Practice Manager
Apply NowCompany: The World Bank Group
Location: Washington, DC 20011
Description:
Practice Manager
Job #:
req32173
Organization:
World Bank
Sector:
Digital Development
Grade:
GH
Term Duration:
4 years
Recruitment Type:
International Recruitment
Location:
Washington, DC,United States or Singapore
Required Language(s):
English
Preferred Language(s):
Closing Date:
3/21/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. https://www.worldbank.org
East Asia and the Pacific (EAP) Region
EAP is a large and diverse region, ranging from the Small Island Developing States of the Pacific to Indonesia, The Philippines, and China. Despite substantial economic growth and poverty reduction, the EAP region faces significant development challenges. Growth and poverty reduction have been uneven across and within countries, institutional development needs strengthening, and most countries are having to adapt to affected by climate change. The Bank plays a significant role on infrastructure, biodiversity, water, agriculture, pollution, private sector development, and health. The COVID pandemic, fragmentation in international trade, and increasingly, population aging, are compounding the impact of the global economic slowdown. The World Bank Group is seen as a premier development institution in the Region, with a leadership role on analytical and advisory services as well as financing.
East Asia and the Pacific Region: https://www.worldbank.org/en/region/ea
Digital Vice Presidency
Digital technologies offer a unique opportunity to transform development through digital solutions. The Digital Vice Presidency and its global and regional teams will support client countries in building the foundational and cross-cutting elements of digital transformation through:
Building digital infrastructure and data platforms (including AI, cloud computing and digital public infrastructure)
Protecting institutions, businesses, and citizens through cybersecurity and data protection & privacy
Developing ICT sectors and supporting digital entrepreneurship, skills and jobs
Implementing and digitalizing digital government services that improve accountability and transparency
Supporting the Vice presidencies of People, Prosperity, Planet and Infrastructure in the digitalization efforts of their clients, and in leveraging digital solutions, including building client sectoral digital capacity, defining sectoral specific AI strategies, and designing sectoral AI solutions
Supporting the World Bank regional vice-presidencies on the operationalization of the digital Global Challenge Program as well as cross-GP efforts of achieving the new Corporate Scorecard digital indicators.
The Digital VPU will deploy a range of products, services, and partnerships to advance global knowledge around key digital transformation topics and to support countries to define and implement their vision for digital transformation through:
Supporting World Bank regions that provide financing to governments in the form of grants, loans, guarantees, and risk management products to support digital investment projects and implement policy reforms.
Supporting World Bank regions that provide advisory services including targeted policy guidance, technical assistance, and capacity building.
Knowledge products including data and diagnostics to provide actionable insights at regional, country, and local levels, research and thought leadership to expand the global knowledge base, as well as thematic operational toolkits.
Convening services that bring together key stakeholders, from both public and private sectors as well as international and non-governmental organizations involved in advancing global digital transformation.
For more information: https://www.worldbank.org/en/topic/digitaldevelopment
Job Duties and ResponsibilitiesThe Practice Manager (PM) for Digital Transformation, located in either Washington DC or Singapore, will be responsible for staff based in multiple field locations and in Washington DC and report to the Regional Practice Director for EAP & SAR Regions. The PM will work closely with the Global Practice Managers of the Digital Vice-Presidential Unit (VPU), EAP Country Directors, Program Leaders and other EAP Practice Managers to advance digital transformation both 'vertically' and 'horizontally' in client countries including mobilizing cutting-edge experts both externally and internally. The PM will closely collaborate with the Global PMs and Global Directors to advance and digital transformation including along the six business lines of Digital Transformation VPU, namely, Infrastructure, AI and New Technologies, Cybersecurity and safeguards, Digital Government, Digital Economy and Digital Society. The PM will also collaborate with International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA) to create a community of practice that supports the public and private sector interests and partnerships. The PM will be responsible for the development and maintenance of strategic partnerships with several bilateral donors in the EAP region.
The PM will be a member of the Regional Management Team and the Global Digital Transformation VPU Management Team.
More specifically, the PM is responsible for the following areas:
Solutions and Results to Clients Draws on global thought leadership and implementation know-how to ensure high impact solutions; provides focused, evidence-based and just-in-time analytical insights to clients with a view to inform better decision making on the lines of the preamble for the Unit.
Leads her/his team to deliver the key strategic priorities and specific activities, including managing the quality of work program and deliverables including lending and ASA, working closely with other PMs and Regional PMs.
Builds and maintains a balanced portfolio of innovative, cost-effective, and demand-driven products and services.
Works in partnership with other PMs in the Vertical and the Regions as well as with other Global Practices (GPs), IFC, MIGA to find tailored digital solutions to complex development challenges.
Accountable for delivering high-quality and timely results.
Create partnerships with other donors working in the digital space as well as private sector and technology leaders as well as academic institutions.
People/Talent Management Models exemplary WBG leadership values and managerial behaviors and reinforces these qualities in own team and staff.
Drives and inspires technical excellence within the team and the Vertical by creating an environment of learning and innovation that attracts and develops the best talent reflective of the diversity of our clients.
