Senior Director of Revenue Management - Hotel Washington (Hybrid)

Schulte Hospitality Group is seeking a dynamic, service-oriented Senior Director of Revenue Management to join our team! This is a hybrid position, working onsite 2-3 days a week. SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

This role is not a conventional revenue management role and is designed to drive all revenue generating opportunities within a complex and independent luxury lifestyle hotel.

• Achieve OCC, ADR, RevPAR, STR Share, and Profitability goals by collaborating across all respective departments and with key stakeholders.
• Have complete knowledge of hotel rooms, function space, restaurant, and all services available to guests.
• Participate in monthly digital marketing meetings, ensuring offers and spending align with hotel's needs. A solid understanding of full-service digital agencies and digital marketing strongly preferred.
• Have a full understanding of the group and transient sales process.
• Lead the weekly commercial strategy meeting; ensuring a holistic review of key areas within the division; following up on assigned tasks of others; critiquing STR and D360 trends; proactively planning ahead; etc.
• Ability to communicate effectively with internal and external customers, written and verbal, to influence decision-making; exercising patience, tact and diplomacy. Additionally, deliver clear and effective presentations to senior leaders and ownership on a regular basis.
• Ensure premium room and suite conversion meets goals established. Including, working with Front Office leadership on an optimal upsell program, managing third party upsell systems, merchandising, etc.
• Monitor hotel and competitor rates, availability, strategies, and seasonality and adjust accordingly based on hotel's needs. Additionally, review unconstrained demand and ensure an optimal mix of business.
• Ability to use/manipulate the CRS, PMS, RMS, and other respective systems for tracking, forecasting, and executing optimal selling strategies. Duetto, HMS, Synxis, Demand 360, Agency360, Sales Force, Lighthouse, etc.
• Regularly review production of negotiated accounts and groups with hotel's sales leader, and strategize by segment where needed.
• Proactively analyze local events and project their impact.
• Prepare weekly and monthly forecasts.
• Lead Daily Business Reviews with the sales team to maximize revenue opportunities. Including, the execution of detailed profitability displacement analysis when needed.
• Monitor online reviews and collaborate with respective counterparts on how to capitalize on opportunities.
• Lead the preparation of the annual rooms revenue budget and business plans.
• Ensure distribution channels have accurate content and pricing merchandising.
• Develop relationships with the Online Travel Agencies (OTA) or Third Party Intermediaries (TPI), and Wholesale to maximize opportunities through these channels.
• Co-lead internet marketing campaigns, GDS advertising, etc.
• Assist in developing the hotel managers so that they become proficient with revenue strategy.
• Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

• Experience with independent luxury lifestyle hotels highly desired.
• Hotel Management, Business and/or related degree preferred
• Minimum of 3-4 years of experience as a Director of Revenue Strategy

KNOWLEDGE, SKILLS AND ABILITIES

• Experience with Duetto, SynXis, Delphi, and Infor HMS preferred
• Exceptional service and customer relations skills with ability to foster effective relationships with staff, management and clientele.
• Excellent verbal and written communication skills and ability to communicate ideas and concepts.
• Highly proficient in computers including, but not limited to Internet, Microsoft Office programs and hotel sales related programs.
• Strong facilitation and presentation skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

PERKS/BENEFITS

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In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

*Schulte Hospitality Group is an Equal Opportunity Employer