Trauma Program Manager (24-122)

Job Type

Full-time

Description

The Emergency Department Trauma Program Manager (TPM) is responsible for all activities of managing the trauma program and assuring the hospital maintains the desired trauma designation. This includes collecting and collating data and presenting to Administration and Medical Staff in a format where action plans can be written and executed. Plays a key role in the survey designation process. Responsible for coordinating medical record reviews with the Trauma Medical Director and co-chairing the Trauma Committee. The TPM works both independently and in collaboration with the Trauma Program Medical Director and other members of the health care team and the management staff. The TPM is self-directed and self-motivating, plans and conducts work with minimal direction, and reports the progress of work to the Chief Nursing Officer (CNO).

ESSENTIAL FUNCTIONS:

Principle Duties and Responsibilities:

• Interpret and implement policies and procedures; make recommendations for revisions; assist with updating policies and procedures.
• Participate in the development and planning of goals and objectives related to trauma care.
• Coordinate with the trauma medical director, hospital administration and clinicians to assess the need for policies, procedures and protocols relating to the care of trauma patients.
• Develop policies and procedures based on current literature, input from clinicians and other sources such as information from patient care evaluations.
• Represent the Trauma Program on various hospital and community committees to enhance and foster optimal trauma care management.
• Participate in the budget process: anticipate trends, future needs of the trauma program.
• Serves as liaison to administration, representing the Trauma Program on various hospital and community committees to enhance and foster a fiscally sound Trauma Program.
• Monitor trauma care financial reimbursement issues.

Program initiatives:

• Implements program initiatives
• Monitor and maintain compliance with statewide trauma system regulatory requirements.
• Coordinate preparation for statewide trauma system designation site visit.
• Develop and foster collaboration relationship with all hospital departments to facilitate and support quality trauma care.
• Participate in state and regional trauma care activities.
• Monitor national and statewide trends in trauma care.
• Respond to trauma team activations when available that occur during work hours, function in whatever role necessary to assist the team in the care of the patient.
• Serve as a resource for the hospital staff regarding trauma care issues.
• Plan and implement strategies for ongoing trauma program development and improvement.
• Monitor state and national trends in trauma care.
• Collaborate with trauma program medical director, physicians and other health care professionals to provide clinical and system oversight for the care of trauma patients, ensuring the provision of efficient, quality, cost-effective care.

Performance Improvement:

• Assess and improve departmental performance.
• Monitor performance of hospital staff involved with the care of trauma patients.
• Monitor trauma patient outcomes; evaluate for trends.
• Coordinate with physicians, nurses, and other in-hospital staff and outside providers to evaluate and address specific patient care issues.
• Participate in case review.
• Assist the trauma program medical director and hospital administration in the development, implementation and evaluation of quality plan which is multidisciplinary and patient outcomes focused.
• Serve as the coordinator for the identification, investigation, reporting and follow up of incidents and quality issues throughout the program while maintaining confidentiality.
• Monitors the trauma team's availability and compliance with policies and standards.
• Develop and monitor the trauma PI program in collaboration with trauma program medical director.
• Coordinate the Second Set of Eye (SSOE) committee, quarterly Code Blue committee and multidisciplinary review meetings.
• Assists in data collection related to the trauma patient.
• Analyze registry data on the trauma patient population; identify trends for strategic planning and performance improvement.
• Manage registry data: collect, analyze and trend.
• Supervise the collecting, coding, scoring and developing of processes for validation of data entered into the registry.
• Ensure accurate data entry into the trauma registry.
• Ensures the maintenance of the trauma registry in collaboration with the trauma registrar.
• Ensure the periodic reporting of trauma data to the state trauma program.
• Facilitate the measurement of selected outcomes for the trauma patient population.

Clinical Education:

• Plan, coordinate and evaluate trauma-related educational programs for nursing staff.
• Monitor physician and nurse compliance with the educational requirements of the trauma program.
• Ensure staffs involved in the care of trauma patients meet educational requirements of the trauma program.
• Develop, coordinate and implement orientation, nursing education, and in-service programs related to care and management of trauma patients.
• Seek and pursue opportunities for internal and external trauma-related educational programs for hospital staff.

Community Outreach:

• Coordinate and oversee the development and implementation of an injury prevention program.
• Direct community trauma education and prevention programs by developing, implementing and evaluating programs for targeted populations in the community related to injury prevention and other topics identified through needs assessment of the community.
• Develop and implement strategies for communication, education and feedback for EMS systems in the catchment area.
• Identify opportunities for injury prevention programming in the local communities.
• Plan, coordinate and collaborate with community representatives to accomplish injury prevention activities.
• Evaluate the impact of injury prevention activities.
• Seek and pursue opportunities for internal and external trauma-related educational programs for hospital staff, patients, families and the community.

ADDITIONAL RESPONSIBILITIES:

• As assigned.

KNOWLEDGE/SKILL/ABILITIES:

• Analyze and interpret complicated information.
• Quality Control the ability to demonstrate accuracy and thoroughness and monitors own work to ensure quality.
• Determine a course of action based on research, data, standards of care and general guidelines/protocols.
• Communicate effectively with a wide variety of intra-and inter-facility staff and administration using both oral and written communication.
• Planning/Organizing: The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans
• Possesses ability to write and review policies applicable to trauma.

AGE-RELATED COMPETENCIES: Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management: Treats all information and data within the scope of the position with appropriate confidentiality and security.

Compliance, Risk Management, Quality ManagemenT, Safety: Cooperates fully in all Compliance, Risk Management, and Quality Management, Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS:

• Education - Bachelor Degree in Nursing, Masters preferred.
• Work Experience - Three (3) years emergency nursing experience required.
• License/Certification - New Mexico nursing license.
  • BLS certification
  • ACLS certification
  • PALS certification.
  • Trauma Nurse Core Course (TNCC) certification within six months of employment.
  • Obtain any other required certifications or education within one (1) year of hire.

ENVIRONMENTAL CONDITIONS: Work environment consists of occasional patient contact, which may include exposure to blood, or other body fluids.

Salary Description

$49.00 - $60.00 HR DOE