Supports the Vertical management in developing and implementing appropriate strategies for global staffing, deployment, talent, and performance management.
Manages Unit staff and agrees on respective responsibilities and work programs.
Mentors staff and ensuring they remain well connected with the rest of the team.
Attract new talent to match the growth and changing nature of the agenda.
Knowledge Management and Partnerships Responds to global, regional, and national challenges and opportunities in the broader Digital Transformation area. Ensures that the Vertical is at the forefront of the development debate and contributes to the global dialogue.
Contributes to international fora.
Develops close partnerships with international networks on cybersecurity and data privacy and protection, regulatory agencies, donor agencies, international organizations, academia/think tanks, and other development partners active in digital.
Strengthens the analytical base of the unit's work and fosters partnership with leading global institutions and experts, ensures timely flow and capture of knowledge and expertise so that clients receive the highest quality support and knowledge they need, when and where they need it.
Promotes innovative and cross-cutting research, as well as the dissemination of technical and experiential knowledge and learning.
Instills a culture of evidence-based, yet client-tailored engagement for highest development impact.
Resource Management Manages within available budget constraints, restructures unit as needed and establishes funding priorities.
In consultation with relevant stakeholders within the WBG, decides on the best use of internal and external resources for maximum client and developmental impact.
Is accountable for delivering the agreed upon work program through cost-effective use of resources (human and budget) within the agreed parameters and in compliance with internal controls and policies and ensures timely delivery and overall quality of the GP's outputs.
Selection Criteria
Master's or PhD degree in digital technology/sciences, public policy, private sector development, economics, law, technology, or another relevant field.
12+ years of relevant experience in positions of increasing complexity and responsibility.
Excellent and proven technical and leadership skills in multi-lateral development bank operations and in leading client engagement and policy dialogue.
Excellent leadership and supervisory skills with established track record in managing multi-cultural and virtual teams including solid managerial and influencing skills are at a premium for this position.
Technical knowledge and experience in one or more of the digital transformation areas described above is desirable.
Demonstrated in-depth experience and track record of results and successfully working across practices, disciplinary and institutional boundaries.
Ability to influence dialogue and policy on digital infrastructure and its use in other sectors without direct control or authority.
Strong sense of strategy, including ability to prioritize and exit activities and engagements, track record in streamlining and rationalizing product offerings.
Good partnership experience, including involving multiple stakeholders - both public and private - in building collaborative alliances for results.
Experience in applying practice know-how and effective policy dialogue to achieve development results.
Strong written and oral communication skills with proven experience in dealing with the media, external stakeholder, and expert groups.
WBG Five Managerial Competencies
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.
Job #:
req32173
Organization:
World Bank
Sector:
Digital Development
Grade:
GH
Term Duration:
4 years
Recruitment Type:
International Recruitment
Location:
Washington, DC,United States or Singapore
Required Language(s):
English
Preferred Language(s):
Closing Date:
3/21/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. https://www.worldbank.org
East Asia and the Pacific (EAP) Region
EAP is a large and diverse region, ranging from the Small Island Developing States of the Pacific to Indonesia, The Philippines, and China. Despite substantial economic growth and poverty reduction, the EAP region faces significant development challenges. Growth and poverty reduction have been uneven across and within countries, institutional development needs strengthening, and most countries are having to adapt to affected by climate change. The Bank plays a significant role on infrastructure, biodiversity, water, agriculture, pollution, private sector development, and health. The COVID pandemic, fragmentation in international trade, and increasingly, population aging, are compounding the impact of the global economic slowdown. The World Bank Group is seen as a premier development institution in the Region, with a leadership role on analytical and advisory services as well as financing.
East Asia and the Pacific Region: https://www.worldbank.org/en/region/ea
Digital Vice Presidency
Digital technologies offer a unique opportunity to transform development through digital solutions. The Digital Vice Presidency and its global and regional teams will support client countries in building the foundational and cross-cutting elements of digital transformation through:
Building digital infrastructure and data platforms (including AI, cloud computing and digital public infrastructure)
Protecting institutions, businesses, and citizens through cybersecurity and data protection & privacy
Developing ICT sectors and supporting digital entrepreneurship, skills and jobs
Implementing and digitalizing digital government services that improve accountability and transparency
Supporting the Vice presidencies of People, Prosperity, Planet and Infrastructure in the digitalization efforts of their clients, and in leveraging digital solutions, including building client sectoral digital capacity, defining sectoral specific AI strategies, and designing sectoral AI solutions
Supporting the World Bank regional vice-presidencies on the operationalization of the digital Global Challenge Program as well as cross-GP efforts of achieving the new Corporate Scorecard digital indicators.
The Digital VPU will deploy a range of products, services, and partnerships to advance global knowledge around key digital transformation topics and to support countries to define and implement their vision for digital transformation through:
Supporting World Bank regions that provide financing to governments in the form of grants, loans, guarantees, and risk management products to support digital investment projects and implement policy reforms.
Supporting World Bank regions that provide advisory services including targeted policy guidance, technical assistance, and capacity building.
