Quality Engineer

You have a choice of where you want to work! We invite you along on our journey to Purify and Protect, with Every Fiber, for a Sustainable World. We aim to attract, retain, and energize passionate people, like you, by investing in your professional development and providing opportunities for personal growth.
Do your values align with ours? Accountability, Growth mindset, One team, Care and a fair and inclusive work environment for everyone, everywhere!
We strive to meet the highest standards of corporate citizenship by protecting the health and safety of our team, safeguarding the environment, and creating a long-lasting, positive impact on the communities where we do business. Are you with us?!?

Quality Engineering - Maintain the Quality Management System, resolve complaint issues and support continuous improvement.

• Investigate and resolve customer complaints and help determine credit due.
• Handle Medical complaints with a value as high as 1 million dollars.
• Conduct investigations and determine disposition of returned goods.

Interacts with Customers to identify the best option for unused, damaged, or defective products.

• Report significant technical issues involving product concerns with customers using call reports and weekly quality highlights.
• Perform evaluation of Ahlstrom's Medical products. Wrong decision could lead to a potential lawsuit from a Customer.
• Develop and issue specifications, both internally and externally, that are compatible with process capabilities and customer fitness-for-use requirements.
• Provide quality review presentations to senior management of both customers and Ahlstrom.
• Provide documentation of systems in the form of ASSIST process maps WI's, etc.
• Insure compliance with department and all procedures including state, federal and international regulations and standards such as FDA, ISO 9001, ISO 13485 and FSSC
• Participate and lead continuous improvement teams addressing improvement opportunities.
• Provide guidance and assistance to technical service engineers as needed.

Leadership Responsibility

• Responsible for FSSC as the Food Safety Team Leader

Process Capability - Establishing baseline and continuous improvement

• Lead efforts to identify and establish the limits of process capabilities.
• Be familiar with on line measuring equipment and has recently adjusted all of WIN11's products with ABB limits
• Document / evaluate manufacturing and converting equipment and process parameter trends to improve processes.
• Establish and implement plans to address improvement needs and achieve process improvement for the processes used to manufacture and convert products.
• Establish and implement systems that verify process equipment accuracy and integrity.
• Establish and implement equipment calibration systems in compliance with ISO 9001 standards.
• Identify and address sources of process variability to optimize processing conditions of equipment.
• Identify root causes of processing issues and implement corrective actions.
• Assist Operations in identifying appropriate control moves to address anticipated process and product issues.

New Product Commercialization - Provide leadership to the product commercialization process.

• Lead / support product commercialization projects on assigned equipment and / or for assigned product lines. Projects may include support of complete new product opportunities or improvements on existing products.
• Assist Operations in establishing process parameter settings and operating guidelines for new and established products / equipment.
• Practice disciplined development process by applying techniques like PFMEA and DFMEA and utilizing the established ASP system.

Product and Process Technical Support - Provide technical expertise on process and product capabilities

• Provide technical support to product lines, customers, and suppliers as needed.
• Work with Engineering and Manufacturing on the design of equipment to ensure desired results are achieved.
• Act as a qualified trainer in area of expertise and provide training as needed.
• Dotted line responsibility over the activities of the Quality Specialist for medical product needs
• Provide guidance and assistance to other technical service engineers as needed.
• CP expert for WLOCKS and the Atlanta Sales office.

Communication

(position's responsibility for communications both within and outside the organization)

Internally

Externally

Experience and education

(minimum level of knowledge and skills to fulfill one's responsibilities)

Work experience

• Bachelor's degree required, preferably chemical engineering, paper/pulp or textile engineering, or equivalent combination of education and experience. (Master's preferred)
• At least 8-10 years of previous technical service, process control, quality engineering, product development or other related technical experience.

Formal education

Bachelor's degree

Required competencies

• Strong oral and written communication skills and interpersonal skills.
• Ability to work independently with minimal supervision.
• Ability to resolve internal and external technical problems and make decisions regarding quality engineering, process control and product commercialization issues.
• Knowledge of PC software required and experience with spreadsheet, word-processing and statistical analysis programs.
• Statistics and statistical process control training desirable.
• Experience with FDA requirements, ISO standards, HACCP, and auditing techniques are desirable.
• Must have knowledge of Ahlstrom Information Security policies and is for his/her own part responsible for ensuring information security when handling information and maintaining or using information systems or information networks

Familiar with standards, concepts, practices and procedures. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A limited degree of creativity and latitude is expected. Assists others to identify problem solutions but can resolve most technical problems with help.

Ahlstrom is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which we are firmly bound. Ahlstrom will not engage in discrimination against, or harassment of, any person employed or seeking employment with our company based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law.

About Us.
Ahlstrom is a global leader in combining fibers into sustainable specialty materials. Our purpose is to Purify and Protect, with Every Fiber, for a Sustainable World. Our vision is to be the Preferred Sustainable Specialty Materials Company for all our stakeholders. Our three divisions, Filtration and Life Sciences, Food and Consumer Packaging, and Protective Materials, address global trends with safe and sustainable solutions. Our net sales in 2023 amounted to EUR 3.0 billion and we employ some 7,000 people.

Learn more at www.ahlstrom.com