Founding Enterprise & Mid-Market Account Executive
Apply NowCompany: VoiceOps
Location: New York, NY 10001
Description:
Hello.We're Voiceops, and we're ushering in the era of AI Teammateswhere AI doesn't just analyze calls, but works alongside every member of your go-to-market organizationtoturn the "aha!" moments from customer conversations into better execution across the company.
Imagine having a teammate who captures critical insightsonwhy customers buy or don't, flags compliancerisksin real-time, and pulls the best sales strategies from the floor into an always-updating sales playbook. This is what we do for industry leaders in education, financial services, insurance, and beyondover 100 million customer conversations analyzed and counting.
The opportunity is massive. Every company sellingtoconsumers has hundreds of thousands or millions of conversationswiththeir customers eachmonth. These conversations contain the blueprint for the company's growth, yet most organizationsonlysee the tip of the iceberg of what's happening in these interactions. And these aren't small marketswe're talking insurance,travel, financial services, educationindustries that form the backbone of the economy. We're not building another point solution. Our AI teammates become essentialtoevery team that touches go-to-marketwhich is basically everyone at these companies. Sales performance,riskreduction, market intelligenceit all flows from turning real customer conversations into real-timeorganizational insight and action. When we deploy, we get pulled into C-suite discussions because we're offering more thanreports; we're delivering a unified intelligence engine that changes how businesses operate and bends the growth trajectory of their company.
That's thehighlevel.Here's where it gets interesting: We've spentyearsbuilding something different. While others rushedtomarketwithAI that looks good in demos but falls apart in production, we focused on the foundation. We built our own model orchestration platform and AI builder called "Wavelength" tech that captures and amplifies our customers' own expertise in AI models. We ran over 500 experiments to ensure it truly learns to think like your best people. It works.
Now the stars have aligned. The latest AI capabilities multiply the impact of everything we've built. What oncerequiredarmies of people happens automatically. Sales reps get served the very best strategies for overcoming tough objections from the AI's observations of all callswiththat objection, marketing sees emerging trends before the competition, and product teams discover new feature needsdirectlyfrom customer calls.
Our customers see itthey're pulling us into strategic conversations because we're delivering what we promise, and what we promise is like magic to companies that have been operating at 10% visibility for ages. Its like upgrading from a grainy old tube tv to 4k HD. They can finally understand their customers clearly.
Our pipeline grows through word of mouth. The product speaks for itself and so we've barely spentonmarketing (though that's abouttochange, because we're readytoscale).
The team is a hugepartof this.We've beenworkingtogether foryearsand have hit this perfect rhythm. We're scrappy, drama-free, and operate in hours and days, not weeks andmonths. One VP of Sales said we "movewiththe alacrity of a puma" (did you know pumas movewithalacrity?). Our investor described our team as having midwestern valueswithan east coastworkethic. When OpenAI released its groundbreaking o1 model, we had new features live in 2 days that leveraged its incredible capabilities. We talktoevery one of our customersmultipletimes a week. Our guiding principle is "undeniable value"the idea that we deliver such clear ROI that no one questions the investment.
The results speak for themselves. Our customers come to uswithPTSD from clunky, grainycallanalysis tools. Once they experience our system, they say they have "the highest confidence weve ever had in any system capability by a landslide." We're no longer justpartof a vendor evaluation. We're in their strategy sessions, helping them see and seize opportunities they couldn't see and seize before. We believe this is the future of go-to-market: AI teammates that turn everycallinto deeper organizational intelligence and supercharge every team's performance. We hope you'll join us in building it.
The RoleWe need an exceptional AE who finds it unbearable nottohit their revenue goals each quarter. You'll beworkingdirectlywithme (Ethan, CEO - Ive closed all the dealstodate)tobuild our go-to-market function from the ground up.There is no playbook yet (though were not starting from zero - Ive learned a lot from closing all the dealstodate). This is about trying lots of things and figuring out our playbook together along the way.
You'll also help establish the DNA of our sales culture in our new NYC office near Union Square,workingalongside our newly hired very-high-achieving SDR (who crushed 290% of quotaathis last company). This is for someone who's a "hell yeah" on startups and readytoshare the responsibility of bending the trajectory of this company upward.
What You'll Actually Do:- Run deals end-to-end in our target industrieswithserious enterprises that have complex needs and serious budgets
- Figure out the pricing that helps us get larger, simpler deals done while commanding far better than seat-basedprices
- Define our sales playbook from scratchwhentorun pilots (and when notto!), deal stage criteria, and AE/SDR collaboration
- Harvest low-hanging fruit from our pipeline generated by SDR hustle, news coverage (check out our article in USA Today), andLinkedIncontent
- Break silos: What welearnfrom sales should influence the productthat week. Marketing insights should appear in sales decksthat day.
You're entrepreneurial, scrappy, and readytoexecute quickly. Here's what matters:
- Track Record: You've closed enterprise deals ($100k-$500k ARR deals) successfully in complex sales environments
- You move in hours and days, not weeks andmonths
- You bring tasks all the waytodone-done
- You're a "task magnet" who takes more off of people's plates than anyone expects
- Communication: You can articulate complex value propositions clearly and understand the real pain points driving purchase decisions
- Adaptability: You thriveonchange and see ambiguity as an opportunity
- You're looking for a clear promotion trackwithpredictable quarterly goals set by a distant headquarters
- You need extensive documentation and established processes before getting started
- You want a traditional AE rolewithstrict playbooks and defined territories
- You need heavy management oversighttoget your job done
- You're uncomfortablewithfiguring things out as you go
- You're not readytoworkhard in an early-stage startup environment
- Direct collaborationwiththe CEO and VP of Engineering
- Fast iteration on messaging, pricing, and approach
- Sales and marketing office in NYC near Union Square
- Focusonwhat works now, not what scales forever
- Competitive compensationwithsignificant commission potential (deals close here)
- Equity thats meaningful
- Fantastic benefits (including 401k matching, 100% of health benefits covered by us), flexible PTO
- Ground-floor opportunitytoshape our sales culture and company
This really is future-of-workterritory. The interface between humans and software is changing dramaticallywithAI. Some days I find myself spending moretimechattingwithan AI than my human colleagues the future is weird and interesting! We don't yet know all the ways thiswillevolve, but we gettobe the architects of it. Hope youll consider architectingwithus.
If this resonates:
- Send yourLinkedInprofile
- Tell us why this role interests you
- Share your most impressive enterprise deal and what made it successful
We'll respond within 48 hours. No form letters, no ghosting.