Installation Engineer

Overview

Are you an Installation Engineer who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

• During normal non-travel work hours, work is mostly performed in an office location and this position is mostly sedentary, requiring the ability to perform work seated at a desk during the daily tour of duty.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Frequently communicates with their peers and customers within and outside of the Department of Veteran's Affairs. Must be able exchange accurate information in these situations.
• Integration of complex data into consistent, organized data sets using standard office software (Microsoft Office): Microsoft Excel, Microsoft Word, Microsoft Outlook
• While in office location and while conducting onsite surveys during travel, gathering data of onsite data centers will be necessary
• Constantly positions self to obtain information from IT equipment, including inside rack cabinets, under desks and in server closets which may include the requirement to access constricted spaces.
• Occasionally ascends/descends a ladder to evaluate IT equipment/infrastructure in raised spaces.
• Occasionally moves equipment up to 50 lbs to facilitate access to blocked areas in data center.

Qualifications

• Interpersonal and technical communication skills
• Must have good attention to detail
• Must have understanding of implied tasks and interdependencies
• Travel will be required, up to 50%

Preferred Qualifications:

• Additional standard office software proficiency: Microsoft PowerPoint, Microsoft Visio, Microsoft Teams, Trimble SketchUp
• Datacenter management and/or operations experience
• Network management and/or hardware experience
• Server management and/or hardware experience
• Datacenter electrical and/or cooling experience
• Experience with data center infrastructure management software
• Must be able to remain in a stationary position 50%
• Ability to traverse raised tiles floors which are occasionally unsteady.
• Ability to remain in a standing position for as many as eight (8) hours a day.

Preferred Certifications

• ITIL (Information Technology Infrastructure Library) v3
• Industry server, OS, network, data center, or infrastructure certifications.

Education:

• Bachelor's degree in computer science, electronics engineering or related technical discipline and 5+ years' work experience
• Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Clearance:

• The ability to pass a Tier 2/Moderate Background Investigation

Location:

• Department of Veteran's Affairs (100% On-site)
• Monday - Friday (8:00 AM - 4:30 PM CST Time)

• Austin Information Technology Center (AITC)

1615 Woodward Street,

Austin, TX 78741