Account Manager, Megapack Certified Service Provider

The Certified Service Provider (CSP) program empowers third-party service providers and sophisticated Megapack customers to perform service on Megapack systems. As the CSP Account Manager, you will identify and onboard potential third-party service providers globally, ensuring they are commercially prepared to support Megapack customers. Additionally, you will assist sophisticated Megapack customers in becoming certified and operationally ready. Post-onboarding operational support will transition to the Asset Management team.

This role demands a combination of technical expertise, commercial acumen, and exceptional collaboration skills. Experience in renewable energy operations, maintenance, and asset management is essential.

Responsibilities

• Market Development: Collaborate with business development, service, and sales teams to identify target markets and create roadmaps to ensure global support for Megapack systems

• Service Provider Engagement: Identify and directly engage potential service providers worldwide

• Commercial Preparation: Guide service providers as they establish readiness to support Megapack customers

• Customer Onboarding: Facilitate onboarding for certified Megapack customers and third-party providers, preparing them for efficient operations

• Process Improvement: Identify and implement enhancements to commercial offerings and operational processes to accelerate Megapack adoption

Requirements

• Degree in Engineering or a related field preferred, or equivalent experience
• 3+ years in asset management, operations & maintenance, or project development

• Preferred background in asset management within energy storage, solar, wind, or similar industries

• Familiarity with utilities, independent power producers (IPPs), and large-scale energy developers, including their operational requirements
• Strong understanding of contract development, negotiation, and execution processes
• A balanced blend of technical knowledge and commercial expertise, coupled with excellent analytical and decision-making skills
• Outstanding communication and interpersonal skills to establish strong relationships with stakeholders
• Proven ability to manage multiple priorities and tasks in a dynamic, fast-paced environment
• A proactive mindset and passion for driving renewable energy transformation
• Commitment to continuous improvement through industry insights and customer feedback

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation

$108,000 - $210,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.