Vice President of Operations - Restaurant

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Company: Leap Brands

Location: Seattle, WA 98115

Description:

Are you a seasoned restaurant operations leader with a passion for scaling brands, driving excellence, and leading high-performing teams? If so, we want you as our Vice President of Operations to take our growing restaurant group to the next level!Who We Are:

We're an innovative, fast-growing restaurant group with a mix of company-owned and franchise locations. Our mission? To deliver exceptional guest experiences, expand strategically, and build a best-in-class team. As we continue to scale, we need a dynamic, hands-on VP of Operations to drive operational success and profitability.What You'll Be Responsible For:

Operational Leadership - Oversee day-to-day restaurant operations across multiple locations, ensuring consistency, efficiency, and excellence.
Growth & Expansion - Develop and execute operational strategies to scale the brand while maintaining top-tier quality.
People & Culture - Lead, mentor, and develop a high-performing operations team, including regional directors, general managers, and support staff.
Financial Performance - Drive P&L management, cost controls, labor optimization, and revenue growth.
Guest Experience - Champion best-in-class hospitality, service standards, and brand consistency.
Franchise & Corporate Operations - Support franchise partners and corporate locations with best practices, training, and operational playbooks.
Process & Technology Optimization - Implement scalable systems, SOPs, and technology solutions to improve efficiency.
Strategic Partnerships - Collaborate with marketing, finance, HR, and supply chain to ensure smooth, profitable operations.What You Bring to the Table:
10+ years of multi-unit restaurant operations leadership, preferably at the VP or senior director level.
Experience in fast-casual, QSR, or full-service restaurants (franchise experience is a huge plus!).
Strong background in scaling brands, leading teams, and driving profitability.
Deep knowledge of P&L management, labor optimization, and food cost controls.
Ability to balance big-picture strategy with hands-on leadership.
A passion for guest experience, team development, and operational excellence.
Experience working with private equity-backed or high-growth restaurant groups is a plus.

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