Registered Nurse - Charge

Job Type

Full-time

Description

Job Summary: The Charge RN is responsible for the 24-hour operations of the Medical Surgical Department, which includes, but not limited to programmatic, operational and financial management functions. In accordance with the objectives and policies of the hospital, the Charge RN is responsible for assuring the nursing process is implemented effectively by evaluating the plan of care as well as the quality of care delivered by personnel assigned to that nursing unit. Leads the department in a manner which positively impacts the patient experience through staff training, accountability standards, and service excellence demonstrated in all interactions. Collaborates in the organization wide health-care delivery system and process design. Works collaboratively with physicians, and other department heads to assure compliance with professional and regulatory standards of care and practice. Actively participates as a part of St. James Hospital (SJH) nursing leadership.

Job Results & Essential Function

High Quality Clinical Outcomes Delivered

• Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment.
• Ensures level of care is in compliance with standards and federal/state regulations.
• Monitors patient care for quality based on external benchmarks.
• Maintains the nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission.
• Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care.
• Ensures patient/employee confidentiality is maintained.
• Follows up on all patient concerns in a timely manner and provides service recovery as needed.
• Considers the patient's values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care.
• Develops, interprets, supports and implements policies and procedures.
• Ensures compliance with regulatory and accrediting agency requirements.

Sustainable Improvements in Quality & Patient Outcomes

• Monitors patient data to identify opportunities for improvement that ensure patient satisfaction scores at least meet, if not exceed, organizational goals on an annual basis.
• Develops a means to measure the effects of quality improvement efforts.
• Participates in information management, performance improvement and infection prevention and control programs.
• Implements changes for improvement that focuses on quality, customer satisfaction and optimal financial performance.
• Reviews and monitors through quality improvement processes, patient incident reports, actions taken and the resulting outcomes. Ensures that all deviations from standards have appropriate dispositions.
• Interacts with quality and risk management personnel, integrating quality improvement efforts in the Department of the hospital performance improvement initiatives.

Cost Effective Resource Management

• Assists the Director of Nursing with unit budgets, and helps respond to any budget variances with accurate data.
• Ensures effective and appropriate utilization of all available resources to assure quality, effective services.
• Makes recommendations to management regarding cost savings and profitability improvement strategies.

Skills & Performance of People are Appropriate for Business Needs

• Selects, orients, supervises and evaluates clinical staff.
• Assists the DON with employee performance by clearly defining job responsibilities and standards of performance; tracking progress against goals; providing clear, thorough, timely feedback; and addressing performance problems and issues promptly to promote a productive and supportive work environment.
• Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained.
• Delegate's authority and accountability to staff for responsibilities and decisions that are consistent with scope of practice (where applicable), rules and regulations of governmental authorities, and policies of the institution.
• Helps others to successfully manage organizational change. Facilitates the implementation and acceptance of change within the workplace. Accepts the ambiguity that comes with change activities.
• Ensures self and staff keep up-to-date on skills and knowledge developments that impact roles. Assists with identifying educational needs for staff and securing necessary resources.
• Provides the necessary growth and development opportunities to promote career advancement.

Effective Collaboration with Other Leaders to Achieve Organizational Goals

• Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
• Collaborates with senior leadership, direct reporting manager, interdisciplinary teams and other stakeholders in order to develop, implement and evaluate programs and services
• Assists with developing priorities, goals, and action plans
• Facilitates communication and problem solving for departments; leads or serves on committees; serves as a liaison between the medical staff and ancillary departments.

Requirements

Education & Experience

• Bachelors' of Science in Nursing from an accredited school of nursing.
• A minimum of three (3) years' experience as a RN.

Licenses and/or CertificationsCopy Link

• Current NYS RN License
• Current ACLS

Physical Demands

Ability to move or transfer patients. Should have a full range of body motion to successfully perform all essential functions on the job, meaning you'll have to stand, walk, bend, kneel, crouch and reach frequently during a 8 + hour shift. Accommodations are made for those with disabilities.

Language Ability

Ability to read, write and interpret documents in English such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read, analyze and interpret common scientific/trade/technical journals. Ability to write reports, business correspondence and procedure manuals. Ability to speak effectively before groups of employees, patients, and vendors.

Math Ability

Basic math skills and competency in creating figures such as proportions, percentages, rates, and/or ratios.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. In addition to interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.

Working Conditions

Potential for exposure to chemicals, communicable diseases, and related medical waste.

Salary Description

$43.74- $47.36