Program Director IV

Are you ready to make a real difference in people's lives? Join the Harris Center for Mental Health and IDD as a Program Director IV. The Program Director 4 is responsible for assuring adequate staffing patterns, meeting performance standards and compliance for supervised programs. Provides qualitative, supportive, and administrative leadership to staff. Works in collaboration with other Divisions and support departments within the Agency to achieve Division goals and objectives. Maintains effective collaborative working relationships with Law Enforcement, Courts, and various community stakeholders.

Your Role in Action

• Plans and implements program/unit objectives in accordance with applicable policies, plans and procedures.
• Monitors the delivery of appropriate services. Reviews Utilization Review and Quality Assurance reports. Creates/implements, monitors corrective action plans based upon report results.
• Develops, prioritizes and implements measurable goals & objectives & processes to meet Agency mission, performance targets/requirements and Quality standards related to the delivery of clinical care.
• Reviews all data available to ensure compliance with contract performance targets, quality management audits and other regulatory requirements and assures processes are instituted for correction of non-compliant areas.
• Maintains positive, professional attitude during interactions with staff, Agency employees, contractors and service recipients.
• In collaboration with the Division's Budget Manager, monitors achievement of budgetary targets (expenses and revenue) for program supervised & assures correction for unacceptable variances.
• Works collaboratively with Law Enforcement and community stakeholders to facilitate information in a coordinated and timely manner.
• Works collaboratively with the Director and other Agency administrative staff to facilitate inter and intra-divisional integration to share information in a coordinated and timely manner.
• Works collaboratively with Agency staff to enhance customer satisfaction.
• Coordinates as requested with local and state agencies to improve operations, treatment outcomes and collaborations.
• Demonstrates ethical conduct in all clinical and professional activities.

What qualifications will you need:

Education :

• Master's degree (M.A.) or equivalent in Human Services Field.

Experience:

• At least 7 years' experience working in mental health and or mental disabilities setting to include 4 years' management experience.
• This experience should include overseeing 24-hour programs (i.e., hospitals, residential programs, emergency centers), budgets, professional staff, Medicaid and other revenue generating activities.

Other Key Qualifications:

• Maintains current licensure/credentials with appropriate state licensure regulatory board.

Knowledge, Skills & Abilities:

• Knowledge of treatment modalities for a wide range of psychiatric conditions.
• Must have basic knowledge of principle s of the development, implementation and documentation of individualized care and treatment.
• Must have working knowledge of basic principles of management.
• Ability to effectively lead others in achieving organizational goals.
• Strong communication skills with ability to effectively converse and listen to others and construct clear and concise written communication.
• Able to utilize basic Word/ Excel documents successfully.
• Recognizes the importance and benefits of developing and maintaining collaborative relationships with community stakeholders.

What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching - a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

What else you should know:

• This posting is associated with position #93015.

About us:

The HARRIS CENTER is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provided care to over 96,000 people in fiscal year 2023!

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The HARRIS CENTER provides a full continuum of services at 86 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language to better serve what is one of the most diverse and multi-cultural communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.