Coupa Consultant

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Company: Pi Square Technologies LLC

Location: Atlanta, GA 30349

Description:

Job Title : Coupa Consultant

Work Location : Atlanta, GA - Remote

Requirements
  • 5+ years of experience in Consulting and/or relevant industry, with a strong functional and technical proficiency in implementing at least one module within a Financial System solution(e.g., Coupa, SAP, NetSuite, Ariba, etc.).
  • Experience in designing and facilitating setup and configuration of one or more Coupa modules.
  • Experience with business process re-engineering, analysis and accounting/business workflow, end-to-end solution design, and technical specification documentation.
  • Experience integrating Coupa with third party systems like NetSuite and accounting systems.
  • Provide test plans, test cases, perform functional testing and assure proper user acceptance testing for Coupa releases.
  • Ability to work with data to meet export/import requirements, demonstrating proficiency in data formatting and manipulation.


Coupa Modules & Configuration Knowledge
  • Procurement: Knowledge of catalogs, requisitions, POs, and approval workflows.
  • Invoicing: Deep understanding , 2-way/3-way matching, approval workflows, and tax rules, tolerances.
  • Sourcing: Set up RFx events (RFI, RFP, RFQ) and reverse auctions.
  • Contracts: Configure templates, clauses, approval workflows, and supplier collaboration.
  • Supplier Portal: Enable self-service functions, configure permissions and access.
  • Payments: Set up payment terms, methods (ACH, Wire), and integrations with banks.
  • Integration: Knowledge of File based as well as API based integration to and from Coupa with ERP

    • Support Model Knowledge
  • Issue Resolution: Troubleshoot and resolve end-user queries and technical issues.
  • User Training: Provide system guidance and resolve user queries.
  • Incident Management: Track and resolve incidents, escalating as needed.
  • System Maintenance and Monitoring: Monitor system performance and ensure updates.

    • Coordination with Customer
  • Client Interaction: Collaborate closely with customers to understand requirements and provide solutions.
  • Status Reporting: Regularly update customers on issue resolution, system changes, and ongoing support activities.

    • Core Skills
  • Expertise in Coupa module configuration.
  • Strong troubleshooting, user support, and process improvement.
  • Effective customer coordination, incident management, and integration with other business systems.
  • Basic ERP knowledge and integration with Coupa.

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