Assistant Director of IT Operations
Apply NowCompany: City of Doral, FL
Location: Coral Springs, FL 33065
Description:
Salary: $92,760.61 - $148,416.97 Annually
Location : City of Doral, FL
Job Type: Full Time
Job Number: 03102025
Department: Information Technology
Opening Date: 03/10/2025
Closing Date: 3/24/2025 5:00 PM Eastern
General Purpose
Assists in the planning, development, implementation, and operation of the Information Technology Infrastructure of the City of Doral.
Supervision Received and Exercised
This position reports directly to the IT Director.
This position is classified as an exempt, full-time position with a 40 hour work-week.
Essential Duties and Responsibilities
Minimum Qualifications
MINIMUM EDUCATION AND TRAINING
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
Knowledge, Skills and Abilities:
City of Doral
Human Resources Department
Summary of Benefits:
In this summary, we are providing general information, which will be helpful to you in evaluating the City of Doral as your premier place to work. If you have questions concerning a specific item or interpretation, please feel free to contact Human Resources at (305) 593-6760.
Employment Benefits for Regular Full-Time Non-Sworn Employees:
Introductory Period
An introductory period for an employee is twelve (12) months for entrance, rehire, and promotional appointments. In the event the employee accepts a promotional opportunity position within the City before an initial introductory period is satisfactorily completed, the initial introductory period starts over at the time the employee begins working in the new position.
The introductory period is considered a continuation of the employment selection process. It provides the City an opportunity to observe and evaluate the capacity of the employee, which includes the employee's ability to satisfactorily perform the essential functions of his or her job; and to observe and evaluate the employee's work habits and conduct, including attendance and the employee's relationship with coworkers and superiors.
During the introductory period, the new employee and the supervisor shall evaluate employment suitability in terms of skill, knowledge, performance, and compatibility. During this period, the employee shall be given the support and resources needed to learn and demonstrate the duties and competencies required in the new position.
Absences During Introductory Period:
Any cumulative absences during the introductory period in excess of ten (10) workdays will automatically extend the introductory period by the number of days absent regardless of whether the absence was with or without pay.
Holidays
The City of Doral observes 12 paid holidays per year.New Year's Day Martin Luther King's Birthday Presidents Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veterans' Day Thanksgiving Day Friday after Thanksgiving Christmas Day
In addition, employees received two (2) personal days and (1) Birthday. The personal days must be used before the end of the fiscal year and the birthday must be taken within six (6) months of the birthday.
Accruals (Vacation & Sick Time)
The City of Doral has separate sick and vacation leave for non-sworn employees which is accrued on a monthly basis.
Vacation is accrued on a monthly basis depending on the years of service:
Years of Service Monthly Accruals Yearly Accrual
0-4 years 06.66 hours per month 80 hours per year
5-9 years 10.00 hours per month 120 hours per year
10-20 years 13.33 hours per month 160 hours per year
More than 20 years 16.66 hours per month 200 hours per year
Employees may use vacation time as it is accrued.
Sick leave is earned at the rate of 8.0 hours per month for a forty (40) hour work-week. Employees may accumulate a sick time maximum 1,040 hours if on a forty (40) hour work-week.
Sick Leave Payment Program
Employees may sell back to the City up to a maximum of 32 hours of sick leave per year provided that the employee maintains a maximum of 80 hours of sick leave in his or her leave balance. This election is made annually at the beginning of each fiscal year by the employee and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Annual Leave Sell Back
Employees may elect payment of accrued, unused annual leave in lieu of time off. This election is made annually in the beginning of each fiscal year and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Health Care Benefits
All Healthcare benefits for all employees are effective on the first of the month following 30 days of full-time employment. The City offers HMO, POS, and High Deductible Health plans. The High Deductible Health plan comes with a Health Savings Account (HSA).
Dental Plan
The City of Doral offers a PPO dental insurance plan.
Vision Care
The City of Doral offers voluntary vision care benefits.
Life, Short-term and Long-term Disability
The City of Doral will cover your life insurance at the rate of two (2) times the employee's annual salary up to a maximum of $300,000.00. In addition, the City offers both short-term and long-term disability plans which act as income protection plans.
Retirement Benefits
Employees participate in the City's 401a retirement plan administered through Mission Square. The plan requires employees to contribute a mandatory six percent (6%) of their base pay while the City contributes twelve percent (12%) of the employee's base pay.
457 Supplemental Plan
The City of Doral has a voluntary deferred compensation pension program available through Mission Square where the employee can make contributions to their retirement. The City does not make any contributions to this plan.
