Coordinator, Workplace Investigations

Job Description

JOB TITLE: Coordinator, Workplace Investigations

DEPARTMENT: Corporate Support Services

POSTING NUMBER: 106627

NUMBER OF POSITIONS: 1

JOB STATUS & DURATION: Full Time Permanent

HOURS OF WORK: 35 hour workweek

LOCATION: Hybrid Model*- when working onsite, you will report to the location of City Hall.

SALARY GRADE: 4

HIRING SALARY RANGE: $76,866.00 - $86,474.00 per annum

MAXIMUM OF SALARY RANGE: $96,082.00 per annum

JOB TYPE: Management and Administration

POSTING DATE: March 3, 2024

CLOSING DATE: March 14, 2024

AREA OF RESPONSIBILITY:

Reporting to the Director, Human Resources, assists internal and external Investigators by coordinating and facilitating workplace investigations. Manage caseloads of multiple investigations, working both autonomously and collaboratively with fellow team members. Work with Operating Departments and respective management while interacting with employees at all levels of the corporation, helping to build trust, understanding and transparency and instill confidence in the city's investigation process. Support the promotion of and education around the Harassment and Discrimination Prevention and Workplace Violence Prevention programs and related procedures and processes at the City of Brampton.

OPERATIONS SUPPORT

• Coordinates and facilitates initial intake of workplace investigations.
• Coordinates interviews as needed for complainants, witnesses, and respondents in consultation with the Lead Investigator.
• Assists the Lead Investigator in conducting in-depth and detailed investigations of employee workplace complaints.
• Assists Lead Investigator in preparing investigative plans including planning and scheduling interviews and meetings, records to be obtained, and identifying potential issues.
• Drafts written report of investigations, recommendations or correspondence to be reviewed by Lead Investigator, HRBP, Senior Manager, Employee and Labour Relations or Director, Human Resources.
• Coordinates the reconciliation of accounts with third party investigation vendors.
• Reviews applicable legislation, policies, procedures etc. to support the facts and circumstances of investigations.
• Assists with implementing quality assurance measures as needed.
• Performs other related work as assigned.

CUSTOMER SERVICE

• Responds to routine queries regarding complaints and workplace investigations by prioritizing requests and escalating for resolution as required.
• Handles highly sensitive workplace issues and information in a responsible and confidential manner at all times.
• Build and maintain a collaborative working relationship with cross-functional departments, teams, management and externally, to foster and support coordination while carrying out accountabilities.
• Identify complex, highly visible and uncertain challenges, with solutions or recommendations to the team and management.

COMMUNICATION AND REPORTING

• Prepare comprehensive informational reports, presentations, statistical reporting, data and other relevant materials as required accurately by established timelines.
• Handle confidential matters and co-ordinate activities to support the investigations.
• Integrate with all areas of HR and by building trusted relationships and sharing best practices with the broader workplace investigation partners.

CORPORATE CONTRIBUTION

• Conduct research using internal and external resources to gain insight of current programs, processes, and practices to assist management in ways to support operational needs.
• Provides departmental management with guidance and assistance with the workplace investigations process.
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations, and Standard Operating Procedures (SOPs) that have a bearing on Workplace Investigations.

TEAMWORK AND COOPERATION

• Assist in special projects and training as required.
• Work well within diverse groups to support operational goals and objectives.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional teams.

SELECTION CRITERIA:

EDUCATION:

• Post-secondary degree in Human Resources or related field of study.

EXPERIENCE:

• Minimum 3 years HR Generalist experience.
• 1-3 years experience in conducting investigative research and coordinating workplace investigations.
• 1-3 years experience is supporting workplace investigations such as note taking, analyzing information, drafting reports and outcome letters.
• Experience working in a unionized environment.

OTHER SKILLS AND ASSETS:

• Knowledge of statistical concepts and procedures used in human resources administration and research.
• Knowledge of investigation practices, procedures, and methods.
• Knowledge of the Ontario Human Rights Code, Employment Standards Act and Occupational Health and Safety Act, as it relates to workplace harassment and violence.
• Skills in conducting investigation.
• Skills in writing investigation reports.
• Ability to collect, evaluate, and analyze information for personnel related studies.
• Ability to understand and apply applicable legislation, rules and regulations, policies and procedures.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to handle confidential material with discretion.
• CHRP designation an asset.
• Ability to travel to various city worksites as required.

**Various tests and/or exams may be administered as part of the selection criteria.

#LI-Hybrid

Interview: Our recruitment process may be completed with video conference technology.

As part of the corporation's Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available. *Our Hybrid Model is subject to change.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #106627 by March 14,2024 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select "prefer not to answer" as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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