Associate Director

Company Description

Founded in 2010, Volo is the largest and fastest growing player in the social sports industry. We create year-round opportunities for adults 21+ to participate in a variety of sports, fitness, tournaments and social activities through league play. We bring together over 450,000 users across the U.S. in 8 major cities in sports leagues ranging from volleyball and soccer to bocce and kickball. Through our industry leading digital platform, Volo offers an increasing array of non-sports social activities to enable adults to connect with peers through play.

More than 450,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact.

Volo is a movement-for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they're connecting with, and share experiences over the length of a season.

Proof We Are Awesome

• Ranked Among Inc 5000 Fastest Growing Companies
• Serving more than 45,000 kids in free youth programs
• Over 450,000 Adult Participants Nationwide
• 8 City Markets & Counting...

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination.

Job Description

SUMMARY

The Associate Director is the Number 2 to the city's Managing Director. This role is crucial to team management and execution of the day to day functions of the city.

City Performance & Sales

• City performance related to both adult and youth programing goals
• Manage city budget, revenue, league plans & cash flow
• Create monthly, quarterly, and yearly budget reviews and forecasts based on city revenue
• Manage budget and ensure profit margins are being held
• Ensure corporate sales & sports growth expectations are being met

Office Management

• Keep performance management process on track
• Full time team recruitment, selection, hiring & training
• Build Team Office Culture
• Ensure proper roll out of new company processes
• Office Team Evaluation & Discipline
• Staff Vacation management
• Internal office & team communication - including both kids & adult staff
• Manage, mentor, train and coach team including but not limited to status updates, budgets, goal setting and customer service response practices
• Work with HR to ensure there is a pipeline for incoming interns and appropriate goals and projects are assigned

Uphold Volo Quality Standards

• Stickler for Branding, Operational Structure & Integrating kids programming
• Assist in market-wide event planning, sponsorship activation and media relations as needed
• Collect program metrics and analysis throughout the season and develop tools for evaluation - for youth and adult programs
• Escalation point for customer service issues
• Anticipate and provide proactive solutions to prevent customer service problems from arising in the future

Public & Private Relationship Management

• Back up for relationships with current and future league venues
• Facilitate partnerships with community organizations, neighborhoods and potential funders
• Establish and maintain relationships with facilities, bars, sponsors and other vendors - update and record all facility and bar partner contact information

Qualifications

MUST-HAVES

• 5-8 Years Experience, ideally in a sport or event management and/or business development capacity
• Experience managing a team
• Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
• Detail-oriented project manager - you have experience managing multiple projects across function areas and feel comfortable wearing many hats
• Excellent written and verbal communication skills
• Dynamic personality interested in working in, and contributing to, a fun and active office environment

"WOW" US WITH ...

• Experience managing a budget
• Experience growing a team
• Entrepreneurial experience
• MBA

Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.

Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume and we'll contact you when there's a match!

Job Questions:

Are you authorized to work lawfully in the United States for Volo?

Will you now or in the future require Volo to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.