workstations
Troubleshoot remotely via phone and remote access tools, with the ability to solve issues without access to devices
Create and administer Google Workspace accounts
Setup, maintenance and support of Video Conference software, services, and general A/V
Assist in creation and maintenance of individual and system backups and recovery
Installation and management of business related software
Assess the support process to identify more efficient methods
High level support for critical business applications
Excellent interpersonal skills for interaction with staff, with the ability to speak and write clearly and concisely
Handle on-call work assignments and emergencies as required
Ability to analyze and seek solutions to complex problems
Ability to lift and carry computer equipment
Exhibit kindness and general good manners when dealing with employees of all levels, in order to enhance the quality of support delivered
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Minimum of 7 years of experience in a technical position with primary responsibilities supporting u in a creative environment, with a large Apple Hardware presence.
Minimum of 7 years of experience in a technical position in a facility with standard network and server protocols: TCP/IP, DNS, DHCP.
Minimum of 7 years of experience with business applications, with experience in report writing, creating user documentation and/or specifications, etc.
Education, experience, and training that provides the required knowledge, skills and abilities to perform the job functions listed above. BS in Computer Science diploma preferred.
Apple Professional Certification, Microsoft Professional Certifications preferred.
A strong skill set supporting Apple hardware and software in a media/production environment is required.
onsite in Beverly Hills
Nice to Have Skills & Experience
A strong skill set supporting Google Workspace is highly preferred.
A strong skill set supporting Windows 10 is preferred.
Experience with Zendesk software is a plus, but not required.
Experience with Sophos Anti-Virus is a plus, but not required.
Title: IT Administrator
Advanced understanding of Identity and Access Management.
Network VPN, DNS, and Routing, preferably on Fortinet Equipment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.