Senior Program Manager

Description

Senior Program Manager

KAI Partners, Inc. (KAIP) is currently seeking Senior Program Managers who are highly organized, detail-oriented, and responsible for managing projects and the operational execution of their assigned scope of responsibility, developing a program's strategy, defining, and executing related goals and objectives, and continuously assessing program progress, success. They collaborate closely and cross-functionally with the executive team to advance organizational maturity while ensuring program standards are delivered per KAIP standards.

Responsibilities

• Conduct bi-weekly meeting updates and evaluations, as well as create reporting and communication materials.
• Manage project interdependence and risks, compare, and assess departmental workstreams, and make recommendations for streamlining and sharing information for similar departmental efforts.
• Engage stakeholders to ensure that program development activities are coordinated and linked between the client workstream and other client department workstreams.
• Keep track of client project milestones, issues, and risks.
• Complete timely monthly status reports with client-specific data from all departments are required.
• Provide stakeholder and communication management to assist client leadership in determining communication channels and what information can be shared productively across departmental workstreams to maximize the benefit of information sharing and manage the needs of both internal and external stakeholders.
• Maintain an integrated program management roadmap in collaboration with other departments, provide real-time updates, and advise on and assist with overall project implementation.
• Apply change management techniques and processes for client change management work.
• Perform other related duties, as assigned.

Skills and Qualifications

• Experience working in a behavioral health, healthcare, or mental health environment which included all or some of the following: policy, operations, direct services, stakeholder engagement experience.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Maintain compliance with all company policies and procedures.
• Experience managing confidential and private information with discretion, judgment, and diplomacy.
• Experience in communicating and interacting with executive-level personnel.
• Strong skill with MS Suite of products, presentation, and project management tools (e.g., Word, Excel, PowerPoint, and Outlook)
• Able to adapt to change and thrive with minimal direction, work under pressure, and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Demonstrates uses of listening and questioning techniques to understand issues and problems.
• Presents ideas effectively one-to-one or in small to large groups adapting style to audience while using appropriate business language and grammar.
• Develops professional network to support and add value to client engagements, including within KAIP, client organizations, and external professional networks.
• Proactively seeks feedback and incorporates related information into assigned scope of work.
• Demonstrates a good general knowledge of political, economic, social, technological, legal, and environmental factors.

Work/Education Experience

• 5+ years' experience, program management (Required)
• 5+ years' experience, behavior health, mental health or healthcare (Required)
• Project Management Certification (PMP) (Preferred)
• Certified Scrum Master, CSM (Preferred)
• Certified Scrum Product Owner, CSPO (Preferred)

Compensation Range: $121,000 - $170,000

The salary range for this role may vary depending on the specific geographic location where this position is ultimately filled. Several factors, including but not limited to a candidate's experience, education, skills, and certifications, pay equity, and organizational needs, are considered when determining the posted salary range. In addition, eligible roles also qualify for a comprehensive benefits package.

Must be able to provide proof of education for all mandatory qualifications; all references will be verified.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

KAI Partners

KAI Partners, Inc. is a Northern California-based small business that offers world-class management consulting and technology services to public and private sector clients on a variety of large-scale projects. The KAI Partners team has over 100 years of combined executive-level experience in information system design, development, implementation, and testing. Our clients benefit from our proven program management, project management, and oversight, program portfolio management, Agile services, organizational change management, training, enterprise architecture, managed IT service, and IT security support.

http://www.kaipartners.com/