Support Engineer
Apply NowCompany: Diverse Lynx LLC
Location: Chicago, IL 60629
Description:
Support Engineer
Experience Level: (10+ yrs)
Chicago, IL
Hybrid (3 days in Office)
Top skills required for this role:
Strong support experience in Core Java, Unix, Oracle
Control-M/ServiceNow/MQ
Excellent oral and written communication skills are required
Highly flexible and adaptable to change
Analytical and problem-solving skills
MTS product knowledge
Job Description/ Responsibilitie: Java Application Support with the Unix Shell scripting , PL/SQL technical skills and Banking Application knowledge.
Preferred to have:
- Support or Development experience with MTS product knowledge
Tasks and Responsibilities:
1. Monitor and troubleshoot application issues in production
2. Leads troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service
3. Liaise with stakeholders (tech and business) in problem resolution
4. Communicate issue/resolution status (written and verbal) to project team and management
5. Minor production bug fixes
6. Disaster Recovery and Patch testing
7. Data extract, reporting and Audit activity
Knowledge/Skills :
Excellent oral and written communication skills are required.
Highly motivated, self-directed and possess solid execution skills.
Strong analytical, organizational, and problem-solving skills are required.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Experience Level: (10+ yrs)
Chicago, IL
Hybrid (3 days in Office)
Top skills required for this role:
Strong support experience in Core Java, Unix, Oracle
Control-M/ServiceNow/MQ
Excellent oral and written communication skills are required
Highly flexible and adaptable to change
Analytical and problem-solving skills
MTS product knowledge
Job Description/ Responsibilitie: Java Application Support with the Unix Shell scripting , PL/SQL technical skills and Banking Application knowledge.
Preferred to have:
- Support or Development experience with MTS product knowledge
Tasks and Responsibilities:
1. Monitor and troubleshoot application issues in production
2. Leads troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service
3. Liaise with stakeholders (tech and business) in problem resolution
4. Communicate issue/resolution status (written and verbal) to project team and management
5. Minor production bug fixes
6. Disaster Recovery and Patch testing
7. Data extract, reporting and Audit activity
Knowledge/Skills :
Excellent oral and written communication skills are required.
Highly motivated, self-directed and possess solid execution skills.
Strong analytical, organizational, and problem-solving skills are required.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.