CRM Analytics Sr. Developer

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Company: Tata Consultancy Services

Location: Seattle, WA 98115

Description:

Roles& Responsibilities

  • Discussreporting needs with business users to identify critical KPIs and successfulmetrics.
  • Designdashboards and reports that will provide data visibility into KPIs forleadership and business groups.
  • Reviewbusiness reporting requirements and translate those requirements into technicalreporting & dashboard specifications.
  • Developdata recipes/dataflows in CRM Analytics tool to support business requirements.
  • Helpestablish best practices and standards for dataflow, data recipe, dashboard,and report/lens development and deployment.
  • Performdata analysis, produce data samples/prototypes and produce ad-hoc reports.Obtain and analyze data by accessing multiple sources, including ADL, EDW andSalesforce.
  • Partnerand collaborate with IT, platform owners and BI Analysts to provide input toproject timelines, scope and risks for transformational commission initiatives.
  • Developinga clear understanding of system landscape, data repositories and itsinterrelationships.
  • Developreports and processes to continuously monitor data quality and integrity issuesand problems.
  • Locateand define new process improvement opportunities.
  • Performextensive data unit testing and quality assurance (QA). Troubleshoot issues andwork cross-functionally towards a solution.
  • Respondand resolve all assigned feedback (all priorities) within the set thresholds.
  • Provideguidance/governance on best practices and approaches to design, implement andsustain effective data driven Analytics solutions
  • Experienceor knowledge on Tableau, Salesforce Quip, Heroku will be added plus.

TCSEmployee Benefits Summary:

  • DiscretionaryAnnual Incentive.
  • ComprehensiveMedical Coverage: Medical & Health, Dental & Vision, DisabilityPlanning & Insurance, Pet Insurance Plans.
  • FamilySupport: Maternal & Parental Leaves.
  • InsuranceOptions: Auto & Home Insurance, Identity Theft Protection.
  • Convenience& Professional Growth: Commuter Benefits & Certification & TrainingReimbursement.
  • TimeOff: Vacation, Time Off, Sick Leave & Holidays.
  • Legal& Financial Assistance: Legal Assistance , 401K Plan, Performance Bonus,College Fund, Student Loan Refinancing.

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SalaryRange - $67,100-$140,000 a year

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