Knowledge products including data and diagnostics to provide actionable insights at regional, country, and local levels, research and thought leadership to expand the global knowledge base, as well as thematic operational toolkits.
Convening services that bring together key stakeholders, from both public and private sectors as well as international and non-governmental organizations involved in advancing global digital transformation.
For more information: https://www.worldbank.org/en/topic/digitaldevelopment
Job Duties and ResponsibilitiesThe Practice Manager (PM) for Digital Transformation, located in either Washington DC or Singapore, will be responsible for staff based in multiple field locations and in Washington DC and report to the Regional Practice Director for EAP & SAR Regions. The PM will work closely with the Global Practice Managers of the Digital Vice-Presidential Unit (VPU), EAP Country Directors, Program Leaders and other EAP Practice Managers to advance digital transformation both 'vertically' and 'horizontally' in client countries including mobilizing cutting-edge experts both externally and internally. The PM will closely collaborate with the Global PMs and Global Directors to advance and digital transformation including along the six business lines of Digital Transformation VPU, namely, Infrastructure, AI and New Technologies, Cybersecurity and safeguards, Digital Government, Digital Economy and Digital Society. The PM will also collaborate with International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA) to create a community of practice that supports the public and private sector interests and partnerships. The PM will be responsible for the development and maintenance of strategic partnerships with several bilateral donors in the EAP region.
The PM will be a member of the Regional Management Team and the Global Digital Transformation VPU Management Team.
More specifically, the PM is responsible for the following areas:
Solutions and Results to Clients Draws on global thought leadership and implementation know-how to ensure high impact solutions; provides focused, evidence-based and just-in-time analytical insights to clients with a view to inform better decision making on the lines of the preamble for the Unit.
Leads her/his team to deliver the key strategic priorities and specific activities, including managing the quality of work program and deliverables including lending and ASA, working closely with other PMs and Regional PMs.
Builds and maintains a balanced portfolio of innovative, cost-effective, and demand-driven products and services.
Works in partnership with other PMs in the Vertical and the Regions as well as with other Global Practices (GPs), IFC, MIGA to find tailored digital solutions to complex development challenges.
Accountable for delivering high-quality and timely results.
Create partnerships with other donors working in the digital space as well as private sector and technology leaders as well as academic institutions.
People/Talent Management Models exemplary WBG leadership values and managerial behaviors and reinforces these qualities in own team and staff.
Drives and inspires technical excellence within the team and the Vertical by creating an environment of learning and innovation that attracts and develops the best talent reflective of the diversity of our clients.
Supports the Vertical management in developing and implementing appropriate strategies for global staffing, deployment, talent, and performance management.
Manages Unit staff and agrees on respective responsibilities and work programs.
Mentors staff and ensuring they remain well connected with the rest of the team.
Attract new talent to match the growth and changing nature of the agenda.
Knowledge Management and Partnerships Responds to global, regional, and national challenges and opportunities in the broader Digital Transformation area. Ensures that the Vertical is at the forefront of the development debate and contributes to the global dialogue.
Contributes to international fora.
Develops close partnerships with international networks on cybersecurity and data privacy and protection, regulatory agencies, donor agencies, international organizations, academia/think tanks, and other development partners active in digital.
Strengthens the analytical base of the unit's work and fosters partnership with leading global institutions and experts, ensures timely flow and capture of knowledge and expertise so that clients receive the highest quality support and knowledge they need, when and where they need it.
Promotes innovative and cross-cutting research, as well as the dissemination of technical and experiential knowledge and learning.
Instills a culture of evidence-based, yet client-tailored engagement for highest development impact.
Resource Management Manages within available budget constraints, restructures unit as needed and establishes funding priorities.
In consultation with relevant stakeholders within the WBG, decides on the best use of internal and external resources for maximum client and developmental impact.
Is accountable for delivering the agreed upon work program through cost-effective use of resources (human and budget) within the agreed parameters and in compliance with internal controls and policies and ensures timely delivery and overall quality of the GP's outputs.
Selection Criteria
Master's or PhD degree in digital technology/sciences, public policy, private sector development, economics, law, technology, or another relevant field.
12+ years of relevant experience in positions of increasing complexity and responsibility.
Excellent and proven technical and leadership skills in multi-lateral development bank operations and in leading client engagement and policy dialogue.
Excellent leadership and supervisory skills with established track record in managing multi-cultural and virtual teams including solid managerial and influencing skills are at a premium for this position.
Technical knowledge and experience in one or more of the digital transformation areas described above is desirable.
Demonstrated in-depth experience and track record of results and successfully working across practices, disciplinary and institutional boundaries.
Ability to influence dialogue and policy on digital infrastructure and its use in other sectors without direct control or authority.
Strong sense of strategy, including ability to prioritize and exit activities and engagements, track record in streamlining and rationalizing product offerings.
Good partnership experience, including involving multiple stakeholders - both public and private - in building collaborative alliances for results.
Experience in applying practice know-how and effective policy dialogue to achieve development results.
Strong written and oral communication skills with proven experience in dealing with the media, external stakeholder, and expert groups.
WBG Five Managerial Competencies
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC, including our values and inspiring stories.