TS/SCI Visa Liaison Officer

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Company: Bailey Information Technology Consultants, LLC.

Location: Washington, DC 20011

Description:

Visa Liaison Officer
Security Clearance Required: TS/SCI
Location: Washington, DC
BITC is an innovative technology solutions company focused on technical support, architecture, analytical solutions, and product development, program management and automation. We currently have some exciting opportunities for a Visa Liaison Officer.

BITC provides outstanding benefits and work-life balance that stand out in the industry. We are a small company with a strong family atmosphere that prides itself on providing career growth opportunities for our employees.

EDUCATION/EXPERIENCE REQUIRED:
Bachelor's Degree (advanced degree preferred), and;
At least 4 years of written and oral communications in an office environment, including;
At least 2 years of policy development, international relations, legal, and/or foreign service, including;
Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS SharePoint, MS Excel, and MS Outlook.

QUALIFICATIONS:
(Preferred) knowledge and understanding of the laws, rules and regulations pertaining to eligibility for and issuance of a U.S. visa
Ability to learn and recall information about visa application procedures and the laws and regulations pertaining to visa requirements
Demonstrate excellent customer service skills and effectively communicate with a wide audience with excellent written and oral communications skills
Ability to comprehend and communicate the requirements for a visa in a professional and courteous manner both over the telephone and in-person
Ability to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries
Communicate effectively and confidently with high-level executives
Superior organizational skills and work ethic
Manage projects at an HQ level
Effectively and politely interface with public
Interpret and apply complex regulatory material
Ability to work independently and as a member of the team to effectively interact with personnel at all levels
Ability to learn new systems and applications

ANTICIPATED DUTIES/TASKS:
The Visa Liaison Officer shall perform all duties including, but not limited to, the following:
Manage individual portfolios by region and/or policy issue. The Government Managers assign portfolios and may change subjects or portfolios as required.
Conduct research on visa cases and policy issues by gathering information from a variety of sources, including but not limited to: visa applications, supporting documents, the internet, telephone calls, and government, commercial, FAM, and open-source databases. Write recommended findings in a clear and concise manner that summarizes the information gathered and identified during research.
Manage approval and clearance process of documents or deliverables independently.
Draft complex correspondence, regulations, reports, and other documents for internal and external use.
Participate in consular outreach activities including, but not limited to: travel shows, professional meetings and conferences, and university events, and interagency meetings.
Utilize phone and email to resolve questions with applicants and others.
Data enter and look up files as required.
Answer and resolve inquiries from consular officers, visa applicants and their representatives or agents.
Assist the Government with Congressional, Headquarters, and White House inquiries, complaints, and service issues.
Liaise in-person, via email, and phone with embassies, consulates, and other high-level foreign country personnel.
Assist in training Visa Assistants, Specialists, and other new staff members in the essential job functions, helping to constantly improve the training processes and procedures.
Provide support for special projects, including, but not limited to, support for conferences, meetings, representational events or bilateral delegations.
Serve as back-up to the other liaison officers in their absence as designated.
Available for telework when allowable and requested by Government Managers.

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