Behavioral Health Technology and Data Division Director *Repost*

Salary : $8,637.00 - $13,820.00 Monthly
Location : Denver, CO
Job Type: Full Time
Job Number: ILA 04965 03/04/2025
Department: Colorado Department of Human Services
Division: BHA -
Opening Date: 03/04/2025
Closing Date: 3/17/2025 11:59 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 710 S. Ash Street, Unit C140, Denver, CO 80246 - Hybrid working arrangements
FLSA Status: Exempt; position is not eligible for overtime compensation.
Department Contact Information: Stacy.chinea@state.co.us
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information
This position is open to current Colorado residents only.

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CDHSCareers
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

Description of Job
Hybrid. Predominantly telework with a minimum of one in-person meeting a month. This is subject to change due to the BHA's needs.

8-5 Monday through Friday

Please note: These working arrangements are subject to change.

This position is located within the Colorado Department of Human Services (CDHS) Behavioral Health Administration (BHA), responsible for policy development, service provision and coordination, behavioral health technology product development and implementation, program monitoring and evaluation, and administrative oversight for the behavioral health system.
Additionally, the BHA leads and promotes the State's behavioral health priorities, ensures that behavioral health services respond to the changing needs of communities, monitors State and Local Municipal data, and evaluates State efforts. In collaboration with other state agencies, BHA is accountable for the delivery of behavioral health services in Colorado. It bestows a streamlined and

efficient government approach to support quality care while minimizing the burden on providers so that they can focus on service delivery. BHA is responsible for behavioral health policy development and effective collaboration with cross-sector partners working in and around the behavioral health system and along the continuum from prevention to treatment and recovery. BHA works in partnership with State agencies to reduce bureaucracy and fragmentation in the state's behavioral health system.
This position is the managing authority over the Technology and Data Division of BHA. The Technology and Data Division is responsible for the end-to-end data and digital strategy for the BHA, including:

Duties of this Position:

• Designing and building easy-to-navigate digital services and products that get people the information they need, faster;
• Producing actionable data insights through analytics and health evaluation that drive better outcomes;
• Promoting transparency and data access to drive accountability and continuous improvement;
• Improving data quality and information flows between providers and the BHA, reducing administrative burden
• Maintaining critical data infrastructure that supports the delivery of BHA services and monitoring their performance
• Strong understanding of the complexity of health data interoperability to support the BHA mission.
• Strong understanding of program evaluation approaches to support the BHA mission.

This position oversees 5 work groups: Product, Customer Experience, Technical, Data Science and Evaluation within the Technology and Data Division, setting the strategy division-wide and with external agency partners. They manage technology and data relationships across all Health and Human Service agencies, matrix manage Office of Information Technology (OIT) staff, and ensure compliance with Office of Information Technology Standards and Requirements.

Technology and Data Strategy and Operational Management

• Leads the strategic planning, development, and implementation of digital applications and data infrastructure that supports the Behavioral Health Administration's (BHA) mission, vision, and objectives. Set and communicate the strategic vision for the BHA's technology and data initiatives, ensuring alignment with state and federal policies and the BHA's long-term goals.
• Oversees the development and implementation of technology products, data analytics, and health program evaluation strategies that enhance service delivery, data interoperability, and stakeholder satisfaction that drive better outcomes for people in Colorado within the behavioral health system.
• Influence and shape statewide health technology and data policy by representing the BHA in high-level health and human service negotiations and initiatives.
• Oversees the development stages of IT products, anticipates client needs, acts as a primary liaison, evaluates product progress, prioritizes needs, and ensures product owners manage their product backlogs.
• This position is the liaison between OIT, BITS, CBH and applicable stakeholders and is called upon to provide expert guidance in the application of electronic health solutions across various State behavioral health programs.
• Develops and delivers distilled written information to the BHA Leadership Team including updates and recommendations for IT operations, maintenance, performance against goal, key project status, and system performance.
• Partners with CDHS and OIT's data/research and finance teams, as well as program experts, to ensure fidelity of projects State and federal goals as strategies are recommended and the projects are implemented.

