Senior Software Engineer / Team Lead
Apply NowCompany: AnswerHero
Location: Miami, FL 33186
Description:
Who We Are
For over a decade, AnswerHero has supported thousands of small and medium businesses with professional call-answering solutions. We pride ourselves on delivering exceptional customer service and innovative technology. Our mission is simple: We care for our employees, and our employees care for our clients.
As our team continues to grow and evolve, we're looking for a Senior Software Engineer / Team Lead to drive our technology forward, mentor engineers, and spearhead innovative software solutions that differentiate AnswerHero in the market.
What You'll Do
As a Senior Software Engineer / Team Lead, you will:
Requirements
What You'll Bring
Benefits
Why You'll Love Working at AnswerHero
Interested? We'd love to hear from you! Apply today and take the next step in your career with AnswerHero.
For over a decade, AnswerHero has supported thousands of small and medium businesses with professional call-answering solutions. We pride ourselves on delivering exceptional customer service and innovative technology. Our mission is simple: We care for our employees, and our employees care for our clients.
As our team continues to grow and evolve, we're looking for a Senior Software Engineer / Team Lead to drive our technology forward, mentor engineers, and spearhead innovative software solutions that differentiate AnswerHero in the market.
What You'll Do
As a Senior Software Engineer / Team Lead, you will:
- Lead and mentor a team of engineers, providing guidance, feedback, and career development support.
- Define and drive the technical vision for AnswerHero, making key decisions on architecture, design, and implementation.
- Develop and deploy scalable, high-quality software solutions using .Net, C#, MS SQL, JavaScript, and REST APIs.
- Ensure engineering best practices, including clean code, maintainability, and security.
- Collaborate with leadership and stakeholders to align software development with AnswerHero's business goals.
- Manage project timelines and resources, mitigating risks and ensuring on-time delivery.
- Innovate and explore emerging technologies (including AI) to enhance AnswerHero's services.
- Foster a culture of technical excellence, continuous improvement, and knowledge sharing.
Requirements
What You'll Bring
- 7+ years of experience in professional software development, with at least 2 years in a team leadership role.
- Expertise in .Net, C#, MS SQL, JavaScript, Bootstrap, HTML5, and API development.
- A product-driven mindset that balances technical feasibility with business impact.
- Proven ability to design scalable software architectures and make strategic technical decisions.
- Experience mentoring and growing engineers at various skill levels.
- Strong problem-solving and analytical thinking skills.
- Excellent communication skills, with the ability to collaborate across teams and explain technical concepts to non-technical stakeholders.
- A track record of successfully delivering high-quality software solutions on time.
- Experience in Call Center, VoIP, or Customer Support Tech
- Experience designing, building, and maintaining integrations with multiple third-party APIs (e.g., HubSpot, Salesforce, Zendesk).
Benefits
Why You'll Love Working at AnswerHero
- Competitive salary and performance bonuses.
- 401k retirement plan
- Health, dental, and vision benefits.
- Flexible PTO
- Growth opportunities in a fast-scaling company.
- A culture of innovation, where your ideas make a real impact.
Interested? We'd love to hear from you! Apply today and take the next step in your career with AnswerHero.