Resource Manager- IT Statewide Senior Program Manager 1 (PMO 50684919)
Apply NowCompany: State of Louisiana
Location: Baton Rouge, LA 70816
Description:
Salary : $5,845.00 - $10,521.00 Monthly
Location : Baton Rouge, LA
Job Type: Promotion
Job Number: OTS 031225C ERG
Department: Division of Administration-Office of Technology Services
Opening Date: 03/12/2025
Closing Date: 3/19/2025 11:59 PM Central
Supplemental Information
The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-317. This position is located in the Product Delivery Section. Req. 206624
This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.
Louisiana is a "State as a Model Employer" for People with Disabilities.
Interested in furthering your career in Project & Portfolio Management by working in an IT Project & Portfolio Mgmt. team that manages projects across a broad range of industries? The Office of Technology Services (OTS), Project & Portfolio Mgmt. (PPM) is looking for an energetic person to fill a senior level resource management position. This position is responsible for functionally directing and managing highly complex statewide information technology projects and/or portfolios by providing strategic consulting for the following operating areas: procurement, budget, contracting, fiscal management, strategic planning, business analysis, project management, and quality assurance. This position also supports other OTS verticals with resource procurement efforts and is responsible for mentoring, guiding, and training Program Managers on resource procurement processes and document development.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Seven years of experience in information technology, program management, project management, or business analysis; OR
Six years of full-time work experience in any field plus five years of experience in information technology, program management, project management or business analysis; OR
An associate's degree in information technology plus five years of experience in information technology, program management, project management or business analysis; OR
A bachelor's degree plus five years of experience in information technology, program management, project management or business analysis; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology, program management, project management or business analysis; OR
A master's degree plus four years of experience in information technology, program management, project management or business analysis.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Job Concepts
FUNCTION OF WORK:
Serves as a program manager for statewide information technology mission critical projects, products and/or portfolios.
LEVEL OF WORK:
Expert.
SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide Senior Program Manager, Director or Administrator. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.
LOCATION OF WORK:
Division of Administration, Office of Technology Services.
JOB DISTINCTIONS:
Differs from IT Statewide Program Manager 3 by the presence of leading in the application of project and portfolio management methodologies for statewide mission critical information technology projects, products and/or portfolios.
Differs from IT Statewide Senior Program Manager 2 by the absence of responsibility for administering multiple, highly complex statewide information technology projects, products and/or portfolios.
Examples of Work
The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.
This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for functionally directing and managing highly complex statewide information technology projects and/or portfolios by providing strategic consulting for the following operating areas: procurement, budget, contracting, fiscal management, strategic planning, business analysis, project management, and quality assurance. Emphasis is on recognized expertise and knowledge of procurement, contracting, and strategic planning for highly complex information technology initiatives. This position also supports other OTS verticals with resource procurement efforts and is responsible for mentoring, guiding, and training Program Managers on resource procurement processes and document development. Supervision is received from an IT Statewide Manager or higher-level authority. Other reporting relationships may be approved by SCS.
60% Procurement, budget, contracts, and fiscal management for highly complex information technology initiatives. Prepares and oversees procurement and contract activities such as: Requests for Resources (RFR), Requests for Proposals (RFP), Invitations to Bid (ITB), and contract negotiations. Facilitates contract negotiations and execution. Participates in budget and fiscal management activities such as: Continuation Budget (CB) and spending projections reporting. Assists the Office of Technology Services in the development of minimum required product specifications, solution requirements, project scope, and evaluation criteria to ensure vendor proposed products and solutions meet intended purposes. Facilitates contractor evaluations after services have been completed. Reviews RFRs, RFPs, ITBs, and contracts and ensures OTS standards are being implemented. Supports projects and initiatives by coordinating access to the appropriate procured resources necessary for successful implementations.
25% Business process/program analysis - Assist OTS in leading comprehensive analysis of complex business processes across multiple program areas utilizing advanced methodologies and tools to assess performance and identify opportunities for optimization through technology. Provides expert consultation and guidance concerning effective use of systems and programs to translate relevant business data into meaningful performance measurements and impact assessment information.
Uses specialized knowledge of departmental business processes to serve as a recognized technical resource for business process mapping and process improvement opportunities through technology use. Drives periodic reviews of business processes, synthesizing user feedback to identify bottlenecks and inefficiencies, and proactively proposing changes that enhance process effectiveness and efficiency.
