Founding Sales Development Representative
Apply NowCompany: VoiceOps
Location: New York, NY 10001
Description:
Hello.We're Voiceops, and we're ushering in the era of AI Teammateswhere AI doesn't just analyze calls, but works alongside every member of your go-to-market organizationtoturn the "aha!" moments from customer conversations into better execution across the company.
Imagine having a teammate who captures critical insightsonwhy customers buy or don't, flags compliancerisksin real-time, and pulls the best sales strategies from the floor into an always-updating sales playbook. This is what we do for industry leaders in education, financial services, insurance, and beyondover 100 million customer conversations analyzed and counting.
The opportunity is massive. Every company sellingtoconsumers has hundreds of thousands or millions of conversationswiththeir customers eachmonth. These conversations contain the blueprint for the company's growth, yet most organizationsonlysee the tip of the iceberg of what's happening in these interactions. And these aren't small marketswe're talking insurance,travel, financial services, educationindustries that form the backbone of the economy. We're not building another point solution. Our AI teammates become essentialtoevery team that touches go-to-marketwhich is basically everyone at these companies. Sales performance,riskreduction, market intelligenceit all flows from turning real customer conversations into real-timeorganizational insight and action. When we deploy, we get pulled into C-suite discussions because we're offering more thanreports; we're delivering a unified intelligence engine that changes how businesses operate and bends the growth trajectory of their company.
That's thehighlevel.Here's where it gets interesting: We've spentyearsbuilding something different. While others rushedtomarketwithAI that looks good in demos but falls apart in production, we focused on the foundation. We built our own model orchestration platform and AI builder called "Wavelength" tech that captures and amplifies our customers' own expertise in AI models. We ran over 500 experiments to ensure it truly learns to think like your best people. It works.
Now the stars have aligned. The latest AI capabilities multiply the impact of everything we've built. What oncerequiredarmies of people happens automatically. Sales reps get served the very best strategies for overcoming tough objections from the AI's observations of all callswiththat objection, marketing sees emerging trends before the competition, and product teams discover new feature needsdirectlyfrom customer calls.
Our customers see itthey're pulling us into strategic conversations because we're delivering what we promise, and what we promise is like magic to companies that have been operating at 10% visibility for ages. Its like upgrading from a grainy old tube tv to 4k HD. They can finally understand their customers clearly.
Our pipeline grows through word of mouth. The product speaks for itself and so we've barely spentonmarketing (though that's abouttochange, because we're readytoscale).
The team is a hugepartof this.We've beenworkingtogether foryearsand have hit this perfect rhythm. We're scrappy, drama-free, and operate in hours and days, not weeks andmonths. One VP of Sales said we "movewiththe alacrity of a puma" (did you know pumas movewithalacrity?). Our investor described our team as having midwestern valueswithan east coastworkethic. When OpenAI released its groundbreaking o1 model, we had new features live in 2 days that leveraged its incredible capabilities. We talktoevery one of our customersmultipletimes a week. Our guiding principle is "undeniable value"the idea that we deliver such clear ROI that no one questions the investment.
The results speak for themselves. Our customers come to uswithPTSD from clunky, grainycallanalysis tools. Once they experience our system, they say they have "the highest confidence weve ever had in any system capability by a landslide." We're no longer justpartof a vendor evaluation. We're in their strategy sessions, helping them see and seize opportunities they couldn't see and seize before. We believe this is the future of go-to-market: AI teammates that turn everycallinto deeper organizational intelligence and supercharge every team's performance. We hope you'll join us in building it.
The RoleWe need an exceptional SDR who finds it unbearable nottohit their pipeline goals each week. You'll beworkingdirectlywithme (Ethan, CEO)tobuild our go-to-market function from the ground up. This isn't about following a playbook - it's about trying lots of things and figuring out our playbook along the way.
You'll be crafting targeted outreach campaigns, engagingwithmultiplestakeholders across organizations, and consistently delivering qualified pipeline week after week. We're looking for someone who can think strategically about which companies and personaswillbenefit most from our solution, then execute creativelytoreach them.
What You'll Actually Do:- LeadGeneration: Hunt for new business opportunities through creative outbound campaigns - you'll be doing this from day one
- Qualification: Have conversations as neededwithprospectstodetermine whether they meet our qualification criteria.
- Pipeline Management: Keep Hubspot accurate and uptodate, ruthlessly prioritizing the most promisingleads
- Strategy & Execution:Workdirectlywithmetobuild and refine our top-of-funnel approach
- Multi-threading: Navigatemultiplestakeholders within target accountstobuild momentum
You're entrepreneurial, scrappy, and readytoexecute quickly. Here's what matters:
- Track Record: You've been a top performer as a BDR/SDRatahigh-velocity startup, or a top performer in another client-facing role such as consulting.
- Tool Proficiency: You know your way around Hubspot,LinkedInSales Navigator, and similar tools - but you don't depend on them to succeed
- Self-Starter Mindset: You don't wait for permissiontosolve problems or try new approaches
- Communication: You can articulate complex value propositions clearly and understand the real pain points driving purchase decisions
- Team Player: While you'll oftenworkindependently, you collaborate seamlesslywithothers when needed
- Adaptability: You thriveonchange and see ambiguity as an opportunity
- You need extensive tools, materials, and clarity before getting started
- You're focused solelyonemailmetrics and A/B testing
- You want a traditional SDR rolewithstrict playbooks
- You need heavy management oversighttoget your job done (if I havetomanage your daily activity numbers, it isn't goingtoworkout between us tbh)
- You're uncomfortablewithfiguring things out as you go
- Direct collaborationwiththe CEO and VP of Engineering
- Fast iteration on messaging and approach
- Sales and marketing office in NYC near Union Square
- Focusonwhat works now, not what scales forever
- Competitive compensation
- Equity thats meaningful
- Fantastic benefits (including 401k matching, 100% of health benefits covered by us), flexible PTO
- Ground-floor opportunitytoshape our sales culture and company
This really is future-of-workterritory. The interface between humans and software is changing dramaticallywithAI. Some days I find myself spending moretimechattingwithan AI than my human colleagues the future is weird and interesting! We don't yet know all the ways thiswillevolve, but we gettobe the architects of it. Hope youll consider architectingwithus.
If this resonates:
- Send yourLinkedInprofile
- Tell us why this role interests you
- Share your most creative outreach campaign and what made it successful
We'll respond within 48 hours. No form letters, no ghosting.