Senior Technical Writer
Apply NowCompany: Fortinet
Location: Sunnyvale, CA 94087
Description:
Job Description
Fortinet is looking for a senior technical writer to join its documentation team. We are looking for candidates with outstanding language (writing, editing, and proofreading) skills, basic knowledge of network security, and passion for creating useful technical content for our customers.
Job Description:
Design, develop, and maintain partner, customer, and SE focused documentation, including:
To do this, you will:
Requirements:
The US base salary range for this full-time position is $100,000-$140,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe
About Us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
Fortinet is looking for a senior technical writer to join its documentation team. We are looking for candidates with outstanding language (writing, editing, and proofreading) skills, basic knowledge of network security, and passion for creating useful technical content for our customers.
Job Description:
Design, develop, and maintain partner, customer, and SE focused documentation, including:
- Deployment guides
- Administration guides
- Reference manuals
- Release notes
- How-to videos
- QuickStart guides
- Network topology diagrams
- Other customer-facing, post-sales product documentation
To do this, you will:
- Work closely with product management, QA, and development teams to fully understand the products and their documentation requirements.
- Collaborate with PMs, developers, QA, and technical support to deliver accurate, up-to-date, and useful product documentation for their intended audiences.
- Test and verify product information for accuracy & completeness through hands-on experience with products.
- Respond to customer & internal requests for documentation updates in a timely manner.
- Be able to prioritize and balance short-term and long-term projects.
- Be a strong user advocate by providing feedback on product usability, and making suggestions for improvements.
- Acquire in-depth product knowledge quickly through hands-on experience with products and interaction with subject matter experts
Requirements:
- Positive attitude, can-do spirit, attention to details, and passion for quality technical writing.
- Ability to work in a fast-paced environment, to meet deadlines, and to simultaneously tackle and coordinate multiple projects.
- A BA or BS degree, preferably in computer science, electronic engineering, MIS, English, or a related field.
- Strong command of standard American English grammar, punctuation, and standard usage.
- Ability to convert complex technical information into clean, concise, and coherent end-user documentation in plain American English.
- Knowledge of common cloud and network security software and hardware products and technologies.
- Familiarity with MadCap Flare, Acrobat, HTML, CSS, XML, and Git required.
- Proficiency in Adobe Illustrator, InDesign, and video production tools desired.
- Technical writing coursework, certificate, or diploma is a plus.
- Must pass at least NSE-4 to qualify.
The US base salary range for this full-time position is $100,000-$140,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe
About Us
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.