RN-Care Manager

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Company: UNC Medical Center

Location: Chapel Hill, NC 27516

Description:

Details

Client Name
UNC Medical Center
Job Type
Travel
Offering
Nursing
Profession
RN
Specialty
Case Manager
Job ID
31049938
Job Title
RN-Care Manager
Weekly Pay
$1892.0

Shift Details

Shift
Day - 8x5 - 09AM
Scheduled Hours
40

Job Order Details

Start Date
02/17/2025
End Date
05/17/2025
Duration
13 Week(s)

Job Description
Job Title: Care Manager
Profession: Registered Nurse (RN)
Specialty: Care Management
Duration: 13 weeks
Shift: Days
Hours per Shift: 8 hours
Experience: Two years of health care experience as a Registered Nurse
License: Licensed to practice as a Registered Nurse in the state of North Carolina
Certifications: N/A
Must-Have: Inpatient experience, case management experience supporting acute hospital, proficiency in EPIC

Description:
The purpose of this position is to provide ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs.
The overall goal of the position is to enhance the quality of patient management and satisfaction.
This involves promoting continuity of care and cost-effectiveness through integrating functions of case management, utilization review, and discharge planning.
The Care Manager must be a highly organized professional with great attention to detail, adaptable to frequent change.
They must be compliant with regulatory and departmental guidelines and policies.

Identify cases and prioritize daily by reviewing the work list to prioritize patients and identify new admissions.
Conduct and document assessment and a plan of care in Epic per departmental guidelines.
Participate in daily Care Management Touchpoint per established protocols.
Consult with Social Worker (SW) per established criteria.
If indicated, communicate with the Care Management Assistant (CMA) to share priorities.

Attend and actively participate in CAPP (Communication and Patient Planning) meetings for assigned units to provide and receive information on patient progression.
Alert the care team to concerns that could impact the anticipated discharge of the patient and any care that will assist with discharge readiness.
Modify the discharge plan based on information shared at the meeting.
Assist with identification of the expected discharge date (EDD).
Complete follow-up from CAPP as appropriate.

Attend weekly Complex Care Meeting (CCM).
Present on patients during CCM and collaborate to problem-solve issues with complex patients and identify trends.
Formulate potential solutions with Utilization Manager and Social Worker and continuously monitor cases/follow up on all action items.
Proactively identify high-risk cases that need to be escalated that are not scheduled for discussion that week.
Complete CCM follow-up after the meeting as assigned.

Discuss with appropriate members of the multidisciplinary team when there are barriers to discharge and psychosocial concerns impacting progression of care or readmission risk.
Coordinate family meetings as necessary to support the progression of care.
Provide education on community resources and support/educational groups to patients, families, and care team.
Educate and/or coordinate referrals to community resources and post-acute providers as necessary.

Communicate medical milestones for transition with the patient/family.
Identify patients with barriers to discharge based on experience, CAPP Meetings, and/or CCM.
Monitor all observation patients throughout the day to ensure appropriate progression of care.
Identify patient readiness to discharge based on discussions with the patient/family/care team.
Assess the discharge plan to determine needs post-discharge and communicate to patient/family/care team.
Identify required authorization for post-discharge services and refer to the appropriate post-discharge service provider.
Participate in medication resource management for non-resourced patients as needed.
Verify patient understanding/agreement with the discharge plan.
Refer administrative tasks to Care Management Assistant.
Consult Social Worker and/or Utilization Manager per established departmental protocol.

Client Details

Address
101 Manning Drive
City
Chapel Hill
State
NC
Zip Code
27514

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