Education/Tuition Reimbursement
The City offers the Educational Reimbursement Program (ERP) established to provide educational assistance to full-time employees participating in training or educational programs designed to strengthen their abilities, which in turn directly benefit the City. The City will pay the State tuition rate to its members based on the letter grade obtained for each class. Employee must be a full-time employee for 6 months in order to be eligible for this benefit.
Bereavement Leave
Upon approval of the Department Head, a full?time employee may, upon request, be granted up to three (3) working days of leave with pay in the unfortunate event of a death in his or her immediate family, or up to five (5) working days of leave with pay to attend the funeral or memorial services of an immediate family member outside the State of Florida. The employee's immediate family shall be defined as the employee's spouse, father, mother, step-parents, natural, step and adopted children, brother, sister, father-in-law, mother-in-law, grandparents, brother-in-law and sister-in-law, grandparents-in-law, registered domestic partner, and child of a registered domestic partner.
The bereavement leave must be taken consecutively, and the employee must attend the funeral of the deceased family member to be eligible for bereavement leave. If an employee needs time in excess of that provided in this policy, he or she may request accrued vacation time, sick time, or PTO with the approval of their department head. The City reserves the right to request all pertinent information including deceased relative's name, relationship of the employee to the deceased, the name and address of the funeral home, and the date of the funeral. Documentation such as a death certificate, or other documentation on the deceased may be required for approval of the leave.
Voting Leave
Employees are encouraged to exercise their right to vote outside of their scheduled working hours. As such, all full-time employees as defined herein may be granted up to one hour of leave during polling hours in order to vote in federal, state or local elections, both primary and general elections. This time off shall be granted if it does not increase staffing cost or decrease departmental efficiency.
Employees must request time off for voting in writing or via e-mail at least five (5) business days in advance to the Department Head or designee. The request for leave must clearly state that the employee needs leave in order to vote.
**THE CITY OF DORAL DOES NOT OFFER A RELOCATION PACKAGE **
THE CITY RESERVES THE RIGHT TO AMEND, MODIFY OR TERMINATE (IN WHOLEOR IN PART) ANY OF ITS BENEFITS PROGRAMS AT ANY TIME.
Equal Opportunity Employer
The City of Doral is an equal opportunity employer.
Smoke Free/Drug Free Workplace
The City of Doral maintains a smoke free and drug free workplace.
01
Do you possess at least a Bachelor's Degree from an accredited college or university in Computer Science, or related field including Network Management and Infrastructure Architecture?
02
Do you possess at least seven (7) years of professional experience working in the field of information systems management?
03
Do you possess knowledge of development of policies and procedures to ensure data integrity and network security? These include data security, backup, fault tolerance and disaster prevention and recovery.
04
Do you possess any of the following IT Industry certifications, such as CGCIO, CPTM, CISSP, CCNA, CISM or MSCE?
05
Do you possess experience with planning, implementing, and testing of Security Systems?
06
Do you possess a valid driver license with an acceptable driving record?
07
I certify that I have read the job announcement in its entirety, and have attached my resume to my application.
Required Question
Location : City of Doral, FL
Job Type: Full Time
Job Number: 03102025
Department: Information Technology
Opening Date: 03/10/2025
Closing Date: 3/24/2025 5:00 PM Eastern
General Purpose
Assists in the planning, development, implementation, and operation of the Information Technology Infrastructure of the City of Doral.
Supervision Received and Exercised
This position reports directly to the IT Director.
This position is classified as an exempt, full-time position with a 40 hour work-week.
Essential Duties and Responsibilities
- Assists in the development of short and long term plans to meet the City's information technology needs.
- Leads in the development of policies and procedures to ensure data integrity, and network security. Provide governance in contingency planning, data security, backup, fault tolerance and disaster prevention and recovery.
- Participates in formulating strategic and operational planning for IT, including disaster preparation and recovery procedures.
- Manages renewals and performs vendor management responsibilities for ensuring optimized IT service delivery of outside vendors. This requires negotiation and setting performance measures and evaluating services rendered to the City.
- Performs Project Management responsibilities to prioritize the implementation of infrastructure and maintenance activities across enterprise information technology platforms.
- Utilize best security and contingency business practices to ensure reliability, confidentiality, integrity and availability for City Infrastructure.
- Evaluates new information systems, services and implementation of improvement for existing IT infrastructure and equipment to support enterprise wide initiatives.
- Serves as lead for recommending infrastructure preparation and implementation for new facility acquisition and construction projects.
- Advises IT Director on infrastructure and IT service delivery goals, practices, policies, performance indicators and supervises the upkeep of standard operating procedures for all enterprise wide systems.
- Performs maintenance to network systems, intrusion detection systems, SAN infrastructure, web filter management systems and voice over internet protocol systems.
