Sr Transportation Manager Projects/Contracts

SUMMARY:
The position is responsible for overseeing the effective management and execution of transportation projects, ensuring compliance with contracts, and maintaining strong relationships with stakeholders and clients. It plays a key role in guiding a team, coordinating resources, and driving operational efficiency while managing budgets to support the growth of commuter services. This role is essential in ensuring the seamless delivery of transportation solutions, optimizing performance, and fostering collaboration both internally and externally.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Accountability Statements

• Team Leadership and Supervision: Accountable for coaching, mentoring, and providing supervision to Transportation Managers, ensuring effective implementation of new initiatives and projects within the Transportation Department, while also overseeing consultants and parking management contractors
• Project Coordination and Execution: Responsible for managing and coordinating specific transportation projects, ensuring adherence to project scope, schedules, and budgets, while collaborating with internal departments and external partners to meet project objectives
• Stakeholder Engagement and Client Management: Accountable for managing relationships with both current and potential commuter service clients, representing the Transportation Department in meetings with internal and external stakeholders to promote and maintain positive working relationships
• Contract Management and Compliance: Oversee the compliance of contractors involved with garage operations, shuttle programs, and ferry services, ensuring that all parties adhere to the terms of their service contracts and work with the Legal Department on contract renewals and RFP processes
• Operational Efficiency and Data Analysis: Accountable for analyzing commuter service data, preparing required reports, and assisting with customer service inquiries to ensure smooth operations, along with overseeing promotional initiatives for commuter services via social media
• Budget and Resource Management: Responsible for managing and monitoring the budgets associated with transportation projects and contracts, ensuring proper allocation of resources and working with the Director to identify opportunities for project improvement and growth
• Actively promote an inclusive workplace environment that values and allows all individuals to feel welcome, supported, and able to contribute to the fullest potential
• Perform other work-related duties as directed by manager/supervisor

SUPERVISION RECEIVED: Supervision is provided by Director of Transportation and includes assignment of duties, inspection of work, training, coaching, and performance evaluation.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BASIC QUALIFICATIONS:

• Proficiency in state-of-the-art word processing and computer-related analytical tools and databases, including Microsoft Word, Excel, PowerPoint, Adobe, and Social Media outlets
• Strong organizational skills with the ability to prioritize projects and assignments effectively
• In-depth knowledge of transportation rules and regulations, as well as property management operations
• Demonstrated teamwork and collaboration skills, along with excellent written and oral communication abilities
• Flexibility and commitment to the MCCA's mission

EDUCATION/EXPERIENCE:

• Bachelor's degree from an accredited four-year college or university, with 3 to 5 years of experience in operations/contract management, including at least 2 years at the management level with direct responsibility for significant aspects of transportation-related projects
• Experience may be considered as a substitute for the degree requirement, with experience and training in a transportation-related field

PHYSICAL DEMANDS: The physical demands described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE: The work schedule for this position typically fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends, and holidays. Travel to other MCCA facilities may be required.

This position qualifies for a hybrid remote model as approved by the manager. The ability to work remotely in this role will be determined by the specific needs and demands of the position, as assessed by the manager. While the position allows for some remote opportunity, there may be periods where in-office presence is essential to meet departmental goals and team collaboration.

SERVICE EXPECTATIONS: Should be prepared to adjust schedule based on departmental and/or operational needs, allowing for responsiveness to changing workloads and emergencies as they occur.

DRESS CODE: Business casual; high standard of dress that would include slacks, button-down shirt and close-toed shoes. No shorts, sneakers, or jeans.