Family Specialist III

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speaks 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional-age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal-eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

Compensation We Offer

• The initial compensation for this position ranges from $34.61 - $42.57 per hour.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications. *
• 7.5% Bilingual Differential for qualified positions*
• *Must meet company policy eligibility requirements.

Benefits We Offer

• Benefits eligibility starts on day ONE!
• We offer comprehensive medical, dental & vision benefits, voluntary life insurance, flexible spending, health savings account, EAP, and more!
• Employer Paid Long-Term Disability & Basic Life Insurance
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program: PCSS: is a community-based, family-centered program that supports youth & families after a psychiatric crisis or upon discharge of a psychiatric hospitalization. PCSS provides therapeutic services to youth & families through counseling, behavioral support, case coordination, parent support, and community linkages. PCSS works collaboratively to help children and families stabilize & transition them to ongoing therapeutic services

JOB SUMMARY

Works within the vision, mission, and philosophy of the agency. Coordinates the development of a strength-based relationships with youth, their caregivers, support persons, and other wraparound team and community members. Models how to implement positive behavior change through the creation of behavioral strategies that will support stabilization in the home and community. Does whatever it takes to meet the needs of the family in a strength based approach while also preserving the family unit. Assists in transitioning kids to the lowest level of care. Provides staff with morale building, leadership development, role modeling, and overall support to the program to ensure that needs are met for families and each other. Building on Family Specialist I/II responsibilities the Family Specialist III continues to demonstrate a high level of creativity and strength-based interactions with colleagues and families alike. Works independently in families' home and a variety of community and/or treatment settings. This position works directly with children and adults at times and locations that are convenient to them. The Family Specialist III position will provide direct service by implementing behavior plans and fostering productive relationships through a range of activities with youth and/or their caregivers.

Under supervision the Family Specialist III also assists with activities within their scope of practice and training including but not limited to Functional Behavioral Analysis, facilitating Child and Family Team (CFT) meetings, completing Core Evaluation Data Elements (CEDE), and writing of the Individual Child and Family Plans for assigned families. Under the clinical supervision of a Facilitator or Clinical Program Manager, Family Specialist IIIs will provide input to Assessment, Child and Adolescents Needs and Strengths (CANS), and Treatment plan documents. All activities related to diagnoses (including the assessment and treatment plan documents) are the responsibility of the clinical supervisor, not the Family Specialist III.

RESPONSIBILITIES AND DUTIES

Demonstrates mastery of responsibilities and duties of the Family Specialist I and II job descriptions.

Provides direct billable mental health services, documents those activities in alignment with MediCal regulations, and achieves set productivity expectations.

Coaches and mentors others in the agency's service delivery principles and other concepts including functional behavior analysis, safety planning, and engagement processes.

Teaches others how to utilize strengths of children, families, and others to assist in the implementation and achievement of goals and outcomes.

Identifies and develops community resources, established relationships with community partners and leads groups activities in the service of children and families.

Mentors, coaches and trains other Family Specialists.

Coaches others on how to engage caregivers in building youth specific parenting responses that support positive behavior change and overall family relationships.

Documents interactions and services while simultaneously maintaining individual expectations and providing documentation coaching to others.

Provides leadership in developing program responses to needs identified across a number of youth and families where natural community resources are not available or appropriate.

Facilitates CFT meetings, completes FBA's, CEDE and ICFP's as needed.

Provides input into Assessments, Tx plans, and CANS under the supervision of a Facilitator or CPM

Position specific duties and responsibilities may very depending upon program.

OTHER DUTIES AND RESPONSIBILITIES

• Performs other responsibilities, as assigned, to support department/business needs

JOB SPECIFIC COMPETENCIES

• Conflict Resolution
  • Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved. Addresses complaints and problems quickly and effectively and keeps all parties informed of the status of any negotiations required. Encourages employees to report problems or concerns, and negotiates outcomes that are viewed as fair and even-handed.
• Documents Clearly and Accurately
  • Documents, in a legible manner, pertinent information related to the child's treatment plan, including interventions and outcomes in accordance with established policies and procedures and guidelines for charting.
• Encouraging Customer Focus
  • Consistently conveys that customers are the highest priority. Respects customer needs and expectations and lets customers know if their expectations cannot be met. Refrains from complaining about (or speaking negatively about) customer behavior or expectations. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Achieves these outcomes by ensuring that customer needs and deadlines are realistic and that they are met. Publicly recognizes those who deliver excellent customer service.
• Initiative
  • Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact. Generates new ideas or processes, capitalizes on new business opportunities, seeks out and takes on increasing responsibility or resolves problems as they occur. Uses sound judgment about when to take action and when to seek guidance or permission.
• Time Management
  • Manages time and prioritizes tasks to ensure that deadlines are met.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All employees are responsible for keeping job requirements up to date. This can include but are not limited to certifications, licensure, and maintaining a clear criminal record.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Associates (AA/AS) in Psychology AND eight (8) years experience working with children required.

OR

• Bachelor's Degree (BA/ BS) in Psychology and six (6) years experience working with children required.

Preferred Requirements:

• Associates (AA/AS) in Psychology AND eight (8) years experience in a mental health setting preferred.

OR

• Bachelor's Degree (BA/ BS) in a mental health-related field AND six (6) years experience in a mental health setting preferred.

Experience

• Years of Experience Type of Experience Required/Preferred
• Eight (8) years experience in Healthcare/Medical - Psychology/Behavioral/Mental Health in a related field working with children and an Associates (AA/AS) required
• OR
• Six (6) years experience in Healthcare/Medical - Social Worker in a related field working with children and a Bachelor's degree (BA/BS) required

Preferred Experience:

• Eight (8) years experience in Healthcare/Medical - Psychology/Behavioral/Mental Health in a mental health setting and a Bachelor's degree (BA/BS) required.

Highly Desirable Qualifications

• Ability to speak, read, and/or write a threshold language preferred.

Licensing/Certification

• Certificates/Licenses/Registration State
• First Aid California
• CPR - 3035 California

Licensing/Certification Requirements

• First Aid/CPR Certification required
• Mental Health Rehabilitation Specialist (MHRS) certification eligibility required

Other Specific Requirements

• Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance.
• Valid California Driver's license with two years experience driving and clean driving record may be required.

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.