Program and Operations Supervisor - Commercial Plan Review

Salary: $75,030.00 - $120,920.00 Annually
Location : Richmond, VA
Job Type: Full-Time Permanent
Job Number: 05M00000197
Department: Planning and Development Review
Opening Date: 03/07/2025
Closing Date: 3/21/2025 11:59 PM Eastern

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity...YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Department of Planning & Development Review is seeking highly qualified candidates to fill the position of Program and Operations Supervisor - Commercial Plan Review. This class supervises and manages a City program or operational area. Incumbents oversee the financial and operational aspects of an assigned program, providing first level supervision of employees. Incumbents supervise staff; implement program goals, objectives, and standards; plan and monitor programs for progress towards objectives; oversee changes in policies and procedures; oversee the maintenance of equipment; participate in special projects; oversee daily accounting and procurement functions; coordinate with clients, peers, the community, and other agencies; manage contracts as well as financial and performance data; and prepare reports.

Incumbents assigned to the Department of Planning and Development Review (PDR) in the Permits and Inspections Bureau oversee coordination of permit processing activities and reviews plans for compliance with Virginia Uniform Statewide Building Code. As assigned, work may include: reviewing submitted plans for compliance with building and or trade construction codes; interpreting information shown on plans; determining if construction adheres to applicable codes; meeting with engineers, owners, and contractors to communicate plan reviews; preparing letters and reports; coordinating the permit process to facilitate timely reviews by other employees and departments; providing information about the Virginia Uniform Statewide Building Code to customers; assisting technicians and engineers at the counter by accepting and processing permit applications; examining systems in building renovations and issuing reports of deficiencies; and providing customer service.
Supervisory duties include conducting performance evaluations, hiring and disciplinary procedures. In addition, duties include creating and implementing a detailed training program and oversite for all new hires as well as on-going training for existing staff. This position would be required to provide regular training for code updates for all staff throughout the year. The position will perform plan reviews as needed, will review the plan review work queues on a daily basis, assign work to staff, perform quality checks on plan reviews for both staff and contractors, respond to customer inquiries and assist the Programs and Operations Manager as needed. The preferred candidate will have ICC and or DHCD certifications for Commercial Building Plans Examiner, Commercial Energy Plans Examiner, Electrical, Mechanical, Plumbing or Fire Protection Plans Examiner at the time of application.

This position should be able to perform plan review in one of the commercial trades. This position would be required to provide detailed training and oversite for all new hires and work with staff to provide training to the new hires if the new hire is not the same trade as the supervisor. This position would be required regular training code updates for all staff throughout the year. The position would review the plan review queues on a daily basis, assign work to staff, conduct performance evaluations and assist the Programs and Operations Manager as needed. The preferred candidate should already have ICC and or DHCD certifications in one of the following areas: Commercial Building, Electrical, Plumbing, Mechanical or Sprinkler plan review.
Supervision Exercised/Received:

• Exercised: This classification typically supervises other employees.
• Received: This classification typically reports to a director, deputy director or manager, or the Commissioner of Buildings.
• Note: Other reporting relationships may apply.

Duties include but are not limited to
TYPICAL CLASS ESSENTIAL DUTIES: These duties are a representative sample; position assignments may vary.

Supervises staff; performs duties such as hiring, mentoring, training, reviewing, evaluating, etc.; creates procedures to increase staff efficiency.

Examines and evaluates plans, specs, and other documents submitted by contractors, engineers, and applicants for compliance. Advises applicants of needed changes (in drawings) to satisfy applicable codes. As assigned, may conduct on-site inspections. Meets and consults with project coordinators, contractors, engineers, owners, etc. to discuss city requirements pertaining to specific projects. Communicates results of review efforts with project owner, engineer, contractor, etc

Performs routine administrative duties such as responding to emails/phone calls. As assigned, performs other duties including providing customer service support related to processing plans and documents as part of the review process; and provides assistance in processing permit applications, etc.

As assigned, prepares letters and reports regarding results of the plan examination efforts and procedures to expedite permit processing. Maintains logs, tracking systems, and specialized databases. Communicates and coordinates with staff, other departments, outside agencies, contractors, and others. Reviews programs and corresponding reports; ensures compliance, accuracy, and functionality. Reports on various aspects of programs via meetings, documents, forms, budgets, and spreadsheets.

Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• Basic accounting, budgeting, accounts payable/receivable
• Computer programs such as Microsoft Office Suite, EnerGov
• Cultural development
• Data analysis
• Data management
• Electronic databases and related software applications
• Federal, State, and local regulations pertaining to assigned area
• General knowledge of the laws and legal procedures related to focus area
• Implementation of Evidence Based Programs
• Permit and plan review, processes, and procedures
• Project management

Skills (some combination of the following):

• Communicating and coordinating with various internal and external departments
• Creating and implementing policies and procedures
• Gathering and interpreting data routinely
• Interpreting and applying federal, state and local regulations for programs
• Supervising contracts, projects, data, reports, etc. as directed by Bureau
• Overseeing daily accounting and procurement functions
• Overseeing the financial and operational aspects of programs of focus
• Supervising including conducting performance evaluations, mentoring, etc.
• Understanding a program's intent and application
• Writing standard operating procedures
• Oral and written communication
• Coaching
• Conducting, attending, and participating in various meetings; providing input as needed
• Reviewing, preparing, and submitting reports
• Computer proficiency, including Microsoft Office Suite
• Provide Customer service to all customers

Abilities (some combination of the following):

• Detail Oriented
• Organization and time management skills
• Interact with engineers, contractors, and owners to resolve any questions or differences
• Set timetables, achieve milestones, track progress, and take corrective actions
• The ability for critical thinking, to maneuver from one issue to another, adapt
• Multi-task
• Evaluate and analyze data complex problems

MINIMUM TRAINING AND EXPERIENCE:

• Bachelor's degree in engineering architecture, building construction, public administration, or related field
• Four years of journey-level professional experience in area related to assignment
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• The preferred candidate will have Virginia Department of Housing and Community Development (DHCD) or ICC certifications for Commercial Building Plans Examiner, Commercial Energy Plans Examiner, Electrical, Mechanical, Plumbing or Fire Protection Plans Examiner at the time of application
• Some assignments may require a valid Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01

5-point veteran's must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

02

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veteran's widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

03

Are you currently a City Employee?

• Yes
• No

04

Do you currently have a ICC and/or DHCD Certification for Commercial Building Plans Examiner, Commercial Energy Plans Examiner, Electrical, Mechanical, Plumbing or Fire Protection Plans Examiner?

• Yes
• No

05

How many years of experience do you have supervising employees?

• No experience
• Less than 1 year of experience
• 1 - 2 years of experience
• 2 - 3 years of experience
• 3 - 4 years of experience
• 4 or more years of experience

Required Question