Program Manager 2 (Population Health Manager/Community HealthWays Program Manager)
Apply NowCompany: State of Louisiana
Location: Baton Rouge, LA 70816
Description:
Salary : $5,751.00 - $11,284.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OPH/EL/206758
Department: LDH-Office of Public Health
Opening Date: 03/11/2025
Closing Date: 3/25/2025 11:59 PM Central
Supplemental Information
The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.
LDH serves as a model employer for individuals with disabilities.
This position is located within the Louisiana Department of Health / Office of Public Health/ Center for Community and Preventative Health/ East Baton Rouge Parish
Announcement Number: OPH/EL/206758
Cost Center: 3262107600
Position Number(s): 50562871
This vacancy is being announced as a Classified position and will be filled as a Probationary or Promotional appointment.
No Civil Service test score is required in order to be considered for this vacancy.
Preferred Experience
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
A resume upload will NOT populate your information into your application. Work experience left off your electronic application or only included in an attached resume is not eligible to receive credit
For further information about this vacancy contact:
Ella Lewis
LDH/HUMAN RESOURCES
BATON ROUGE, LA 70821
225 342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
A bachelor's degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Concepts
Function of Work:
To manage medium size and moderately complex statewide program(s).
Level of Work:
Manager.
Supervision Received:
Administrative direction from a higher-level administrator/executive.
Supervision Exercised:
Supervision over lower-level positions in accordance with the Civil Service Allocation Criteria Memo.
Location of Work:
Department of Health and Hospitals and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.
Job Distinctions:
Differs from Program Manager 1-A--DHH and Program Manager 1--B-DHH by the presence of responsibility for administering medium size or moderately complex statewide program(s) and supervision exercised.
Differs from Program Manager 3--DHH by the absence of responsibility for administering large size and highly complex statewide program(s) and supervision exercised.
Examples of Work
The Population Health Manager/Community HealthWays Program Manager is responsible for supporting community health workers (CHW) by overseeing a team of approximately 30 community health workers who coordinate support for patients in need of health providers, care teams, and navigation. The position requires logistics, training, partnership development, reporting, liaising with intra- and inter-agency teams, and both analyzing and visualizing program data.
Primary Duties and Responsibilities
Manager
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
01
What's your highest level of education?
02
Which option do you have to fulfil the minimum qualifications?
Required Question
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OPH/EL/206758
Department: LDH-Office of Public Health
Opening Date: 03/11/2025
Closing Date: 3/25/2025 11:59 PM Central
Supplemental Information
The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.
LDH serves as a model employer for individuals with disabilities.
This position is located within the Louisiana Department of Health / Office of Public Health/ Center for Community and Preventative Health/ East Baton Rouge Parish
Announcement Number: OPH/EL/206758
Cost Center: 3262107600
Position Number(s): 50562871
This vacancy is being announced as a Classified position and will be filled as a Probationary or Promotional appointment.
No Civil Service test score is required in order to be considered for this vacancy.
Preferred Experience
- Leadership experience with strong supervisory and management skills
- Experience with case management and public health practice with a focus on social determinants of health
- Computer literacy and familiarity with MS Office products as well as electronic medical records and statistical analysis software preferred
- Familiarity with medical terminology is preferred
- Adherence to HIPAA confidentiality requirements
- Ability to work well in a team setting
- Detail-oriented with excellent follow-through
- Excellent oral and written communication skills
- Excellent understanding of the healthcare and social service systems including processes for enrolling in public benefits
- Knowledge of the resources and community-based organizations
- Comfortable analyzing reports and using data to drive performance results
- Ability to exercise judgment in the application of professional services
- Understanding of Medicaid rules a plus
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
A resume upload will NOT populate your information into your application. Work experience left off your electronic application or only included in an attached resume is not eligible to receive credit
For further information about this vacancy contact:
Ella Lewis
LDH/HUMAN RESOURCES
BATON ROUGE, LA 70821
225 342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
A bachelor's degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Concepts
Function of Work:
To manage medium size and moderately complex statewide program(s).
Level of Work:
Manager.
Supervision Received:
Administrative direction from a higher-level administrator/executive.
Supervision Exercised:
Supervision over lower-level positions in accordance with the Civil Service Allocation Criteria Memo.
Location of Work:
Department of Health and Hospitals and other social service entities as established by an approved DSCS Allocation Criteria Memorandum.
Job Distinctions:
Differs from Program Manager 1-A--DHH and Program Manager 1--B-DHH by the presence of responsibility for administering medium size or moderately complex statewide program(s) and supervision exercised.
Differs from Program Manager 3--DHH by the absence of responsibility for administering large size and highly complex statewide program(s) and supervision exercised.
Examples of Work
The Population Health Manager/Community HealthWays Program Manager is responsible for supporting community health workers (CHW) by overseeing a team of approximately 30 community health workers who coordinate support for patients in need of health providers, care teams, and navigation. The position requires logistics, training, partnership development, reporting, liaising with intra- and inter-agency teams, and both analyzing and visualizing program data.
Primary Duties and Responsibilities
Manager
- Lead a team of CHWs who will work with hundreds of patients each year
- Support and coach CHWs so they do their best work for patients
- Monitor caseloads of all CHWs, analyzing reports, monitoring client
- enrollment timeline, progress towards goals, and CHWs' support of clients
- Organize and implement CHW training
- Integrate CHWs with care teams working in clinics
- Coordinate with providers and/or care teams to create, review, and triage patients who need to engage with CHWs
- Facilitate team meetings and support groups for patients
- Conduct basic accounting for project expenses and program management
- Meet weekly with core CHWs to review caseloads and clinical coordination with providers
- Coordinate special community events such as health assessments, mobile clinics, or other services as determined by CHWs, communities, and other stakeholders
- Participate in on-going quality improvement (QI) activities within the roles defined above
- Other duties as reasonably assigned Coordinator Analyze health system data to identify patients who are at high-risk for poor outcomes
- Meet with eligible patients to enroll them in the program
- Administrate activities including assistance with CHW recruitment, hiring and training
- Collect data for program evaluation
- Other duties as reasonably assigned
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (),
- Louisiana School Employees Retirement System (), among others
01
What's your highest level of education?
- High School / GED
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
- Other
02
Which option do you have to fulfil the minimum qualifications?
- Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services
- Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services
- A bachelor's degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services
- An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services
Required Question