IT SRE
Apply NowCompany: Charles Schwab
Location: Orlando, FL 32828
Description:
Your Opportunity
The level 57 position is a critical role for the success of leading the Business Process Technology SAvE team to accelerate CES digital transformation, utilizing strong technical background to efficiently provide design, engineering, and support needs, conforming with SAVE SRE standards and best practices, team building and mentoring, foreseeing and planning out key deliverables with development and business partners, establishing the Pega platform to its full potential to increase business key results, continually working with outside partners to complete team and domain objectives, and leading the program to overall success.
General attributes:
The individual serves as a strong and versatile hands-on technical team member and delivers high-quality solutions that meet business objectives in a flexible, collaborative, and rapidly changing environment. Also, the individual leverages excellent communication skills to influence SAvE, App Dev, STS, Compliance/Regulatory, and clients/vendors personnel.
What you have
Extensive experience in BPM Pega platform
1-2 years of Schwab domain technology experience as a current or recent contractor or employee
Working knowledge of Monitoring tools - Splunk, AppDynamics, Thousand Eyes, Extra Hop
Extensive knowledge of CI/CD and support tools including Bitbucket, Harness, Bamboo
Knowledge of networking including DNS, DHCP, firewalls, load balancers and IP routing
Familiarity with one or more databases- Oracle, SQL Server, Mongo DB
Preferred experience with C#, .NET, Java and scripting launguages
Extensive experience in Enterprise level Infrastructure orchestration with SALT, Kubernetes, IAAS
Experience in High Availability and distributed systems, Linux administration, troubleshooting and support
Experience transitioning platforms to the cloud, good understanding of cloud technologies - GCP, Azure, PCF
Experience with Atlassian tools Jira, Confluence, Bamboo, Bitbucket, Harness
Excellent debugging skills across a variety of integrated platforms
Personal Characteristics:
Shows a commitment to high ethical standards and integrity, demonstrated through action
Excellent oral and written communication, presentation, and facilitation skills
Inquisitive, analytical, a strategic thinker, proactive and solutions-oriented
High-energy, positive, and entrepreneurial in spirit while goal-oriented and results-driven
A self-starter who takes initiative and can work independently
Well-organized and disciplined with high attention to detail
Teamwork is consistently displayed within and outside of organization
Flexible, adaptable, and able to work across business and technology domains
Responsibilities:
Administer and maintain Pega software
BPM concepts from upstream channels to downstream systems
Administer and automate builds, deployments, and establish CI/CD pipelines using Bamboo/Harness
Conduct and provide support guidelines for system health checks around Qualys, currency patching, infrastructure maintenance work, etc.
Establish and review Runbooks for guidelines and remediations
Create and maintain system alerts and dashboards in Splunk
Review and update application and system error code criticality for proper escalation
Work with and Dev/QA teams around automation, functional, and regression testing using Harness/GitHub
Active participant in Agile standups, story reviews, and PI planning
Perform daily system monitoring, trend analysis, verifying the integrity and availability of all systems and key processes
Enhance and use best practices to automate and write scripts to reduce manual tasks
Provide technical guidance both in writing and verbally on implementations, process improvement, remediations, issue resolutions, etc.
Engage across various domains to obtain information and gauge dependencies and prerequisites
Work independently using Subject Matter Expertise knowledge to provide answers or narrow down options for interested parties to make decisions
The level 57 position is a critical role for the success of leading the Business Process Technology SAvE team to accelerate CES digital transformation, utilizing strong technical background to efficiently provide design, engineering, and support needs, conforming with SAVE SRE standards and best practices, team building and mentoring, foreseeing and planning out key deliverables with development and business partners, establishing the Pega platform to its full potential to increase business key results, continually working with outside partners to complete team and domain objectives, and leading the program to overall success.
General attributes:
The individual serves as a strong and versatile hands-on technical team member and delivers high-quality solutions that meet business objectives in a flexible, collaborative, and rapidly changing environment. Also, the individual leverages excellent communication skills to influence SAvE, App Dev, STS, Compliance/Regulatory, and clients/vendors personnel.
What you have
Extensive experience in BPM Pega platform
1-2 years of Schwab domain technology experience as a current or recent contractor or employee
Working knowledge of Monitoring tools - Splunk, AppDynamics, Thousand Eyes, Extra Hop
Extensive knowledge of CI/CD and support tools including Bitbucket, Harness, Bamboo
Knowledge of networking including DNS, DHCP, firewalls, load balancers and IP routing
Familiarity with one or more databases- Oracle, SQL Server, Mongo DB
Preferred experience with C#, .NET, Java and scripting launguages
Extensive experience in Enterprise level Infrastructure orchestration with SALT, Kubernetes, IAAS
Experience in High Availability and distributed systems, Linux administration, troubleshooting and support
Experience transitioning platforms to the cloud, good understanding of cloud technologies - GCP, Azure, PCF
Experience with Atlassian tools Jira, Confluence, Bamboo, Bitbucket, Harness
Excellent debugging skills across a variety of integrated platforms
Personal Characteristics:
Shows a commitment to high ethical standards and integrity, demonstrated through action
Excellent oral and written communication, presentation, and facilitation skills
Inquisitive, analytical, a strategic thinker, proactive and solutions-oriented
High-energy, positive, and entrepreneurial in spirit while goal-oriented and results-driven
A self-starter who takes initiative and can work independently
Well-organized and disciplined with high attention to detail
Teamwork is consistently displayed within and outside of organization
Flexible, adaptable, and able to work across business and technology domains
Responsibilities:
Administer and maintain Pega software
BPM concepts from upstream channels to downstream systems
Administer and automate builds, deployments, and establish CI/CD pipelines using Bamboo/Harness
Conduct and provide support guidelines for system health checks around Qualys, currency patching, infrastructure maintenance work, etc.
Establish and review Runbooks for guidelines and remediations
Create and maintain system alerts and dashboards in Splunk
Review and update application and system error code criticality for proper escalation
Work with and Dev/QA teams around automation, functional, and regression testing using Harness/GitHub
Active participant in Agile standups, story reviews, and PI planning
Perform daily system monitoring, trend analysis, verifying the integrity and availability of all systems and key processes
Enhance and use best practices to automate and write scripts to reduce manual tasks
Provide technical guidance both in writing and verbally on implementations, process improvement, remediations, issue resolutions, etc.
Engage across various domains to obtain information and gauge dependencies and prerequisites
Work independently using Subject Matter Expertise knowledge to provide answers or narrow down options for interested parties to make decisions