Data Infrastructure Strategy and Data Services Modernization

• Support the BHA in transforming into a modern, data-driven entity by developing and implementing a strategic vision for integrating advanced analytics, including predictive modeling, while ensuring alignment with organizational goals and stakeholder support; responsible for overseeing technology upgrades, fostering a data-driven culture, managing resources, and ensuring compliance with regulatory and ethical standards
• Singular lead within the BHA for establishing and growing the foundational technology and evaluation science practices that will enable the BHA to be a modern data-driven organization; this work includes change management, data ingestion and management, data governance and security, data analytics and querying, integration, and flexibility in tooling and resources, integration with existing and legacy tools, data lifecycle management, data collaboration and user-centricity, data infrastructure, and support
• Singular lead for supporting and enhancing BHA's implementation of evaluation science, including overseeing upstream evaluation methodology selection, improved data collection approaches, and enhanced analytical techniques across both qualitative and quantitative methodologies with a particular focus on building towards sufficiently robust data as to enable utilization focused results for BHA programs and services.
• Champion ethical leadership in data science, including transparency and accountability; with a particular focus on leveraging data to drive organizational decision-making and action, in alignment with the BHA values.
• Develop and manage data strategies that enhance data sharing, quality, and security across behavioral health services, ensuring systems are interoperable with state, local, and federal health systems. Work with non-public behavioral health entities to establish dynamic data exchange and information sharing to enhance connection across the Behavioral Health Ecosystem enhancing care coordination and service connectivity.
• Serve as the primary authority for all BHA data initiatives, ensuring that infrastructure, data analytics, and health evaluation capabilities are robust, efficient, and aligned with the state's behavioral health goals.
• Identifies and provides options for meaningful and epidemiologically sound performance and evaluation criteria, with a particular focus on using digital transformation and change management strategies to support increased automation and reduced human error in data and evaluation systems
• Serve as the primary authority for cross-agency technology intersections and partnerships including intersections.
• Oversee the implementation of technology and data governance frameworks, ensuring resource allocation supports scalable, secure data management and analytics.
• Develop technical strategy for modernizing the BHA's technical infrastructure, including interoperability efforts (data exchange strategy, API management strategies, EHR connectivity strategy)
• Represents BHA's business needs around IT systems performance, tracking availability and reporting issues interrupting availability and providing high-level metrics and reports to the leadership team and other groups tracking technology issues.
• Manages an enterprise agile/waterfall approach to applicable product development and implementation.
• Directs and facilitates the work of the technical/development team and vendors to ensure successful project implementation.

• Reports on the health of BHA health IT systems from a program, user testing, stakeholder and client perspective.
• Represents BHA as the main point of contact for incident management and reports on appropriate corrective action taken for the sustainability of the systems.
• Directs and facilitates joint project initiatives between CDHS/ OIT and associated vendors through development and successful implementation

