Manager of Deposit Production Offices

At Stearns Bank, we're helping people, entrepreneurs, small businesses, and local communities nationwide reach their full financial potential. Sound like something you want to be a part of? If so, we're currently looking for a Manager of Deposit Production Offices to join our team! This will be an IN-OFFICE with travel between the various deposit production offices in the Minnesota Metro Area (Minneapolis/St. Paul).

Come see how we're doing business unusual and charting our own path to reimagine a more inclusive financial services and banking ecosystem for all.

Benefits

Stearns Bank understands and respects that everyone is managing unique career, family, and wellness needs. That's why we offer industry-leading benefits to employees to help them live healthy lives and bring their full selves to work every day. Benefits may vary for part-time positions. Some of those benefits include:

• Employee Stock Ownership Plan & 401k Plan with Employer Match
• Healthcare (Medical, Dental, Vision, Telehealth, Life insurance)
• 12-week Paid Medical Leave
• Paid Parental Leave: 21-weeks Primary Care Parent, 14-weeks Secondary Care Parent
• $5,000 Family Care Reimbursement
• Childcare, Elder Care, Student Loan Debt, Pet expenses, down payment assistance
• $1,000 Self Improvement Allowance
• PTO from 13 to 23 days depending on tenure. Cashout and Carryover options.
• 10 Days Sick Time
• 11 Paid Holidays
• 4 Days Volunteer Time
• 2 Days Self Allowance Time
• Tuition Assistance

For this position, we anticipate an annual range between $90,000-$110,000. Final employment offers will be dependent upon the selected candidate's relevant qualifications and experience.

JOB SUMMARY: Stearns Bank is seeking an experienced leader to serve as Manager of the Deposit Production Offices (DPO). This role is critical in leading the DPO teams to generate new and deepen existing customer relationships within our DPOs. The DPO Manager is responsible for the day-to-day management of deposit operations, teller operations, deposit product sales and customer service for all Deposit Production Offices. This position is also responsible for directly managing and deepening relationships for our top tier clients and prospects in those areas. As such, this role requires critical thinking, strong interpersonal skills and financial acumen, and outstanding ability to build positive relationships.

KEY RESPONSIBILITIES:

• Hire, manage and lead talent to build an effective sales and relationship management team focused on 'business unusual' customer experience and culture.
• Define and implement goals for the DPO team.
• Provide clear expectations of job duties and responsibilities.
• Provide sufficient training and ensure individuals have resources and tools to successfully perform their jobs.
• Ensure accountability and tracking of team members to meet their individual goals and expectations.
• Provide coaching and mentoring to team members to elevate knowledge, expertise and sales acumen.
• Conduct effective performance reviews.
• Collaborate with internal teams including Compliance, Legal, and Operations to ensure optimal efficiency and appropriate risk management.
• Provide training and expertise on deposit products to team and peers.
• Drive sales initiatives and strategies to promote outreach and deposit growth.
• Coordinate with Marketing and Community Development teams to execute on campaigns and prospecting efforts.
• Support individual portfolio of top-tier, complex customers.
• Attend local civic and business events to represent Stearns Bank and build relationships; encourage team to do so as well.
• Maintain current and competitive knowledge of deposit products and solutions, industry trends and the competitive environment.
• Identify "product gaps" or customer needs and bring back to the team needs/ideas for solutions (e.g. Cash Deposit Solutions, etc) with a keen understanding of customer nuances across cultures/communities/locations.
• Work with internal departments to create fliers, social media content, and demos that can be shared with current and prospective customers.
• Ensure team is sufficiently trained and follows all policies and procedures.
• Lead the monitoring of customer activity for fraudulent intent and review of customer-overdrawn accounts and suspicious transactions and take appropriate action.
• Supervise internal control functions such as dual control, audits and compliance to bank and federal regulations.
• Monitor ATM operations to ensure that it is serviced and balanced according to specifications.
• Conduct routine team meetings to promote bank unity and collaboration.
• Provide backup to DPO staff and serve as a resource for deposit related activities.
• Complete required training.
• Perform other responsibilities and special projects as assigned.

REQUIREMENTS

• Occasionally lift and/or move up to 10 lbs.
• Literacy in English.
• Ability to sit for extended periods of time, twist, bend, sit, walk use hands to twist, handle or feel objects, tools or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk or hear.
• Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

QUALIFICATIONS

• Bachelor's degree in accounting, business, finance, technology or related field from four-year college or university; or 10+ years related experience and/or training; or equivalent combination of education and experience.
• 5-7 years of experience in banking and financial services with a consistent record of execution.
• Previous branch management or DPO/LPO experience required.
• Knowledge of deposit production office transition to operating branch desired.
• Previous experience in developing business relationships.
• Sophisticated level of knowledge in general banking operations, deposit operations, loan administration, treasury management and support.
• Sophisticated level of knowledge of applicable regulatory and legal compliance rules and regulations, industry standards and practices.SKILLS & COMPETENCIES
• Strong leadership and communication skills, with ability to build trust and engage diverse stakeholders.
• Critical thinking with a results-driven mindset and a passion for advancing financial equity.
• Excellent analytical and decision-making abilities.
• Effective communication skills, both verbal and written, with the ability to articulate concepts clearly and persuasively to diverse audiences.
• Positive relationship building and interpersonal skills with ability to cultivate and maintain strong relationships with internal and external stakeholders.
• Ability to lead and optimally manage change initiatives.
• Strong organizational and time management skills, and ability to multi-task.
• Diligent and self-motivated.
• Flexible.
• Ability to travel as the need arises.

THE COMPANY

Founded in 1912, Stearns Financial Services Inc. (SFSI) is a $3.2 billion, independently owned financial institution with locations in Minnesota, Florida and Arizona, and over 35,000 small business customers nationwide. Specializing in affordable housing financing, USDA and SBA lending, and small business and equipment financing, Stearns Bank is regularly recognized as one of the country's top-performing banks and "Best Banks to Work For" by American Banker.

As a Star Tribune Top Workplaces award recipient and an award recipient of the Minnesota Business Magazine 100 Best Places to Work in Minnesota, Stearns takes pride in their team and holds their employees in extremely high regard. We offer a competitive salary and benefit package including our Employee Stock Ownership Program-one of the best long-term incentive programs in the nation. To learn more about Stearns Bank, visit www. StearnsBank.com

EQUAL OPPORTUNITY EMPLOYER /AFFIRMATIVE ACTION PLAN

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, or creed, religion, sex, marital status, familial status, sexual orientation, national origin, age, disability, veteran's status, status with regard to public assistance, or any other class protected by Federal, State, local laws governing nondiscrimination in employment.