User Experience Designer

Title: User Experience Designer
Location: Albany, NY (Onsite)
Duration: 24+ Months
Type: Contract

Notes: Travel may be required to Client campuses or sites for stakeholder engagement, project meetings, or on-site assessments, depending on project needs. Client makes no reimbursement for travel or travel-related expenses.

Job description:

• Seeking a talented and creative UX Designer to focus on developing intuitive and engaging user experiences for education administrative systems. The ideal candidate will have a passion for creating user-centric designs and a deep understanding of the needs and challenges faced by administrative staff in educational institutions.
• This position will also engage with the Project Management Office (PMO), identifying critical areas for improvement and ensuring adherence to project management tools and processes.
• Additionally, this role will facilitate collaboration between departments, Client Campuses, and external vendors to ensure all project requirements are identified, procured, and available to meet the project schedule.
• Collaborate with product managers, developers, and educational administrators to define and implement innovative solutions for the product direction, visuals, and user experience.
• Execute all stages of the design process from concept to final hand-off to engineering, including wireframing, prototyping, and user interface design.
• Conduct user research and testing to gather insights and validate design decisions.
• Develop and maintain personas, user journey maps, and other user-centered design artifacts.
• Create high-fidelity mockups and interactive prototypes to communicate design ideas effectively.
• Ensure designs are consistent with our brand guidelines and standards.
• Current with the latest UI/UX trends, techniques, and technologies.
• Advocate for the end-user throughout the development process and ensure that user experience is prioritized.
• Design solutions that streamline administrative processes and enhance efficiency.

Required Skills:

• 7 years of experience in managing higher education, government, and corporate projects with a broad breadth of experience in application development is preferred.
• Experience providing strategic advice and guidance to senior management on business/functional-related matters.
• Experience in evaluating and improving existing business processes and systems to enhance efficiency and effectiveness.
• Experience in utilizing data analytics to drive business insights and identify opportunities for digital enhancement.