Head of Operations

Head of Operations - The Roost Podcast Network

The Roost is a leading video and audio podcast network representing some of the world's top creators. As part of Night - a next-gen talent management, venture capital, and startup incubation platform - The Roost connects media, creators, and brands.

We are seeking a driven Head of Operations with experience in building and managing systems in the podcast and/or media space. This role offers an exciting opportunity to innovate and lead our operations team in a fast-growing organization. The position sits at the crossroads of podcasting, project management, and partnerships, representing leading creators to global brands and media agencies.

Key Responsibilities:

• Build and manage scalable systems and processes to increase efficiency across podcast sales, account management and partnerships.
• Manage operations team and oversee day-to-day podcast logistics.
• Prepare and present operational reports to senior management.
• Manage vendor relationships and contracts related to podcast operations.
• Develop and implement quality control procedures for podcast tools.
• Maintain and expand features of Partner Portal for creators on The Roost Roster.
• Train and update the team in new processes.
• Work directly with Night for sales, forecasting, and invoicing needs.
• Stay up-to-date on industry trends and technologies related to podcasting and media operations.
• Take on additional projects as needed to support evolving business priorities.

Required Qualifications:

• 5+ years of experience in podcast or media operations.
• Expertise in project management specifically for podcast production and advertising sales.
• Experience working cross-functionally with diverse teams.
• Familiarity with CRM tools like Salesforce/Affinity.
• Los Angeles, CA-based.

Preferred Skills & Attributes:

• Strong written and verbal communication, able to engage effectively with brands and talent.
• Proactive, detail-oriented, and organized in managing tasks and deadlines.
• Ability to perform well in a fast-paced, dynamic environment.
• Knowledge of marketing trends, pop culture, and media strategies.
• Creative thinker, able to brainstorm innovative strategies for client success.

What We Offer:

• Work with top content creators in a rapidly evolving industry.
• Collaborative, fast-paced environment encouraging creativity and innovation.
• Access to professional development and networking opportunities.
• Hybrid work schedule (in office 3x days a week), unlimited vacation days, and more.