Infrastructure Analyst V

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Company: Compunnel Software Group

Location: Stamford, CT 06902

Description:

Job Summary

" Support daily technology operations of the client's collaboration center, a 17,000 sq. ft. collaboration space with 8 experiential rooms.

" Manage and maintain all technology, including software upgrades, hardware implementation, VR/AR usage, AI integration, and pilot testing for new technologies.

" Lead the technology operating model, ensuring seamless execution of collaboration sessions and tech-driven initiatives.

Key Responsibilities

" Define, implement, maintain, and troubleshoot all technology within the DCC.

" Oversee software installs, system upgrades, firewall patches, and hardware management.

" Manage VR/AR integration, AI execution, and tech pilot testing.

" Lead project management for all tech-driven initiatives, ensuring timely execution.

" Assess and develop supplier relationships for enhanced tech services.

" Manage the server room and oversee all technology and devices in the space.

" Provide on-site support for modular technology, furniture setup, and demos.

" Assist guests with technology challenges and troubleshoot issues during collaboration workshops.

" Work closely with senior leaders, industry experts, and top customers to ensure a seamless experience.

" Run the DCC independently when needed, maintaining a professional and service-oriented approach.

Required Qualifications

" Minimum 3 years of experience in a corporate environment.

" Strong technical skills with a focus on troubleshooting (50% of the role).

" Proven project management skills, including planning, execution, and timeline management.

" Excellent communication skills (both written and verbal).

" Ability to work independently and interact professionally with senior stakeholders.

Preferred Qualifications

" Experience in the beverage category, large CPG companies, or collaboration briefing centers.

Certifications

" Bachelor's Degree required.

Schedule

" Day shift, 100% onsite at 200 Elm Street, 2nd Floor, Stamford, CT, 06901.

" Standard hours: 8:30 AM - 5:00 PM, with flexibility for early (7:00 AM) or late (6:30 PM) starts as needed for customer meetings.

" 40 hours per week.

Additional Details

" Duration: 12 months, with a possibility of extension based on performance.

" No travel required.

Interview Process

" First Round: 30-minute Zoom interview with the Hiring Manager.

" Second Round: In-person interviews with three interviewers, each lasting 45 minutes, at 200 Elm Street, 2nd Floor, Stamford, CT. Scheduled on a Tuesday or Thursday.

" Final Round: 30-minute Zoom interview with the VP of Customer Development.

Start Date

" Beginning of April 2025.

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