- Develops and manages information technology resources by providing supervision, support and evaluation metrics ensure adequate performance with customer service centric focus.
- Serve as an advanced technical resource in assisting users to technical problems and makes purchase recommendations, including helping users assess needs and providing justification for equipment and services.
- Performs other duties as directed by the IT Director.
- Performs other related work as required.
Minimum Qualifications
MINIMUM EDUCATION AND TRAINING
- A Bachelor's degree in Computer Science or related field including network management and infrastructure architecture is required. A Master's degree is highly desirable.
- Seven to ten (7-10) years of professional demonstrated experience working in information systems management, leading implementation efforts and maintenance of enterprise backend systems such as, but not limited to, backup systems, power and performance redundancy systems, email systems, security authentication systems, Voice of Internet Protocol Systems, intrusion detection systems, multiple hardware server platforms, SAN infrastructure, network routing and switching equipment, virtualization technologies, desktop deployment techniques, thin client technologies and multiple operating systems.
- IT Industry certifications such as CGCIO, CPTM, CISSP, CCNA, CISM or MSCE are preferred.
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
Knowledge, Skills and Abilities:
- Must have proven knowledge in systems design and troubleshooting.
- Must have a thorough understanding in systems capacity design and maintenance best practices and procedures. Demonstrated knowledge of project management concepts and techniques is required.
- Considerable progressively responsible technical and administrative experience in the planning development and maintenance of systems is desirable.
- Prior experience with planning, implementing and testing comprehensive Disaster Recovery and Business Continuity efforts.
- Considerable knowledge of IT Vendor Management and contract negotiations experience.
- Strong written and verbal communications skills and a willingness to work closely with and explain sophisticated technology and processes to end user community, is required.
- Ability to maintain and establish a healthy and professional working relationship with public and fellow workers is required.
- Ability to be held accountable for inventory/property management.
- Ability to manage or administer grant funds.
- Ability to make recommendations that impact the budget.
- Ability to determine allocation of budget among departments.
- Ability to determine allocation of budget among divisions.
- Ability to manage the budget within assigned department.
- Ability to use small office equipment, including copy machines or multi-line telephone systems.
- Ability to repair, develop or install telecommunications systems.
- Ability to repair, develop or install computer hardware or network systems.
- Ability to repair, develop or install complex software or management information systems.
- Ability to supervise employees developing, installing or repairing technology systems.
- Ability to establish policies for using, acquiring and/or maintaining technology systems.
- Ability to create plans for and guide implementation of new technology systems.
- Must be a non-smoker.
- The minimum requirements may be waived by the City Manager.
- Ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
City of Doral
Human Resources Department
Summary of Benefits:
In this summary, we are providing general information, which will be helpful to you in evaluating the City of Doral as your premier place to work. If you have questions concerning a specific item or interpretation, please feel free to contact Human Resources at (305) 593-6760.
Employment Benefits for Regular Full-Time Non-Sworn Employees:
Introductory Period
An introductory period for an employee is twelve (12) months for entrance, rehire, and promotional appointments. In the event the employee accepts a promotional opportunity position within the City before an initial introductory period is satisfactorily completed, the initial introductory period starts over at the time the employee begins working in the new position.
The introductory period is considered a continuation of the employment selection process. It provides the City an opportunity to observe and evaluate the capacity of the employee, which includes the employee's ability to satisfactorily perform the essential functions of his or her job; and to observe and evaluate the employee's work habits and conduct, including attendance and the employee's relationship with coworkers and superiors.
During the introductory period, the new employee and the supervisor shall evaluate employment suitability in terms of skill, knowledge, performance, and compatibility. During this period, the employee shall be given the support and resources needed to learn and demonstrate the duties and competencies required in the new position.
Absences During Introductory Period:
Any cumulative absences during the introductory period in excess of ten (10) workdays will automatically extend the introductory period by the number of days absent regardless of whether the absence was with or without pay.
Holidays
The City of Doral observes 12 paid holidays per year.
In addition, employees received two (2) personal days and (1) Birthday. The personal days must be used before the end of the fiscal year and the birthday must be taken within six (6) months of the birthday.
Accruals (Vacation & Sick Time)
The City of Doral has separate sick and vacation leave for non-sworn employees which is accrued on a monthly basis.
Vacation is accrued on a monthly basis depending on the years of service:
Years of Service Monthly Accruals Yearly Accrual
0-4 years 06.66 hours per month 80 hours per year
5-9 years 10.00 hours per month 120 hours per year
10-20 years 13.33 hours per month 160 hours per year
More than 20 years 16.66 hours per month 200 hours per year
Employees may use vacation time as it is accrued.
