Senior Liability Claims Representative
Apply NowCompany: City of San Diego, CA
Location: San Diego, CA 92154
Description:
Salary : $87,526.40 - $105,830.40 Annually
Location : City of San Diego, CA
Job Type: Varies by Position
Job Number: AG-T11924-202503
Business Area: 1515 - Risk Management
Opening Date: 03/07/2025
Closing Date: 3/24/2025 11:59 PM Pacific
JOB INFORMATION
See NOTE(S) below for future wage increases and/or additional compensation opportunities.
Senior Liability Claims Representative positions investigate, adjust and settle the most difficult, complex and sensitive bodily injury, personal injury, and property damage claims filed against the City; evaluate property damage and bodily injuries; estimate settlement value; review accident and injury reports; interviews and correspond with claimants, witnesses, physicians and attorneys; approve or recommend denial of claims; negotiate settlements; prepares comprehensive investigative reports; represents the City in small claims actions, mediations and settlement conferences; lead the work of other professional public liability claims representatives; and perform other duties as assigned.
NOTES:
MINIMUM REQUIREMENTS
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE: Three years of full-time professional experience in the investigation, adjustment, and settlement of general and/or automobile liability claims involving bodily injury and property damage which MUST include at least two years of full-time experience handling claims covered by California Law. Qualifying professional experience MUST include the authority for approval of settlements and denial of claims.
NOTE:
LICENSE: A valid California Class C Driver License may be required at the time of hire.
HIGHLY DESIRABLE:
REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION):
Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: (619) 533-3337; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).
Benefits may change due to employer-employee contract negotiations.
or review the
01
I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Resumes are NOT reviewed for assessing the minimum requirements, qualifications will be determined from the answers provided to the supplemental questions.
02
Are you a current or former City of San Diego government/municipal employee?
03
If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.
04
The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?
05
How many years of full-time professional experience do you have in the investigation, adjustment, and settlement of general and/or automobile liability claims involving bodily injury and property damage? NOTE: Qualifying professional experience must include authority for approval of settlements and denial of claims.
06
Indicate in which of the following areas you have full time professional experience handling general and/or automobile liability claims involving bodily injury and property damage.
07
Do you possess professional experience with the authority for approval of settlements and denial of claims?
08
Describe your full-time professional experience in the investigation, adjustment, and settlement of general and/or automobile liability claims involving bodily injury and property damage, which MUST include the authority for approval of settlements and denial of claims. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and the total length of your experience. If you do not have any experience in this area, write "None."
09
How many years of full-time experience do you have in handling claims covered by California Law?
10
Describe your full-time professional experience in Loss Recovery, Subrogation, and/or Collections; including first party property claims. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and the total length of your experience. If you do not have any experience in this area, write "None."
Required Question
Location : City of San Diego, CA
Job Type: Varies by Position
Job Number: AG-T11924-202503
Business Area: 1515 - Risk Management
Opening Date: 03/07/2025
Closing Date: 3/24/2025 11:59 PM Pacific
JOB INFORMATION
See NOTE(S) below for future wage increases and/or additional compensation opportunities.
Senior Liability Claims Representative positions investigate, adjust and settle the most difficult, complex and sensitive bodily injury, personal injury, and property damage claims filed against the City; evaluate property damage and bodily injuries; estimate settlement value; review accident and injury reports; interviews and correspond with claimants, witnesses, physicians and attorneys; approve or recommend denial of claims; negotiate settlements; prepares comprehensive investigative reports; represents the City in small claims actions, mediations and settlement conferences; lead the work of other professional public liability claims representatives; and perform other duties as assigned.
NOTES:
- Employees in job classifications represented by Municipal Employees Association (MEA) are scheduled to receive the following general wage increase: 5% effective 7/1/25.
- Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employee Retirement Systems (SDCERS).
MINIMUM REQUIREMENTS
You must meet the following requirements on the date you apply, unless otherwise indicated.
EXPERIENCE: Three years of full-time professional experience in the investigation, adjustment, and settlement of general and/or automobile liability claims involving bodily injury and property damage which MUST include at least two years of full-time experience handling claims covered by California Law. Qualifying professional experience MUST include the authority for approval of settlements and denial of claims.
NOTE:
- City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.
LICENSE: A valid California Class C Driver License may be required at the time of hire.
HIGHLY DESIRABLE:
- Experience in Loss Recovery, Subrogation, and/or Collections; including first party property claims.
REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION):
- For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.
Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: (619) 533-3337; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.
SCREENING PROCESS
Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.
SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).
Benefits may change due to employer-employee contract negotiations.
or review the
01
I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Resumes are NOT reviewed for assessing the minimum requirements, qualifications will be determined from the answers provided to the supplemental questions.
- Yes
- No
02
Are you a current or former City of San Diego government/municipal employee?
- Current city employee
- Former city employee
- Current & former city employee
- None of the above
03
If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.
04
The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?
- Yes
- No
05
How many years of full-time professional experience do you have in the investigation, adjustment, and settlement of general and/or automobile liability claims involving bodily injury and property damage? NOTE: Qualifying professional experience must include authority for approval of settlements and denial of claims.
- None
- Less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years or more
06
Indicate in which of the following areas you have full time professional experience handling general and/or automobile liability claims involving bodily injury and property damage.
- Investigation
- Adjustment
- Settlement
- None of the above
07
Do you possess professional experience with the authority for approval of settlements and denial of claims?
- Yes
- No
08
Describe your full-time professional experience in the investigation, adjustment, and settlement of general and/or automobile liability claims involving bodily injury and property damage, which MUST include the authority for approval of settlements and denial of claims. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and the total length of your experience. If you do not have any experience in this area, write "None."
09
How many years of full-time experience do you have in handling claims covered by California Law?
- None
- Less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less tha 5 years
- 5 years or more
10
Describe your full-time professional experience in Loss Recovery, Subrogation, and/or Collections; including first party property claims. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties and the total length of your experience. If you do not have any experience in this area, write "None."
Required Question