Service Manager

We are seeking an experienced and driven Service Manager. This role is responsible for ensuring exceptional service, fostering strong team leadership, and driving profitability and growth. If you have a passion for operational excellence, leadership, and delivering top-tier client satisfaction, we want you to be part of our success!

Key Responsibilities:

• Technical skills in Plumbing/HVAC
• Oversee daily operations of the service department, ensuring efficiency and high-quality job execution.
• Lead, mentor, and develop a team of technicians, fostering a culture of accountability, teamwork, and professionalism.
• Set, track, and achieve departmental goals, with a focus on profitability, customer satisfaction, and revenue growth.
• Manage job scheduling, resource allocation, and operational improvements to enhance service efficiency.
• Oversee budgeting, forecasting, and P&L (Profit & Loss) management to drive financial success.
• Collaborate with senior leadership to develop and implement long-term strategies for department expansion.
• Ensure compliance with safety standards, regulations, and company policies.
• Maintain strong relationships with customers, vendors, and suppliers to support business growth.

Qualifications:

• 5+ years of management experience in the plumbing and/or HVAC industry.
• Proven ability to lead teams, improve efficiency, and drive results.
• Contractor's License (preferred but not required).
• Strong hands-on experience in residential and light commercial plumbing.
• Solid understanding of budgeting, forecasting, and P&L management.
• Ability to thrive in a fast-paced, problem-solving environment.
• Excellent communication, organizational, and leadership skills.

What We Offer:

• Competitive Salary + Performance-Based Bonuses
• Comprehensive Benefits Package (Medical, Dental, Vision)
• 401(k) with Company Match
• Paid Vacation & Holidays
• Exciting opportunity to build and expand a department within an established company
• Strong potential for career growth and leadership development

If you're ready to bring your leadership skills to an organization committed to excellence, we'd love to hear from you. Apply today and become a part of a growing team where your contributions will make a lasting impact!

#HOWP

Pay Range

$115,000-$130,000 USD

Howard Air

For more than 30 years, Howard Air has focused on providing the latest technology in superior comfort to meet our customers' air conditioning and heating needs. When you join us, you will proudly be a part of an exclusive group of the highest trained and top earning professionals in the HVAC industry. Earn the most you've ever made in the HVAC industry while enjoying flexible work schedules for an unbeatable work/life balance, along with the best tools, equipment, vehicles, and facilities in the industry.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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