Program Manager - Technology

Job Description

Program Manager - Technology

Location: Austin, Texas (all 5 days in the client office)

Type: Full-time

Vertical: Technology

Summary

We're looking for a technology delivery leader with a deep understanding of technology, a passion for innovation, and a track record of building strong client relationships. If you're ready to make a significant impact and drive growth in a dynamic environment, we'd love to hear from you.

Join eClerx as a Delivery Lead in Technology, where you will lead our technology services for one of our top-tier clients. This role involves devising growth strategies for our technology offerings and ensuring seamless daily delivery while fostering strong client relationships. You will also serve as a trusted advisor to the client's executive team and a guiding mentor to the service delivery team

Responsibilities:

• Lead and provide strategic direction to teams, ensuring alignment with client's business objectives
• Collaborate with senior client stakeholders to shape and execute the target operating model for technology delivery teams
• Drive revenue growth by understanding client needs, proposing innovative commercial constructs, and capitalising on upsell & cross-sell opportunities
• Accountable for ensuring we are recruiting a highly skilled workforce of engineers and analysts
• Work closely with sales and consulting teams to expand current business and explore new transformation-led opportunities
• Stay updated with industry trends, and champion the adoption of cutting-edge tools, methodologies, and technologies

Eligibility Requirements

• Master's / Bachelor's degree in Management / Engineering / Mathematics / Statistics or any related quantitative discipline
• The ideal candidate must have a minimum of 15+ years of experience in Technology, Data Management, including experience managing senior client stakeholders
• Experience working in services/consulting space, building and leading large technology business and demonstrated success in delivering to clients across industries
• Proven track record of building and leading high growth teams; demonstrated experience in hiring, retaining, and scaling geographically dispersed, high-performing teams
• Experience in collaborating, communicating, and influencing different stakeholders to drive inclusion, efficiency, and creative solutions.
• Valid work authorization in the US.
• Consistently maintains a broad perspective, understanding issues within the larger context of overarching business strategies
• Demonstrates the ability to comprehend business challenges and adeptly translate them into actionable solutions
• Embodies a customer-focused mind-set, always prioritizing their needs
• Excels in both technical and business communication, ensuring clarity and understanding across all levels
• Acts with conviction, ensuring decisions are well-informed and of high quality
• Exhibits strong commercial acumen, understanding the nuances of the business landscape
• Proficient in stakeholder management, ensuring alignment and collaboration across various groups
• Champions and cultivates innovative approaches and solutions.

In the US, the target base salary for this role is $150K - $300K. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.

About eClerx

eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit www.eclerx.com

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here