Service Project Manager, EV Charging

Are you looking for a company that empowers talent?

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Siemens eMobility solutions is shaping the market with innovative Electric Vehicle (EV) charging technologies. We are dedicated to driving an open and accessible market for electric vehicles, as well as planning and implementing secure grid connections to enable further growth of EV adoption.

We are hiring a Service Project Manager in either Raleigh NC or Atlanta GA. The Service Project Manager is responsible for the timely execution of service goals, which include planning, scheduling, and tracking of activities across multiple eMobility customer projects. Service goals include using such metrics as profitability, on-time execution, resource utilization, and customer satisfaction. The Service Project Manager is contributing to the goals of the E-Mobility Business Unit.

You will make an impact with the following duties:

• Maintenance and Logistics Management: Plan and schedule maintenance, facilitate material ordering and shipment, and ensure efficient service delivery.
• Customer Relationship and Communication: Establish and manage customer expectations, provide equipment advice, address concerns promptly, and maintain ongoing communication with all stakeholders.
• Financial Oversight and Profitability: Monitor and control costs, identify sales/service opportunities, and ensure profitability.
• Contract and Documentation Management: Review contract terms, organize and deliver service documentation, and document service progress.
• Performance and Process Improvement: Develop and implement KPIs, provide progress updates, and analyze findings for root cause and corrective actions.

You'll win us over by having the following qualifications:

• Bachelor's Degree from an accredited university or college
• 2+ years experience with the following:
  • Project management experience or customer service experience
  • Meticulous time management and organization skills
  • Demonstrated leadership skills and a proven track record of managing multiple projects concurrently
  • A commitment to provide exceptional customer service in a highly competitive market Excellent written and verbal communication skills, to present complex topics to multi-level audiences and effectively communicate updates with internal and external stakeholders
  • Strong understanding of project management, service, engineering, operations, and logistics
• Ability to work in the US without sponsorship now or in the future

You will benefit from:

• Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
• The pay range for this position is - $60,340 - $103,440. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

Can you see yourself, learning, growing, and succeeding here? If so, we would like to meet you!

Apply today and learn how you can be a part of the SIEMENS family.

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