5% Assists with enhancing the project and portfolio management document library and standards by proactively developing advanced resources, conducting thorough needs assessments, and critically reviewing and refining a wide range of documentation. This includes but is not limited to project initiation documents, detailed requirements definitions, comprehensive project plans, training manuals, testing strategies, scope outlines, communication frameworks, performance dashboards, and risk management assessments, ensuring that all resources align with industry best practices and organizational objectives.
May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.
5% Reviews and evaluates potential impact of new and emerging technologies on staff and supported projects. This includes reviewing and recommending software products, tools and training courses; developing specifications for RFPs; and negotiating with vendors to obtain software or services as needed.
5% Performs or directs the performance of special tasks as assigned. This includes such tasks as directing another team in the absence of the manager; directing/assisting in the preparation of highly complex specialized reports; serving on design review committees and Quality Assurance teams for projects statewide; and participating in the development and review of office policies and procedures.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
01
Are you a current permanent Office of Technology Services employee?
02
Describe your experience in leadership and/or management including industry, years of experience, and size of your team. If this does not apply to you, please enter N/A.
03
Describe your experience with implementing team building within the teams you have managed. If this does not apply to you, please enter N/A.
04
Describe your experience in conflict management. If this does not apply to you, please enter N/A.
05
Describe your experience with formal Project Management methodologies. Please name the methodology and describe the project that utilized the methodology. If this does not apply to you, please enter N/A.
06
Describe your experience in managing and supporting multiple, time-critical projects utilizing shared resources including shared personnel. If this does not apply to you, please enter N/A.
07
Describe your experience with the procurement process such as writing procurement documents, negotiating contracts, etc.
08
Describe your experience with IT strategic planning and support. If this does not apply to you, please enter N/A
09
If you are qualifying for this position with one of the degree options provide the level of degree(s), major(s) as given on your official transcript, school name, and date earned for each degree you have completed. Example: (Bachelor in biology at Louisiana State University May 2012)If you are not qualifying under a degree option enter N/A.
10
If you have completed twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics provide the qualifying courses include the course number, course title, credit hours, and college/university. (Ex. BIOL 1001 - General Biology - 3 hrs - LSU)If you have not you can enter N/A.
Required Question
Location : Baton Rouge, LA
Job Type: Promotion
Job Number: OTS 031225C ERG
Department: Division of Administration-Office of Technology Services
Opening Date: 03/12/2025
Closing Date: 3/19/2025 11:59 PM Central
Supplemental Information
The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-317. This position is located in the Product Delivery Section. Req. 206624
This vacancy will be filled by promotion of a current permanent status Office of Technology Services employee. A permanent status employee may be required to serve a new probationary period in lieu of promotion.
Louisiana is a "State as a Model Employer" for People with Disabilities.
Interested in furthering your career in Project & Portfolio Management by working in an IT Project & Portfolio Mgmt. team that manages projects across a broad range of industries? The Office of Technology Services (OTS), Project & Portfolio Mgmt. (PPM) is looking for an energetic person to fill a senior level resource management position. This position is responsible for functionally directing and managing highly complex statewide information technology projects and/or portfolios by providing strategic consulting for the following operating areas: procurement, budget, contracting, fiscal management, strategic planning, business analysis, project management, and quality assurance. This position also supports other OTS verticals with resource procurement efforts and is responsible for mentoring, guiding, and training Program Managers on resource procurement processes and document development.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Seven years of experience in information technology, program management, project management, or business analysis; OR
Six years of full-time work experience in any field plus five years of experience in information technology, program management, project management or business analysis; OR
An associate's degree in information technology plus five years of experience in information technology, program management, project management or business analysis; OR
A bachelor's degree plus five years of experience in information technology, program management, project management or business analysis; OR
A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology, program management, project management or business analysis; OR
A master's degree plus four years of experience in information technology, program management, project management or business analysis.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
Job Concepts
FUNCTION OF WORK:
Serves as a program manager for statewide information technology mission critical projects, products and/or portfolios.
LEVEL OF WORK:
Expert.
SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide Senior Program Manager, Director or Administrator. May also receive supervision on a project basis from other IT Statewide professionals. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.
LOCATION OF WORK:
Division of Administration, Office of Technology Services.
JOB DISTINCTIONS:
Differs from IT Statewide Program Manager 3 by the presence of leading in the application of project and portfolio management methodologies for statewide mission critical information technology projects, products and/or portfolios.
Differs from IT Statewide Senior Program Manager 2 by the absence of responsibility for administering multiple, highly complex statewide information technology projects, products and/or portfolios.
