Server Residency (Break-Fix) - Irvine, CA Onsite only -- 4+ year contract
Apply NowCompany: Suncap Technology, Inc.
Location: Irvine, CA 92620
Description:
Please provide candidates for the following REQ. The term of the residency is planned for 5 years. This is a long term opportunity.
Location is Irvine, CA.
- Job Scope Details - Break-fix, day to day monitoring of 6500 PowerEdge servers
Dell PowerEdge troubleshooting, support in problem identification and resolution, and initiating technical support with Dell support.
o Support Dell PowerEdge C6525 servers
iDRAC
o Red Hat/CentOS Linux Operating system
o Nice to have Cisco and Arista switches expertise
Coordination with technicians from external service providers and vendors for installation, repairs, and upgrades.
Reports support and/or maintenance issues to Customer - Onsite M-F 8-5.
- Duration 5 Years
- 1) The onsite engineer will be "resident engineer which means he/she will work daily at the datacenter at 8x5 (not including customer or Dell holidays, vacations, or if they have to be offsite to get parts,.)
- 2) The engineer will also be responsible for logging all support cases. Customer will not log support cases.
- 3) Parts locker is onsite
Location is Irvine, CA.