Manager, Enterprise Platform Team
Apply NowCompany: Virginia Jobs
Location: Richmond, VA 23223
Description:
The VCU Infrastructure Services Department is seeking a dedicated and skilled Manager - Enterprise Platform Team to join the team.
All full-time staff is eligible for our generous benefits package that includes choices for health, vision, and dental coverage, life insurance, short and long-term disability coverage, retirement planning, tax-deferred annuity, and cash match programs, flexible spending accounts, tuition benefits, significant paid-time off, 12 paid holidays, and more.
VCU is committed to hiring veterans! VCU will include a veteran's period(s) of military service in the calculation of their annual leave accrual rate. This may provide veterans with an increased leave accrual!
Position Summary
The Manager of Enterprise Platforms is responsible for overseeing the enterprise technology infrastructure and platforms throughout Virginia Commonwealth University's robust private cloud environment, spanning multiple enterprise data center facilities. This role involves managing a team that supports virtual server platforms and hypervisors, enterprise storage (SAN and NAS) clusters and appliances, data backup and protection platforms, DevOps and automation solutions (including Kubernetes). The successful candidate will have a strong background in information technology leadership, vendor relationship management, and experience in a 24x7 enterprise data center environment, preferably within the higher education sector.
Key Responsibilities
1. Lead and manage the Enterprise Platform team, ensuring the effective operation and
support of core technology infrastructure and platforms.
2. Oversee the maintenance and administration of server virtualization platforms, enterprise
storage solutions (SAN and NAS), and associated infrastructure. Ensure the reliability and
performance of data protection platforms, particularly Cohesity.
3. Supervise the implementation and management of DevOps and automation solutions,
including Kubernetes.
4. Develop and maintain strong vendor relationships to ensure the best possible service and
support.
5. Ensure the team operates effectively in a 24x7 enterprise data center environment.
6. Collaborate with other teams, departments, and stakeholders to align technology
solutions with the university's strategic goals.
7. Provide leadership, supervision, and guidance to the Infrastructure Services Platform
team.
a. Communicate expectations clearly, relating them to the goals and objectives of the
department and the university's strategic plan.
b. Facilitate a positive and collegial working environment by encouraging high standards
of excellence, collaboration, and receptivity to new ideas and creative solutions.
8. Provide consultative support to the Infrastructure Services, VCU Technology Services
and user communities to ensure problem resolution, system/data access, and optimal
system performance.
a. Utilize established VCU Technology Services, Infrastructure Services, University
Computer Center, and Enterprise Platform team processes and tools for project
management, technology change management, communication, collaboration,
documentation, service management, etc., and encourage their use by all team
members.
9. When called upon to do so, serve as a point of contact for vendor relations for purchases,
including those involving virtual compute, storage, and data protection infrastructure,
tooling, and licensing.
a. Communicate expectations and requirements consistently, fairly, and accurately to all
vendors, and coordinate, as needed, with the Director, Technology Services purchasing,
and VCU Procurement to execute all purchases.
10. Maintain a current level of knowledge of topics within the computer industry.
a. Attend classes, seminars, and vendor presentations, read manuals and trade journals,
use the Internet, and converse with peers.
b. Provide training and documentation to transfer knowledge to other staff as applicable
and appropriate.
11. Meet the requirements of the performance management system and complete
employee evaluations by established deadlines with proper documentation.
All full-time staff is eligible for our generous benefits package that includes choices for health, vision, and dental coverage, life insurance, short and long-term disability coverage, retirement planning, tax-deferred annuity, and cash match programs, flexible spending accounts, tuition benefits, significant paid-time off, 12 paid holidays, and more.
VCU is committed to hiring veterans! VCU will include a veteran's period(s) of military service in the calculation of their annual leave accrual rate. This may provide veterans with an increased leave accrual!
Position Summary
The Manager of Enterprise Platforms is responsible for overseeing the enterprise technology infrastructure and platforms throughout Virginia Commonwealth University's robust private cloud environment, spanning multiple enterprise data center facilities. This role involves managing a team that supports virtual server platforms and hypervisors, enterprise storage (SAN and NAS) clusters and appliances, data backup and protection platforms, DevOps and automation solutions (including Kubernetes). The successful candidate will have a strong background in information technology leadership, vendor relationship management, and experience in a 24x7 enterprise data center environment, preferably within the higher education sector.
Key Responsibilities
1. Lead and manage the Enterprise Platform team, ensuring the effective operation and
support of core technology infrastructure and platforms.
2. Oversee the maintenance and administration of server virtualization platforms, enterprise
storage solutions (SAN and NAS), and associated infrastructure. Ensure the reliability and
performance of data protection platforms, particularly Cohesity.
3. Supervise the implementation and management of DevOps and automation solutions,
including Kubernetes.
4. Develop and maintain strong vendor relationships to ensure the best possible service and
support.
5. Ensure the team operates effectively in a 24x7 enterprise data center environment.
6. Collaborate with other teams, departments, and stakeholders to align technology
solutions with the university's strategic goals.
7. Provide leadership, supervision, and guidance to the Infrastructure Services Platform
team.
a. Communicate expectations clearly, relating them to the goals and objectives of the
department and the university's strategic plan.
b. Facilitate a positive and collegial working environment by encouraging high standards
of excellence, collaboration, and receptivity to new ideas and creative solutions.
8. Provide consultative support to the Infrastructure Services, VCU Technology Services
and user communities to ensure problem resolution, system/data access, and optimal
system performance.
a. Utilize established VCU Technology Services, Infrastructure Services, University
Computer Center, and Enterprise Platform team processes and tools for project
management, technology change management, communication, collaboration,
documentation, service management, etc., and encourage their use by all team
members.
9. When called upon to do so, serve as a point of contact for vendor relations for purchases,
including those involving virtual compute, storage, and data protection infrastructure,
tooling, and licensing.
a. Communicate expectations and requirements consistently, fairly, and accurately to all
vendors, and coordinate, as needed, with the Director, Technology Services purchasing,
and VCU Procurement to execute all purchases.
10. Maintain a current level of knowledge of topics within the computer industry.
a. Attend classes, seminars, and vendor presentations, read manuals and trade journals,
use the Internet, and converse with peers.
b. Provide training and documentation to transfer knowledge to other staff as applicable
and appropriate.
11. Meet the requirements of the performance management system and complete
employee evaluations by established deadlines with proper documentation.