Senior Program Manager | Strategy & Business Operations
Apply NowCompany: Entrata
Location: Lehi, UT 84043
Description:
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
The Senior Program Manager, Strategy & Operations plays a pivotal role in shaping and executing company strategy across Entrata. Reporting directly to the Head of Strategy & Operations, this position is responsible for driving high-impact initiatives that align with the company's strategic direction.
This role will focus on API Monetization, Launch & Release Readiness, and other high-priority business initiatives as needed. The ideal candidate is a highly analytical and results-oriented leader who brings a cross-functional, data-driven approach to problem-solving. They excel at implementing operational improvements that enhance speed, growth, and transparency while driving high-impact projects from strategy to execution. With strong business acumen and exceptional communication skills, they can influence stakeholders at all levels and navigate complex initiatives with precision.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: "Excellent Alone, Better Together." Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It's a great place to work! Will you join us?
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.
The Senior Program Manager, Strategy & Operations plays a pivotal role in shaping and executing company strategy across Entrata. Reporting directly to the Head of Strategy & Operations, this position is responsible for driving high-impact initiatives that align with the company's strategic direction.
This role will focus on API Monetization, Launch & Release Readiness, and other high-priority business initiatives as needed. The ideal candidate is a highly analytical and results-oriented leader who brings a cross-functional, data-driven approach to problem-solving. They excel at implementing operational improvements that enhance speed, growth, and transparency while driving high-impact projects from strategy to execution. With strong business acumen and exceptional communication skills, they can influence stakeholders at all levels and navigate complex initiatives with precision.
Responsibilities
- Lead cross-functional collaboration to drive the company's 3-5 highest-priority initiatives from strategy through execution.
- Provide clear, concise, and regular reporting on key initiatives, including status updates, timelines, risks, and impact assessments, to the executive team.
- Identify, recommend, and implement operational improvements that drive efficiency, scalability, and measurable P&L impact.
- Synthesize qualitative and quantitative data from multiple sources to diagnose root causes of business challenges and propose actionable solutions.
- Translate complex ideas into executable strategies, ensuring alignment across stakeholders and delivering measurable outcomes.
Minimum Qualifications
- 7+ years of relevant experience in a strategic, consulting, or operational leadership role.
- Demonstrated ability to lead cross-functional teams and effectively influence stakeholders at all levels, including senior leadership.
- Proven track record of designing, implementing, and optimizing processes in a high-growth or enterprise environment.
- Strong financial and analytical skills with the ability to leverage data for strategic decision-making.
- Exceptional written and verbal communication skills, with the ability to present complex concepts in a clear and compelling manner.
Preferred Qualifications
- Experience working in an enterprise SaaS organization.
- Experience at Bain, McKinsey, or another top-tier consulting firm.
- Deep industry knowledge in FinTech, Property Management, or Online Payments.
- Master's degree in Business, Computer Science, or a related field.
- Background in Product Management or Software Engineering.
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren't just intelligent and ambitious, they're the living embodiment of another core Value: "Excellent Alone, Better Together." Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It's a great place to work! Will you join us?