QUALITY MANAGEMENT BUREAU CHIEF (SPSA, OPT 8N)

Agency: Department of Healthcare and Family Services

Job Requisition ID: MP45000
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070

BPIS: 07786
Skill Option: Special License - Registered Nurse License
Bilingual Option: None

Start date: 3/3/25
Closing Date/Time: 03/17/2025
Salary: Anticipated starting salary range $10500-$12500/based on experience
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: None

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position overview:

The Department of Healthcare and Family Services, Division of Medical Programs is seeking to hire an experienced and qualified clinical professional to fulfill the responsibilities of the Chief of the Bureau of Quality Management. The Bureau Chief will have direct leadership and management responsibilities for the development, approval, and implementation of various quality assurance plans and initiatives to provide access to high quality health care through Healthcare Transformation. The Bureau Chief will supervise internal resources that evaluate the quality and effectiveness of statewide medical programs as well as develop and implement quality strategies to improve healthcare delivery by focusing on social and structural determinants of health and improving health outcomes.

The ideal candidate will be a licensed registered nurse in Illinois with experience in monitoring and evaluating performance studies and quality assurance activities. Additional experience with analysis of data utilization and reporting is preferred.

The Department of Healthcare and Family Services is committed to helping Illinoisans access high quality health care to advance their physical, mental, and financial well-being. We invite qualified individuals to apply for this position and join a team that provides consistent, responsive service to our colleagues and customers, strives for continued improvement and inspires public confidence.

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions

• Subject to management approval, serves as Chief of the Bureau of Quality Management (BQM) by planning and directing the implementation, monitoring, and evaluation of the Medical Assistance Program state-wide quality assurance and improvement activities and initiatives
• Plans, organizes, and manages the Agency's Quality Improvement Strategy and implementation
• Serves as full line supervisor
• Serves as Agency spokesperson, representing the Department, regarding the Bureau's programs
• Reviews program and operational functions to ensure compliance with Agency, State, and federal guidelines, rules, and regulations
• Performs other duties as required or assigned which are within the scope of those duties enumerated above

Minimum Qualifications

• Requires licensure as a Registered Nurse in the State of Illinois
• Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of college with coursework in nursing
• Requires prior experience equivalent to four (4) years of progressively responsible professional nursing experience in a public or business organization

Preferred Qualifications

• Minimum of two (2) years of experience in healthcare performance measurement
• Minimum of two (2) years of experience implementing/managing healthcare quality improvement initiatives in a clinical setting
• Working knowledge of healthcare delivery systems and financing, including Medicaid managed care programs and fee for service environments
• Minimum of three (3) years of experience developing and managing a major program for a public or private organization
• Minimum of three (3) years of experience working with a managed care delivery system
• Minimum of two (2) years of experience working with Maternal Health policies
• Minimum of two (2) years of experience working with Medicaid policies and procedures

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history
• Requires the ability to travel in the performance of duties, with overnight stays as appropriate
• Requires the ability to utilize and maintain state issued equipment such as a laptop
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled or last-minute overtime. This requires the ability to work evenings and weekends
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Work Location: 201 South Grand Ave E Springfield, IL 62704-3803
Agency Contact: HFS.DMPApps@illinois.gov
Posting Group: Leadership & Management

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this
position. As a result, the employee should be aware that if offered non-State employment during
State employment or within one year immediately after ending State employment, the employee shall,
prior to accepting any such non-State employment offer, notify the Office of the Executive
Inspector General for the Agencies of the Illinois Governor ("OEIG") or may be subject to a fine.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com