Sick leave is earned at the rate of 8.0 hours per month for a forty (40) hour work-week. Employees may accumulate a sick time maximum 1,040 hours if on a forty (40) hour work-week.
Sick Leave Payment Program
Employees may sell back to the City up to a maximum of 32 hours of sick leave per year provided that the employee maintains a maximum of 80 hours of sick leave in his or her leave balance. This election is made annually at the beginning of each fiscal year by the employee and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Annual Leave Sell Back
Employees may elect payment of accrued, unused annual leave in lieu of time off. This election is made annually in the beginning of each fiscal year and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Health Care Benefits
All Healthcare benefits for all employees are effective on the first of the month following 30 days of full-time employment. The City offers HMO, POS, and High Deductible Health plans. The High Deductible Health plan comes with a Health Savings Account (HSA).
Dental Plan
The City of Doral offers a PPO dental insurance plan.
Vision Care
The City of Doral offers voluntary vision care benefits.
Life, Short-term and Long-term Disability
The City of Doral will cover your life insurance at the rate of two (2) times the employee's annual salary up to a maximum of $300,000.00. In addition, the City offers both short-term and long-term disability plans which act as income protection plans.
Retirement Benefits
Employees participate in the City's 401a retirement plan administered through Mission Square. The plan requires employees to contribute a mandatory six percent (6%) of their base pay while the City contributes twelve percent (12%) of the employee's base pay.
457 Supplemental Plan
The City of Doral has a voluntary deferred compensation pension program available through Mission Square where the employee can make contributions to their retirement. The City does not make any contributions to this plan.
Education/Tuition Reimbursement
The City offers the Educational Reimbursement Program (ERP) established to provide educational assistance to full-time employees participating in training or educational programs designed to strengthen their abilities, which in turn directly benefit the City. The City will pay the State tuition rate to its members based on the letter grade obtained for each class. Employee must be a full-time employee for 6 months in order to be eligible for this benefit.
Bereavement Leave
Upon approval of the Department Head, a full?time employee may, upon request, be granted up to three (3) working days of leave with pay in the unfortunate event of a death in his or her immediate family, or up to five (5) working days of leave with pay to attend the funeral or memorial services of an immediate family member outside the State of Florida. The employee's immediate family shall be defined as the employee's spouse, father, mother, step-parents, natural, step and adopted children, brother, sister, father-in-law, mother-in-law, grandparents, brother-in-law and sister-in-law, grandparents-in-law, registered domestic partner, and child of a registered domestic partner.
The bereavement leave must be taken consecutively, and the employee must attend the funeral of the deceased family member to be eligible for bereavement leave. If an employee needs time in excess of that provided in this policy, he or she may request accrued vacation time, sick time, or PTO with the approval of their department head. The City reserves the right to request all pertinent information including deceased relative's name, relationship of the employee to the deceased, the name and address of the funeral home, and the date of the funeral. Documentation such as a death certificate, or other documentation on the deceased may be required for approval of the leave.
Voting Leave
Employees are encouraged to exercise their right to vote outside of their scheduled working hours. As such, all full-time employees as defined herein may be granted up to one hour of leave during polling hours in order to vote in federal, state or local elections, both primary and general elections. This time off shall be granted if it does not increase staffing cost or decrease departmental efficiency.
Employees must request time off for voting in writing or via e-mail at least five (5) business days in advance to the Department Head or designee. The request for leave must clearly state that the employee needs leave in order to vote.
**THE CITY OF DORAL DOES NOT OFFER A RELOCATION PACKAGE **
THE CITY RESERVES THE RIGHT TO AMEND, MODIFY OR TERMINATE (IN WHOLEOR IN PART) ANY OF ITS BENEFITS PROGRAMS AT ANY TIME.
Equal Opportunity Employer
The City of Doral is an equal opportunity employer.
Smoke Free/Drug Free Workplace
The City of Doral maintains a smoke free and drug free workplace.
01
Do you possess at least a Bachelor's Degree from an accredited college or university in Computer Science, or related field including Network Management and Infrastructure Architecture?
- Yes
- No
02
Do you possess at least seven (7) years of professional experience working in the field of information systems management?
- Yes
- No
03
Do you possess knowledge of development of policies and procedures to ensure data integrity and network security? These include data security, backup, fault tolerance and disaster prevention and recovery.
- Yes
- No
04
Do you possess any of the following IT Industry certifications, such as CGCIO, CPTM, CISSP, CCNA, CISM or MSCE?
- Yes
- No
05
Do you possess experience with planning, implementing, and testing of Security Systems?
- Yes
- No
06
Do you possess a valid driver license with an acceptable driving record?
- Yes
- No
07
I certify that I have read the job announcement in its entirety, and have attached my resume to my application.
- Yes
- No
Required Question