Program/Team Leadership and IT Project Oversight

• This position leads a new diverse, cross-functional team of technology and data evaluation professionals within a matrixed reporting structure with significant growth and complex different roles and disciplines. Roles on the team include product managers, human-centered design and research experts, engineers, data scientists, evaluation experts, procurement specialists, technical strategists, project managers, and community engagement specialists.
• Empowers a large team and sets the team culture and standards to practice and champion human-centered design and other modern software development practices, both within that team and across the BHA. Drive the adoption of modern software delivery practices, such as Agile, DevOps, and continuous integration/continuous deployment (CI/CD), to improve efficiency and responsiveness.
• Spearhead the development and implementation of modern data management and analytics technologies with a particular focus on driving uptake and usage of BHA data lakehouse, establishing robust data governance frameworks, and fostering a culture that embraces data-driven decision-making
• Oversee the integration of predictive modeling and advanced analytics into our operations, ensuring that our IT infrastructure supports scalability and security while effectively allocating resources for technology upgrades and staff development; align data initiatives with organizational goals and drive innovation across all levels of the organization.
• Oversees and manages the development of project schedules, priorities, progress, and work plans. Identifies scheduling problems while adhering to BHA objectives, processes, and procedures, as well as ensuring consistency in how projects are planned, budgeted, managed, and controlled throughout their life cycle. Ensures compliance with the terms of the project's scope.
• Provides project management direction to ensure the overall success of initiatives by overseeing/developing project implementation plans including project business benefit, scope, objectives, schedules, deliverables, and success criteria that support BHA's goals in collaboration with management and project sponsors. Determines and proactively manages the full life-cycle of project initiatives, including overall project plan, scope, change control, risks, issues, impacts, onboarding, offboarding, and reporting through standardization and best practice project implementation.
• Stay up-to-date with IT project management and change management trends, innovations, theories, and best practices. Determines when developments or adjustments should be made to existing practices and adjust accordingly.
• Leads by example when it comes to BHA's commitments to equity, diversity, and inclusion

Strategic stakeholder engagement and collaboration/other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Experience Only:Ten (10) years of relevant experience in information technology, data analytics, implementation of technology products, health technology program evaluation strategies, Human Centered Research and Design (HCD), User Experience Research and Design (UX) or closely related field; two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives

OR
Education and Experience:A combination of education in information technology, public health/behavioral health data evaluation, data analytics, social science or closely related field and/or experience in information technology, data analytics, implementation of technology products, health technology program evaluation strategies, or Human Centered Research and Design (HCD), User Experience Research and Design (UX) or closely related field; closely related field equal to ten (10) years, two (2) of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives.

Preferred Qualifications:

• Ability to work effectively with various key stakeholders, speak and write authoritatively and compellingly, resolve communication problems, and manage competing interests.
  
• Ability to work well with constituents regardless of position and authority, contribute to governing boards and committees, and adhere to clear lines of responsibility and accountability.
  
• Ability to effectively manage change.
  
• Excellent interpersonal, verbal, and written communication and public speaking skills.
  
• Excellent leadership, supervisory, and team-building skills.
  
• Excellent negotiation and consensus-building skills.
  
• Working in a fast-paced, collaborative, team-oriented, often virtual, work environment is a must.

Conditions of Employment:

• This position travels throughout Colorado to meet with community members/partners.
• This position is delegated as a hybrid position. The employees must maintain a home office,
  internet, and possibly phone to complete required job duties or report to the office when needed.
• Standard Background - Name check, TRAILS, CMS, and JBITS
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
Supplemental Information
How to Apply
The Assessment Process
For additional recruiting questions, please contact Stacy.Chinea@state.co.us
About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• Employee Wellness program MotivateMe
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.
Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

Toll Free Applicant Technical Support
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information:

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If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.
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Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application.In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.
05

This job requires a highly innovative leader in a dynamic work environment that requires innovation, adaptability, and flexibility to look at current processes and policies and implement change. Describe an example of innovative efforts you implemented that needed you to pivot your teams' priorities and workload to new goals and direction. What worked and what didn't? How did you approach and lead your staff through the changes?
06

Describe your experience planning, developing, and implementing budgets, policies, and organizational initiatives necessary to achieve performance goals and strategic objectives. How do you prioritize the efforts? How do you ensure your staff maintain focus and stay motivated without getting burnt out?
07

A key priority at the State of Colorado is implementing strategies that support more substantial equity, diversity, and inclusion. Please describe your approach to implementing EDI efforts in programs, hiring, compensation, or workforce development. What activities would you prioritize and why?
08

Describe your approach to building interoperability across complex organizations (public, private, etc.) and how do you build consensus between organizations with differing business goals?
Required Question