Senior Leadership Development Facilitator
Apply NowCompany: Midland Credit Management, Inc.
Location: Troy, MI 48085
Description:
This position is primarily responsible for facilitating assigned global leadership/organizational development programs and training within the organization. This role conducts analysis, design, modification, and delivery/facilitation of existing leadership/organizational programs by utilizing industry best practices in alignment with company needs.
RESPONSIBILITIES
MINIMUM REQUIREMENTS
EDUCATION: Bachelor's
FIELD OF STUDY: Industrial/Organization (IO) Psychology, Organizational Development (OD), Organizational Effectiveness (OE), Human Resources, or related field
EXPERIENCE: 5+ years of experience in a training facilitation role or similar, 3+ years in leadership development, facilitation and coaching in a corporate learning environment
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
General knowledge of leadership development best practices, models and tools.
Skilled in facilitating new content to employees and managers both in person and virtually; Excellent communication and interpersonal skills.
Ability to independently resolve issues and questions on the spot and deliver quality training.
PREFERRED QUALIFICATIONS
EXPERIENCE: 3+ years in leadership development, facilitation and coaching in a corporate learning environment
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
Ability to negotiate well in difficult situations with a deep sensitivity to cultural and regional differences.
#LI-KL1
Starting Compensation
Annual Salary: $67,000.00 - $97,099.00 (Amount based on office location, relevant experience, skills, and competencies)
If you are wondering why you should work for us, here is something to help you decide:
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.
RESPONSIBILITIES
- Program Facilitation: Facilitates leadership/organizational development programs, workshops, events, focus groups, 360-degree feedback debriefs, one/one coaching sessions, and other activities in either a physical classroom or virtual setting. Serves as a role model for excellent facilitation. Delivers programs by dynamically blending teaching, facilitating, and coaching.
- Design & Development: Independently conducts needs analysis (desired objectives, skills, behavior changes, etc.). Designs and implements medium level complexity leadership program curriculum modifications including components such as workshops, group discussions, and action learning projects, etc. using a blend of internally and externally/vendor created content. Develops facilitator guides, participant guides, PowerPoint decks, and job aids to support the learning programs. Conducts any pilots required for learning programs and revises programs based on feedback. Incorporates evaluation feedback of leadership development curriculum/courses for continuous improvement.
- Relationship Management: Develops and maintains relationships with key stakeholders to ensure programs and services are aligned with global/local business priorities. Fosters team knowledge-sharing, collaboration, and cross-training.
- Other ad-hoc projects as assigned.
MINIMUM REQUIREMENTS
EDUCATION: Bachelor's
FIELD OF STUDY: Industrial/Organization (IO) Psychology, Organizational Development (OD), Organizational Effectiveness (OE), Human Resources, or related field
EXPERIENCE: 5+ years of experience in a training facilitation role or similar, 3+ years in leadership development, facilitation and coaching in a corporate learning environment
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
General knowledge of leadership development best practices, models and tools.
Skilled in facilitating new content to employees and managers both in person and virtually; Excellent communication and interpersonal skills.
Ability to independently resolve issues and questions on the spot and deliver quality training.
PREFERRED QUALIFICATIONS
EXPERIENCE: 3+ years in leadership development, facilitation and coaching in a corporate learning environment
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:
Ability to negotiate well in difficult situations with a deep sensitivity to cultural and regional differences.
#LI-KL1
Starting Compensation
Annual Salary: $67,000.00 - $97,099.00 (Amount based on office location, relevant experience, skills, and competencies)
If you are wondering why you should work for us, here is something to help you decide:
- Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.
- Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
- Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
- Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
- Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
- Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
- Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
- New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
- Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
- Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
About Us
We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you!
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at Talent@mcmcg.com.