IT Special Projects Manager

IT Special Projects Manager

Application Deadline: 28 March 2025

Department: Information Technology

Employment Type: Full Time

Location: Crystal Building 40 W20th St

Reporting To: Geniene Jones

Compensation: $90,000 - $95,000 / year

Description

Overview
The IT Special Projects Manager is responsible for leading the coordination of cross functional teams to ensure all project requirements are on schedule and on track. They will plan, oversee, drive execution, and document all aspects of special IT projects. They will prepare project plans, communicate project deliverables, prepare status reports and identify effective project communication plans. They will serve as a key liaison between their teams and senior management within IT and across the organization, and a partner to all IT groups. This person will also be a thought partner for the leadership team, helping to analyze and solve complex problems, and ensuring that the focus remains on strategic goals and priorities. IT Special Projects are considered, but not limited to Broadband, Capital Planning, Infrastructure and Logistical initiatives.

We are looking for someone we can count on to:

Own:

• The Management of IT Special Projects
• The creation project plans, and meeting project expectations and deliverables
• Coordination of cross functional teams to achieve project requirements, deadlines and schedules
• Preparation and dissemination of IT Special Project status reports
• Post-project evaluations

Teach:

• Development of project plans
• Project management best practices

Learn:

• NYPL IT Products
• NYPL Capital Planning processes
• CBRS Technology basics

Improve:

• Current practices and policies, identifying deficiencies and improving on them
• Vendor/contract management and maintenance

Some expectations for this role are that within:

1 month, this person will:

• Meet with stakeholders of IT Special Projects and understand/set expectations
• Set up a regular cadence for meetings and updates with teams and stakeholders
• Develop a project plan
• Become familiar with their team and what they do
• Become familiar with IT partners/IT Leadership
• Become familiar with NYPL culture and mission

3 months, this person will:

• Develop and execute an executive reporting meeting cadence with IT Leadership
• Have an understanding of IT systems/platforms/tools leveraged
• Be able to enter REQs in Workday
• Conduct and write up project evaluations

6 months and beyond, this person will:

• Be able to anticipate and assess situations accurately and recommend/implement effective courses of action required
• Be able to identify and have a process to address gaps or deficiencies identified
• Develop and implement a formal escalation and approval process for matters that require IT Leadership involvement

Responsibilities:

• Oversee all phases of the project, coordinating with the business area, vendors, and other relevant areas of IT
• Support IT Leadership to strengthen collaboration, prioritization and execution, serving as a key partner, relationship builder and leader across the division
• Working across key stakeholders and colleagues to ensure there is appropriate inclusion and representation
• Communicate effectively with internal and external stakeholders with tact and diplomacy, both orally and in writing, including working with all staff levels and diverse personalities
• Manage competing priorities and simultaneous projects in a fast-paced environment
• Manage changes to project scope, schedule and budget to keep the project plan accurate, updated, reflective of authorized project changes
• Raise issues and risks early and work with others to determine the best possible solutions, outline impacts, and resolve effectively
• Reporting progress against the project plan on a weekly basis; status updates, tracking risks, issues, actions and managing escalations to IT Leadership
• Produce documentation across the project lifecycle from project initiation through to discovery and requirements, design, build, testing and project implementation and closure
• Performs related duties as required

Required Education, Experience & Skills

Required Education and Certifications

• Bachelor's degree required
• PMP Certification required

Required Experience

• 5+ years experience managing projects

Required Skills

• Excellent oral, written, and customer service skills including the demonstrated ability to communicate effectively with technical and non-technical staff
• Agile, collaborative and collegial working style
• Strong organizational, planning and execution skills
• Basic understanding of MS Windows, MS Office and Google AppsAchievement Focused

Managerial/Supervisory Responsibilities:

• N/A

NYPL Core Values:

All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Daily use of a computer
• Frequent work/travel between branches and research centers

Physical Duties

• None

Pre-placement Physical Required?

• No

Schedule

• Monday through Friday, available during open branch and research center hours.
• Evenings and weekends as required.