SENIOR BUSINESS PROJECT MANAGER (HYBRID)

Apply Now

Company: GreenShield

Location: Toronto, ON M4E 3Y1

Description:

WHO WE AREWhen it comes to health, we're always looking for waysto push for better. It's why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter's prescription. Heknew there had to be a better way. So, he introduced North America's firstprepaid drug plan, and GreenShield was born as a not-for-profit with a missionto support better health for all Canadians.

We aren't just a health and benefits company. We'rethe only not-for-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We're noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.

Our mission is to create better health for allCanadians, and we know that starts with our employees.

THEROLE IN A NUTSHELL
Are you a driven, results-focused leader ready to take on high-impact projects that redefine the insurance and benefitsadministration industry? Do you excel in a dynamic, collaborative environment where you can create meaningful change? If so, this is your opportunity to making a meaningful impact as the Senior Business Project Manager of a multi-year, high-profile enterprise transformation initiative.

As a member of the Enterprise Project Management Office, you will play a critical role in modernizing digital capabilities, driving efficiencies, and enhancing client outcomes. You'll be at the forefront of leading cross-functional teams and delivering results that align with GreenShield's corporate strategy and vision for the future.

Key Responsibilities

Strategic Leadership and Collaboration
  • Act as a key leader, collaborating with program managers, project sponsors, stakeholders, and IT project managers to define project scope, build implementation plans, and achieve successful outcomes.
  • Build and foster strong, collaborative relationships with team members, stakeholders, and functional areas to drive project success.
  • Facilitate problem-solving sessions with cross-functional teams to proactively identify challenges, explore solutions, and drive consensus on action plans that align with project goals and business priorities.

Project Planning and Execution
  • Own accountability for delivering business-facing project outcomes, including ROI, process implementation, and quality assurance.
  • Coordinate with IT project managers to communicate project status updates, monitor plans (e.g., task tracking, time tracking, and budget), and facilitate workshops and team meetings.
  • Develop and oversee metrics to assess project progression, ensuring deliverables meet ROI objectives set at project inception.
  • Identify, manage, and mitigate risks to maintain project momentum and ensure successful execution.

Performance Tracking and Reporting
  • Create and manage KPIs, dashboards, and project-related presentations to provide transparent updates to stakeholders and senior leaders on project progress.
  • Ensure all project documentation is accurate, complete, and up to date for optimal project transparency and accountability.

Team Development and Knowledge Sharing
  • Coach business resources and other project managers on processes, tools, and responsibilities to enhance project delivery capabilities across the organization.
  • Promote the PMO's role within the organization by sharing knowledge of projects in flight and best practices in project management.

Travel Requirements
  • Travel to Windsor/Toronto quarterly, as needed, to meet with team members and key stakeholders

WHO WE'RE LOOKING FOR
We're not looking for just anyone. We're looking for a unique individual with a big brain and a big heart who wants to help us create better health for all Canadians.

Qualifications

Education:
  • Bachelor's degree in Business Administration or a related field.
  • PMP (Project Management Professional) certification is required.

Experience:
  • 5+ years of project management experience, delivering complex, high-profile projects, ideally in the insurance, group benefits, or benefits administration industries.
  • Background in corporate strategy, business transformation, or consulting

Skills and Abilities:
  • Strong problem-solving, leadership, communication, and organizational skills.
  • Ability to influence, motivate, and engage team members effectively.
  • Proficient in project management tools and advanced proficiency in MS Office suite.
  • Ability to create and deliver high-impact presentations to senior leadership and stakeholders, turning complex project data into actionable insights.
  • Strong business acumen, understanding of business strategy, change management frameworks, financial principles, and operational transformation.
  • Multi-tasker with the ability to prioritize work in a fast-paced environment.

NICE TO HAVEs

- Agile-related certifications (e.g., SAFe Agilist, Certified ScrumMaster).

- Lean Six Sigma (Green or Black Belt).

THE CULTUREWe believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that's what it takesto create better health for all. We dare to challenge the status quo. And we'redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. That's why we provide aplace where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn't just about personalachievements, it's about making adifference together.

Here's to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn't align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through requestforaccommodation@greenshield.ca. Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrsum will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

Similar Jobs