Director of Outlets
Apply NowCompany: Four Seasons Hotels Limited
Location: San Diego, CA 92154
Description:
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa's kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you'd like.
About the role
Four Seasons Residence Club Aviara has an opening for a Director of Outlets. The primary function of this role is to lead the Food & Beverage Division which includes the following: Seasons Restaurant, In Villa Dining, and Pools by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the division and Residence Club.
What you will do
The ideal candidate will work congruently to maintain and establish new trainings for all positions within the Food and Beverage division, create a culture of accountability and inspire employees to be proactive and enhance service wherever needed. Food and Beverage is a continuously evolving division with new items coming to market each day. The Director of Outlets is expected to be continuously looking to improve and evolve our services, which allows us to stay on top of new trends, all while maintaining our reputation of outstanding service in the industry. Candidates should have five to seven years of proven growth within the Food and Beverage Management.
The ideal candidate will have previous progressive Food and Beverage Management Experience, Previous experience creating and maintaining a budget and experience managing multiple outlets simultaneously.
The Director of Outlets is a senior manager who reports to the Resort Manager and works to ensure our guests receive the highest level of food quality and service.
What you bring:
What we offer:
Schedule & Hours:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa's kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you'd like.
About the role
Four Seasons Residence Club Aviara has an opening for a Director of Outlets. The primary function of this role is to lead the Food & Beverage Division which includes the following: Seasons Restaurant, In Villa Dining, and Pools by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the division and Residence Club.
What you will do
The ideal candidate will work congruently to maintain and establish new trainings for all positions within the Food and Beverage division, create a culture of accountability and inspire employees to be proactive and enhance service wherever needed. Food and Beverage is a continuously evolving division with new items coming to market each day. The Director of Outlets is expected to be continuously looking to improve and evolve our services, which allows us to stay on top of new trends, all while maintaining our reputation of outstanding service in the industry. Candidates should have five to seven years of proven growth within the Food and Beverage Management.
The ideal candidate will have previous progressive Food and Beverage Management Experience, Previous experience creating and maintaining a budget and experience managing multiple outlets simultaneously.
The Director of Outlets is a senior manager who reports to the Resort Manager and works to ensure our guests receive the highest level of food quality and service.
What you bring:
- The ideal candidate will have strong leadership and interpersonal skills and are able to prioritize and adapt to the changing needs of the operation. The candidate must have a flexible schedule with the ability to work all shifts, weekends and holidays.
- Degree required or equivalent experience in the form of 5-7 years of Food & Beverage management
- Excellent reading, writing and oral proficiency in the English language
- Possession or ability to acquire a San Diego County Food Handlers certification
- Responsible Beverage Service certification
What we offer:
- Salary Range: $80,000-$90,000 plus Annual Incentive Plan
- 401(k) Retirement Savings Plan
- Comprehensive benefits package
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
Schedule & Hours:
- Full time
- Early mornings, days, evenings, weekends, and holidays
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf