Manager, Security & Emergency Preparedness

Company Description

When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine.

Job Description

General Summary

The Manager, Security & Emergency Preparedness is responsible for short- and long-range planning, staffing, and development of a budget for the Security and Emergency Preparedness departments. They will establish policies, procedures, standards, and objectives for the departments consistent with organization's goals. Works through departmental personnel to accomplish set goals and objectives. Establish policies, procedures, standards, and objectives for the provision of services; evaluate performance and maintain total quality management, coordinate with other departments, the director and hospital leadership to provide optimal levels of care to patients, visitors, and hospital staff, while maintaining 24-hour accountability for operations.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Manager, Security & Emergency Preparedness will oversee and manage the divisions of the Security Department and the hospital emergency management program.
• Plans, organizes, and directs the department mission, vision and values with the Director, Security, Parking, and Emergency Management. Implements Director driven goals and objectives, establishes and implements policies and procedures for department operation. Reviews department performance, changes as needed to improve quality of services and to assure compliance with regulatory agencies, performance, needs and challenges with fiscal assessments.
• Oversees all aspects of HR including: hiring, firing, and developing staff. Responsible for overseeing the development of training/orientation and overall department staff performance. Implements standards of performance, monitors and leads staff; evaluates performance and initiates disciplinary actions, and career/practice development plans. Creates and ensures competencies of all Security staff. Resolves staff grievances.
• Maintain all Security department schedules. Track and approve employee hours and paid time off. Personally provide support/coverage in various areas of department during staffing shortages.
• Develops, recommends, and manages aspects of departmental operating budget for which there is direct responsibility in collaboration with the Director, Security, Parking, and Emergency Management and ensures that all areas of control operate within budget and/or the strategic realities of the specific patient care environment at UMMS. Maintains reports and statistics for administrative, planning, quality improvement and regulatory purposes. Identifies, investigates and conveys capital needs to Director, Security, Parking, and Emergency Management.
• Ensures the delivery of quality services for the staff and patient populations served by the Security department. Participates in University of Maryland Medical System initiatives, when deemed appropriate.
• Interacts regularly with medical and nursing leadership regarding patient care and security operational issues. Ensures that the vision of the department is articulated at conferences and working committees.
• Participates in administrative staff meetings and attends other meetings as assigned by the Director, Security, Parking, and Emergency Management. Establishes and maintains communications across the Security and BOC departments and with other hospital departments. Develops relationships with professional affiliations and others as appropriate.
• Ensures that maintenance of the department facilities and equipment are in proper condition for efficiency and compliance to standards and accepted practices for health, comfort, and safety of staff and patients. Provides documentation and justification for equipment and supply needs and purchases; assists Director with maintaining proper contracts, documentation and policies as it relates to the departments.
• Communicates and ensures the safety, infection, and environmental control policies and procedures for the departments are followed. Reports and tracks patient safety concerns/incidents, implementing process changes/action plans to increase patient and employee safety.
• Develops and maintains department records, reports, and patient records; collects and analyzes statistical data as appropriate. Reviews data, reports to identify areas of improvement; creating and implementing action plans.

Qualifications

Education & Experience

• Bachelor's degree, required.
• Master's degree, preferred.
• A combination of relevant education and experience may be considered in lieu of Bachelor's.
• Five (5) years progressively responsible security, law enforcement, and or corrections experience, required.
• Two (2) years emergency preparedness and FEMA training, preferred.

Certification/Licensure/Registration

• BLS Certification required within 90 days of hire.
• State Issued Driver's License with less than 3 points, required.
• FEMA ICS 100, 200, 700, 800 level certifications, required within 90 days of hire.
• CHEP, preferred.
• CHPA, preferred.

Knowledge, Skills and Abilities

• Excellent interpersonal skills
• Proven computer skills (Microsoft Office) and working knowledge of security systems (access control, camera, infant protection)
• Excellent organizational skills
• Strong customer service skills
• Proven analytical skills
• Patient Safety

Knowledge, Skills and Abilities

• Ensures patient safety in the performance of job functions and through participation in hospital and department patient safety initiatives.
• Takes action to correct observed risks to patient safety.
• Reports adverse events and near misses to appropriate management authority.
• Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: $44.76-$67.19

Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide

Videos To Watch
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