Examples of Work
The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.
This position is within the Office of Technology Services (OTS), Product Delivery and is responsible for functionally directing and managing highly complex statewide information technology projects and/or portfolios by providing strategic consulting for the following operating areas: procurement, budget, contracting, fiscal management, strategic planning, business analysis, project management, and quality assurance. Emphasis is on recognized expertise and knowledge of procurement, contracting, and strategic planning for highly complex information technology initiatives. This position also supports other OTS verticals with resource procurement efforts and is responsible for mentoring, guiding, and training Program Managers on resource procurement processes and document development. Supervision is received from an IT Statewide Manager or higher-level authority. Other reporting relationships may be approved by SCS.
60% Procurement, budget, contracts, and fiscal management for highly complex information technology initiatives. Prepares and oversees procurement and contract activities such as: Requests for Resources (RFR), Requests for Proposals (RFP), Invitations to Bid (ITB), and contract negotiations. Facilitates contract negotiations and execution. Participates in budget and fiscal management activities such as: Continuation Budget (CB) and spending projections reporting. Assists the Office of Technology Services in the development of minimum required product specifications, solution requirements, project scope, and evaluation criteria to ensure vendor proposed products and solutions meet intended purposes. Facilitates contractor evaluations after services have been completed. Reviews RFRs, RFPs, ITBs, and contracts and ensures OTS standards are being implemented. Supports projects and initiatives by coordinating access to the appropriate procured resources necessary for successful implementations.
25% Business process/program analysis - Assist OTS in leading comprehensive analysis of complex business processes across multiple program areas utilizing advanced methodologies and tools to assess performance and identify opportunities for optimization through technology. Provides expert consultation and guidance concerning effective use of systems and programs to translate relevant business data into meaningful performance measurements and impact assessment information.
Uses specialized knowledge of departmental business processes to serve as a recognized technical resource for business process mapping and process improvement opportunities through technology use. Drives periodic reviews of business processes, synthesizing user feedback to identify bottlenecks and inefficiencies, and proactively proposing changes that enhance process effectiveness and efficiency.
5% Assists with enhancing the project and portfolio management document library and standards by proactively developing advanced resources, conducting thorough needs assessments, and critically reviewing and refining a wide range of documentation. This includes but is not limited to project initiation documents, detailed requirements definitions, comprehensive project plans, training manuals, testing strategies, scope outlines, communication frameworks, performance dashboards, and risk management assessments, ensuring that all resources align with industry best practices and organizational objectives.
May provide direct or functional supervision over lower-level IT Statewide personnel. Other reporting relationships may be approved by SCS.
5% Reviews and evaluates potential impact of new and emerging technologies on staff and supported projects. This includes reviewing and recommending software products, tools and training courses; developing specifications for RFPs; and negotiating with vendors to obtain software or services as needed.
5% Performs or directs the performance of special tasks as assigned. This includes such tasks as directing another team in the absence of the manager; directing/assisting in the preparation of highly complex specialized reports; serving on design review committees and Quality Assurance teams for projects statewide; and participating in the development and review of office policies and procedures.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (),
- Louisiana School Employees Retirement System (), among others
01
Are you a current permanent Office of Technology Services employee?
- Yes
- No
02
Describe your experience in leadership and/or management including industry, years of experience, and size of your team. If this does not apply to you, please enter N/A.
03
Describe your experience with implementing team building within the teams you have managed. If this does not apply to you, please enter N/A.
04
Describe your experience in conflict management. If this does not apply to you, please enter N/A.
05
Describe your experience with formal Project Management methodologies. Please name the methodology and describe the project that utilized the methodology. If this does not apply to you, please enter N/A.
06
Describe your experience in managing and supporting multiple, time-critical projects utilizing shared resources including shared personnel. If this does not apply to you, please enter N/A.
07
Describe your experience with the procurement process such as writing procurement documents, negotiating contracts, etc.
08
Describe your experience with IT strategic planning and support. If this does not apply to you, please enter N/A
09
If you are qualifying for this position with one of the degree options provide the level of degree(s), major(s) as given on your official transcript, school name, and date earned for each degree you have completed. Example: (Bachelor in biology at Louisiana State University May 2012)If you are not qualifying under a degree option enter N/A.
10
If you have completed twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics provide the qualifying courses include the course number, course title, credit hours, and college/university. (Ex. BIOL 1001 - General Biology - 3 hrs - LSU)If you have not you can enter N/A.
Required Question